27 escalation manager jobs at 18 companies in Eudora, KS

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Account Manager
Kansas City, Missouri, United States
OnsiteFull Time
United Allergy Services
United Allergy Services: Turnkey allergy testing and immunotherapy services for medical practices.
Managing clinic operations, staff supervision, recruiting and training, handling escalations, driving clinic productivity and process improvements.
1mo
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Manager of Drug & Alcohol Testing Programs
Overland Park or Griffith
OnsiteFull Time
Examinetics
Examinetics: Provides mobile and technology-based occupational health and compliance services.
Enterprise account leadership and subject-matter expertise in DOT and non-DOT drug and alcohol testing programs, regulatory interpretation, MIS/regulatory reporting, multi-state program support, client advisory and escalation management.
1d
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Assistant Manager
Oak Grove, Missouri, United States
OnsitePart Time
Soar QSR: Operates a large network of Sonic Drive-In fast-food franchises.
0.5+ YOEManage drive-in operations and employees during shifts; perform opening/closing, staffing, cost-control, sanitation, and customer-issue escalation. Requires 6 months restaurant management or 1 year retail experience and basic computer and communication skills.
1mo
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Institutional Relationship Manager II
Kansas City or Leawood
$69k-$109k/yr HybridFull Time
UMB Financial
UMB FinancialNASDAQ: UMBF: Provides banking, wealth management, and institutional financial services.
5+ YOEBachelor's degree or equivalent, 5+ years applicable experience, ability to obtain Series 65 within 120 days; strong institutional asset management relationship management, client onboarding, escalation resolution, and communication skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, Salesforce, SEI, Fidelity Wealthscape, Workday, PeopleSoft, Archer, Skillport, Hyperion
4w
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Production Support Manager
Overland Park, Kansas, United States
$112k-$150k/yr HybridFull Time
New York Life Insurance
New York Life Insurance: Providing life insurance, annuities, and long-term investment solutions.
5+ YOE2+ Mgmt5+ years in production support/SRE or technology operations, 2+ years people leadership, AWS and monitoring experience, CI/CD and infrastructure-as-code familiarity, scripting (Python/PowerShell/Bash), incident management and on-call escalation.
AWS, EC2, CloudWatch, Lambda, S3, RDS, Amazon QuickSight, Datadog, Splunk, Grafana, PagerDuty, Microsoft Access, CI/CD, Infrastructure-as-code, Python, PowerShell, Bash
1mo
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8110 - Assistant Store Manager PT
Overland Park, Kansas, United States
OnsitePart Time
Lids
Lids: Retailer of licensed sports apparel, headwear, and accessories.
Retail supervisory experience with ability to drive sales, manage staff, handle cash and inventory, operate MPOS/Point-of-Sale systems, resolve customer escalations, and maintain store visual standards.
MPOS, Lids Custom, mobile Point-of-Sale
1mo
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Operations Manager - Insurance - Midland
Overland Park or Birmingham or Atlanta or Dallas or Little Rock or Charlotte or McLean
OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
5+ YOE2+ MgmtManagerial experience with servicing and insurance knowledge, quality control, escalations, problem solving, critical thinking, and ability to work in a fast-paced environment; supervisory experience preferred.
3w
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Crisis Case Manager PRN
Leavenworth, Kansas, United States
$26-$29/hr OnsitePart Time
The Guidance Center
The Guidance Center: Provides comprehensive mental and behavioral health services in Kansas.
1+ YOEBachelor's degree (or equivalent experience), 1+ year community human services experience, valid driver’s license and auto insurance, strong communication, de-escalation, and coordination skills.
1mo
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Clinical Program Manager - Behavioral Health
Olathe, Kansas, United States
OnsiteFull Time
Spring View Hospital
Spring View Hospital: Community hospital providing acute care and specialty medical services.
Master's degree in Social Work or Counseling; current clinical or social work license; CPR and de-escalation certification; experience leading clinical programs.
