9 escalation manager jobs at 6 companies in Hudson, NC
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PROGRAM (Community) Manager
Mountain City, Tennessee, United States
OnsiteFull Time
Universal Health ServicesNYSE: UHS: A leading provider of hospital and healthcare services.
1+ YOEHigh school/GED and 1 year healthcare experience required; verbal de-escalation and crisis intervention skills, working knowledge of CARF and HIPAA, documentation skills; background check and fingerprinting required.
Everblue: Veteran-owned software, program-management, and workforce-training serving government agencies and nonprofits.
Requires contact center management, team coaching, escalation handling, SLA and KPI reporting, application workflow experience, Aircall or call center software proficiency, AI tools, CRM systems, and Microsoft Office familiarity.
Aircall, Call Center Software, AI, CRM, Microsoft Office, Microsoft Applications
King Law Offices: Private regional law firm serving individuals, families, businesses, and municipalities across North Carolina, South Carolina, and Tennessee.
Strong organizational skills, multitasking and prioritization abilities, sound judgment, positive attitude, confidentiality, and ability to escalate matters appropriately. Paralegal experience preferred but not required.
Caldwell County Government: Public North Carolina county government providing emergency, health, social, infrastructure, and administrative services to residents.
2+ YOEMaster’s degree in Social Work or related field preferred;Bachelor’s degree in Social Work or Human Services required;2 years of experience preferred;computer skills; de-escalation and problem solving; time management; able to lift/carry.
Bath & Body WorksNYSE: BBWI: Specialty retailer of home fragrances and personal care products.
High school diploma, GED, or relevant work experience; retail sales and customer experience results; communication, coaching, adaptability, de-escalation, and availability for varied peak shifts.
DailyPay, Guild, Employee Assistance Program (EAP)
Registered Nurse | RN/LPN | Iredell Davis Behavioral Health 5 West | PRN | Day Shift
Statesville, North Carolina, United States
OnsitePart Time
Iredell Davis Behavioral Health Hospital: Nonprofit community health system in North Carolina.
NC nursing licensure as an RN or LPN, BLS from AHA or American Red Cross at hire, de-escalation training within 30 days, and patient care experience preferred.
Registered Nurse | RN/LPN | Iredell Davis Behavioral Health | PRN | Nights
Statesville, North Carolina, United States
OnsitePart Time
Iredell Davis Behavioral Health Hospital: Nonprofit community health system in North Carolina.
Active North Carolina RN or LPN license required, BLS required, de-escalation training within 30 days, BSN preferred, previous patient care experience preferred.