10 escalation manager jobs at 8 companies in Hawaii
5d
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Branch Operations Manager
Honolulu, Hawaii, United States
$75k-$105k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor’s degree or equivalent financial industry experience, MBA, and 5+ years of progressive management experience in branch banking or related operations; requires performance management, escalation, service recovery, and branch network leadership.
1mo
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Afternoon Supervision Leader, Grade 6 - Extended Learning
Honolulu, Hawaii, United States
$18/hr OnsitePart Time
High school diploma or equivalent; ability to supervise grade 6 students, organize activities, manage workflows, de-escalate situations, and evaluate program effectiveness.
1mo
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Customer Call Center Lead
Honolulu, Hawaii, United States
$24-$25/hr OnsiteFull Time
3+ YOE3+ years customer service experience in retail or financial institution; strong verbal/written communication, time management, customer escalation handling, Microsoft Office proficiency.
Microsoft Word, Microsoft Outlook
2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
2w
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Hospitality Coordinator, Global Dining (West Coast)
California or Hawaii or Oregon or Washington or Honolulu or Sacramento or Olympia
$26-$44/hr RemoteFull Time
1+ YOERequires 1+ year of office experience, 1–2 years of hospitality or restaurant experience, strong communication, organization, timeline management, teamwork, and independent case escalation skills.
Tock, SaaS
4d
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Senior Member Services Specialist
Arizona or District of Columbia or Delaware or Florida or Georgia or Hawaii or Illinois or Kansas or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or North Carolina or New Jersey or New Mexico or Nevada or New York or Ohio or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Vermont or Wisconsin
$82k-$96k/yr RemoteFull Time
Experience handling complex member cases, claims, appeals, reimbursement, or payments; clear written and verbal communication; ability to investigate, explain coverage rules, manage escalations, and work independently.
Jira, Zendesk, Slack
2mo
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Enterprise Technical Support Analyst
South Carolina or Texas or Tennessee or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or Utah
$62k-$66k/yr RemoteFull Time
2+ YOE2+ years technical support experience, structured troubleshooting, Zendesk experience preferred, knowledge of HTML/CSS/JavaScript/APIs, strong written/verbal communication, ability to manage concurrent tasks and escalate effectively.
Zendesk, Gainsight CustomerOS, HTML, CSS, JavaScript, APIs, SkillJar
1w
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Resident Advisor - Huliau Program (OVERNIGHT)
Honolulu or United States
$22-$26/hr OnsiteFull Time
Two-year social services degree or equivalent life and work experience; four-year degree preferred. Requires independent work, time management, frontline work across varied settings, communication, problem-solving, and conflict de-escalation.
1mo
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Systems Administrator Senior – TS/SCI required
Fort Shafter, Hawaii, United States
$92k-$124k/yr OnsiteFull Time
12+ YOETS/SCI clearance, US citizenship, bachelor’s degree, 12+ years related experience, DoD 8570 IAT II, AZ-104/Microsoft Azure skills, Azure AD, UNIX/Windows administration, troubleshooting and escalation support.
Azure Active Directory, Microsoft Azure, UNIX, Windows
1mo
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Special Projects - Head of Security
Maui, Hawaii, United States
$80k-$100k/yr OnsiteFull Time
5+ YOE5+ years military, law enforcement, or senior private security experience; leadership and supervisory experience; CPR and First Aid; firearm/gun safety preferred; conflict de-escalation and security systems familiarity; valid driver's license; able to lift 50 lbs.