2 escalation engineer jobs at 2 companies in Springtown, TX
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Escalation Engineer - Dallas
Coppell or Tel Aviv-Yafo
HybridFull Time
Island: Secure enterprise browser for managed, protected work environments.
5+ YOE5+ years in technical escalation/support, networking fundamentals (TCP/IP, DNS, TLS/SSL), web debugging (HAR, net-export), log analysis with observability platforms, Windows/macOS internals, cybersecurity awareness, strong written communication and autonomous investigation skills.
ShipMonk: Technology-enabled fulfillment and logistics services for e-commerce brands.
0+ YOE0–2 years IT/network support experience; strong networking fundamentals (TCP/IP, VLANs, DNS/DHCP, routing/switching); associate's or bachelor's or equivalent; strong communication; willingness to follow procedures and escalate.