10 escalation engineer jobs at 8 companies in Taylor, TX

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Product Support Engineer 4
Austin, Texas, United States
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Designs and manufactures wafer fabrication equipment for the semiconductor industry.
3+ YOEPhD+3yrs or MS/Eng+6yrs or BS+8yrs; diagnose, troubleshoot, repair and debug electro-mechanical and software systems; read schematics; perform root-cause analysis; provide remote and on-site escalation support; mentor field engineers; travel internationally.
Control Works, Tool Platform SW Package, IOC, SIOC, EIOC
2w
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Sr. Engineer II, Sensor - Sensor Performance Engineering (Hybrid)
Sunnyvale or Austin or Redmond
$160k-$250k/yr HybridFull Time
CrowdStrike
CrowdStrikeNASDAQ: CRWD: Provides cloud-native endpoint protection and cybersecurity services.
10+ YOE10+ years Windows kernel/kernel-mode or deep systems engineering; expert with WPA/xperf/ETW/WPP/ETL analysis; strong Windows kernel API knowledge; experience with large-scale performance investigations and customer escalations.
Windows Performance Analyzer (WPA), xperf, ETW, WPP, ETL, ETWReader, SQL Server, AnyConnect
5d
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Senior Site Reliability Engineer
Reston or Austin
$81k-$187k/yr OnsiteFull Time
Oracle
OracleNYSE: ORCL: Provides cloud infrastructure and enterprise software for global businesses.
3+ YOEProvide SRE escalation, automate tasks, manage complex change requests, mentor SREs, and support large-scale production reliability.
Linux, Unix, Docker, Kubernetes, Terraform, Bash, Perl, Python, Ruby, JavaScript, Java, Chef, Puppet
1mo
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Product Support Engineer 4 (Austin, TX, US, 78753)
Austin, Texas, United States
HybridFull Time
Lam Research
Lam ResearchNASDAQ: LRCX: Manufacturing equipment used to fabricate advanced semiconductor microchips.
3+ YOEAdvanced degree or equivalent experience (PhD+3 / MS+6 / BS+8), ability to read electrical/mechanical schematics, troubleshoot electro-mechanical and software systems, formulate root-cause analysis, provide remote and on-site escalation support, and work flexible/on-call shifts with domestic and international travel.
1mo
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Technical Support Engineer, Tavily
Tel Aviv or Amsterdam or New York City or Austin or United States or Europe
$100k-$150k/yr HybridFull Time
Nebius
NebiusNasdaq: NBIS: Builds cloud infrastructure and software for artificial intelligence development.
2+ YOE2+ years technical B2B support; experience with APIs, Python, LangChain, LlamaIndex, vector DBs, n8n, logs/monitoring; strong troubleshooting, communication, and ability to escalate and work off‑hours.
APIs, Python, LangChain, LlamaIndex, vector DBs, n8n
2d
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Director Product/NPI Program Management
Austin, Texas, United States
HybridFull Time
AMD
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
Lead and scale a product/NPI program management team, drive end-to-end NPI execution across engineering functions, manage escalations, and present program status to executives; semiconductor experience and strong communication required.
2w
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Senior Technical Program Manager - Software – Datacenter & Enterprise AI
Austin, Texas, United States
OnsiteFull Time
AMD
AMDNASDAQ: AMD: Designs and manufactures computer processors and graphics technology.
Own end-to-end software release execution for datacenter and enterprise AI programs, drive cross-functional delivery, manage risks and escalations; Bachelors/Masters preferred.
SDKs
1w
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Entra ID & AD Architect
Austin or Richardson
$124k-$208k/yr OnsiteFull Time
GlobalFoundries
GlobalFoundriesNASDAQ: GFS: Semiconductor foundry providing chip design and fabrication services.
15+ YOEDesign and operate hybrid identity (Entra ID/AD), mentor engineers, own architecture and escalations; requires 15+ years experience and bachelor in computer science.
Entra ID, Active Directory, Entra Connect, Cloud Sync, SSO, SAML, OIDC, App Proxy, B2B, B2C, Entra ID Governance, dynamic groups, Entra ID Protection, Defender for Identity, PowerShell, Microsoft Graph API
5d
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Director of Product Quality
Austin, Texas, United States
OnsiteFull Time
Renesas Electronics
Renesas ElectronicsTokyo Stock Exchange: 6723: Designs and manufactures semiconductors for automotive and industrial systems.
10+ YOE10+ years in product development or quality engineering, bachelor\u0002s in electrical engineering or related, master\u0002s preferred, expertise in NPI quality, statistical analysis, 8D/structured problem solving, supplier and customer escalation management.
2w
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Capacity Delivery Program Lead
Austin or New York City or San Francisco or Seattle
$186k-$220k/yr OnsiteFull Time
Fluidstack
Fluidstack: Provides high-performance cloud GPU infrastructure for AI development.
Proven delivery of large capital or infrastructure programs across engineering, procurement, and construction; strong program scheduling, risk management, and escalation skills; experience with multi-site portfolios.
P6