4w
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Retail Assistant Store Manager-TOWN CENTER PLAZA
Leawood, Kansas, United States
$20-$25/hr OnsiteFull Time
Bath & Body Works
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Retail management experience with proven sales and operational results; ability to hire, coach, and develop associates; strong communication, customer service, and de-escalation skills; able to lift up to 50 lbs; high school diploma or equivalent.
3d
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Manager for the Professional Career Escalators (PCE) Program, UMKC Career Services
Kansas City, Missouri, United States
$54k-$59k/yr OnsiteFull Time
University of Missouri
University of Missouri: Public university providing higher education, research, and healthcare services.
3+ YOEBachelor's degree (or equivalent) and at least 3 years' related experience; experience in student development, career services, teaching, or program management preferred; strong communication and organizational skills.
2w
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Analyst Telecom
Pleasant Hill, Missouri, United States
$65k-$80k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOEManage client relationships, ensure service delivery and satisfaction, resolve issues and escalate risks, monitor engagement performance, and ensure compliance with standards.
1mo
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District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
KONE
KONENasdaq Helsinki: KNEBV: Manufactures and services elevators, escalators, and automatic building doors.
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
1d
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Behavior Instructional Aide
Olathe, Kansas, United States
OnsiteFull Time
Olathe Public Schools
Olathe Public Schools: Operates public K-12 schools and educational programs.
2+ YOETwo+ years implementing behavior management with students with emotional disturbances, PBIS, de-escalation, trauma-informed practices; ability to collect data and follow instructional procedures.
1w
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URBN IT Support Analyst
Kansas City, Kansas, United States
OnsiteFull Time
Urban Outfitters
Urban OutfittersNasdaq: URBN: A multinational lifestyle retail operating multiple consumer brands.
2+ YOETechnical degree or 2+ years desktop support experience, networking (wired/wireless/RF), vendor escalation experience, customer service skills, ability to manage critical incidents.
1w
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URBN IT Support Analyst
Kansas City, Kansas, United States
OnsiteFull Time
Urban Outfitters
Urban OutfittersNASDAQ: URBN: Multi-brand retail operator of lifestyle apparel and home goods.
2+ YOETechnical degree or 2+ years desktop support experience, customer service in critical production, vendor escalation experience, wired/wireless networking including RF, and incident management ability.
1mo
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Paraprofessional Level II - Santa Fe Trail High School
Carbondale, Kansas, United States
$18/hr OnsiteFull Time
Three Lakes Educational Cooperative
Three Lakes Educational Cooperative: Provides specialized educational services for Kansas school districts.
High school diploma required; ability to implement de-escalation and behavior management techniques, deliver one-to-one intensive interventions, monitor and document student behavior, and support students with medically fragile or physical needs.
3d
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HR Representative
Overland Park, Kansas, United States
OnsiteFull Time
Helpside
Helpside: Provides outsourced payroll, HR, and benefits administration services.
Answer client calls, emails, and live chat; manage unemployment claims, HR paperwork, E-Verify/I-9, and escalate client issues. High school diploma required; bachelor’s preferred; Microsoft Office proficiency; strong communication.
Microsoft Office
1mo
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Target Security Specialist
Overland Park, Kansas, United States
$18/hr OnsiteFull Time, Part Time
Target
TargetNYSE: TGT: Operates a chain of general merchandise stores and supermarkets.
Must be 18+, high school diploma or equivalent, able to climb ladders and lift up to 40 lbs, flexible schedule including nights/weekends/holidays, use video surveillance and case management systems, de-escalation and crisis response, guest-focused communication.
case management system, video surveillance system, handheld scanners, multiple frequency devices
2w
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Systems Administrator
Raytown, Missouri, United States
$88k-$92k/yr OnsiteFull Time
H&H Color Lab
H&H Color Lab: Professional photo lab providing high-quality printing and imaging solutions.
3+ YOE3+ years IT systems administration, Windows Server and networking proficiency, team leadership and escalation troubleshooting, strong communication and ability to work in Lean/Agile environments.
Windows Server

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