55 escalation manager jobs at 18 companies in Louisiana
4d
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Program Support Manager
United States or New York or Texas or Georgia or Louisiana or Iowa or Utah or Wyoming
$60k-$80k/yr RemoteFull Time
4+ YOE4+ MgmtRequires 4+ years leading customer support or customer experience teams, with coaching, performance management, metrics ownership, escalation handling, risk management, process improvement, and cross-functional collaboration.
phone, chat, email
1mo
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Assistant General Manager
Mandeville, Louisiana, United States
$48k-$53k/yr OnsiteFull Time
1+ YOEHigh school diploma,1+ year management or supportive leadership experience,customer-facing experience preferred,proven sales and team leadership,conflict de-escalation,excellent communication,intermediate computer skills,flexible to work evenings/weekends/holidays.
3w
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Customer Success Manager, Payroll - Emerging Accounts
Austin or Arizona or California or Colorado or Connecticut or District of Columbia or Florida or Georgia or Idaho or Illinois or Indiana or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Mississippi or North Carolina or Nebraska or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
RemoteFull Time
1+ YOE1–3+ years customer success/account management experience with payroll/PEO/HCM accounts, working knowledge of payroll/PEO fundamentals, compliance escalation comfort, Salesforce proficiency, Zendesk/NetSuite familiarity.
Salesforce, Zendesk, NetSuite
1mo
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Assistant Manager, Guest Experience | Lakeside Shopping Center
Metairie, Louisiana, United States
$23-$31/hr OnsiteFull Time
1+ YOE1+ Mgmt1+ year people/leadership experience; ability to lead teams, manage operations, resolve guest escalations, work variable retail schedule; reliable transportation and legal work authorization required.
5d
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OrthoBanc Account Manager - Temporary
Arizona or Alabama or Missouri or Colorado or Florida or Georgia or Louisiana or North Carolina or Ohio or Tennessee or Texas or United States
$60k/yr RemoteTemporary
3+ YOERequires 3–5 years in sales, customer success, or account management; consultative relationship-building, problem-solving, cross-functional escalation management, CRM experience, and U.S. work authorization. Bachelor's degree preferred.
CRM
1mo
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Cost Analyst II
Baton Rouge or Houston
OnsiteFull Time
5+ YOEPrepare and coordinate project cost reports, ensure accuracy and timeliness, liaise with project management, perform cost escalation evaluations, and make site visits; typically requires a university degree or equivalent and 5+ years' experience.
1w
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Senior Front Office Supervisor
New Orleans, Louisiana, United States
$20/hr OnsiteFull Time
Supervise front office operations, schedule and train team members, resolve escalated guest issues, and manage lobby coverage to maintain efficient service.
1w
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Registered Nurse PRN Days
Baton Rouge, Louisiana, United States
OnsiteFull Time
Active RN or compact license, associate degree in nursing, CPR certification, behavioral health de-escalation training, and ability to manage psychiatric patients and lead nursing staff.
3d
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Director of Quality and Accreditation
LaPlace, Louisiana, United States
OnsiteFull Time
2+ YOE1+ MgmtBachelor's degree in human services or nursing, 2+ years in quality, clinical, or process improvement, current relevant licensure, CPR and de-escalation/restraint certification; management experience preferred.
electronic patient observations, electronic medical record, Quality Assurance and Process Improvement (QAPI), Inpatient Psychiatric Core Measures, HBIPS, Joint Commission, CARF, DEA, CMS
2mo
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VP, Global Support & Technical Success
Missouri or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or Florida or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$225k-$255k/yr RemoteFull Time
10+ YOE10+ Mgmt10+ years leading global support or technical services, experience scaling AI-powered support operations, strong data and escalation management skills, bachelor’s degree or equivalent required.
Zendesk, Forethought, Gainsight, Gainsight CustomerOS, Salesforce, Staircase AI, Gainsight Health Scores
3w
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Mental Health Tech
Lafayette, Louisiana, United States
$12/hr OnsiteFull Time, Part Time
High school diploma or GED preferred; experience with adults with mental illness desirable. Requires communication, documentation, behavior management, de-escalation, housekeeping, and office equipment skills.
1w
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Licensed Therapist/Counselor
Monroe or West Monroe
$25-$28/hr OnsiteFull Time
Louisiana LPC, LCSW, LMSW, or PLPC license required; CPR certification required. Requires communication, writing, organization, prioritization, de-escalation training, and ability to manage a high-volume workload.
6d
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Multi-Office Leader
New Iberia, Louisiana, United States
FieldFull Time
3+ YOEBachelor’s degree or equivalent experience; 3+ years leading teams in multi-unit retail, service, or operations; experience with performance, labor management, change, facilities, staffing, compliance, data analysis, and client escalations.
1w
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Momentum Technical Support Lead
Fairfax or Lafayette or Lebanon
$64k-$157k/yr HybridFull Time
5+ YOEBA/BS and 5+ years leading technical support or application operations for complex enterprise systems. Requires triage, stakeholder management, escalation, ITIL, workflow tools, logs, documentation, and cross-functional coordination.
Momentum General Systems, ServiceNow, Jira, Azure DevOps, Red Hat TAM, ERP, SaaS, ITIL, FedRAMP
3w
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Licensed Clinical Social Worker (LCSW)
Marksville or Bunkie
$36-$42/hr OnsiteFull Time
Requires an LCSW license in good standing in Louisiana. Three years of full-time psychiatric care experience preferred, with expertise in therapeutic interventions and de-escalation techniques.
2mo
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Wireless Store Lead - Sales Expert - Shreveport, LA, Louisiana
Shreveport, Louisiana, United States
$20/hr OnsiteFull Time
Drive sales and meet KPIs, train and coach sales associates, manage shift responsibilities, resolve escalated customer issues, stand/walk for long periods, lift up to 20 lbs, valid driver\u0000\u0019s license and reliable transportation, willingness to travel within district, background check, 18+.
POS, CRM
1mo
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Technical Lead Fab Shop
Shreveport, Louisiana, United States
OnsiteFull Time
Hands-on manufacturing lead with proven shop-floor experience, technical expertise in department tools/processes, safety and quality focus, able to train and mentor staff and escalate production issues.
1mo
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Shift Lead
Metairie, Louisiana, United States
OnsitePart Time
Provide customer service, operate wash equipment safely, perform opening/closing/key holder duties, lead and delegate to staff, inspect wash quality, and escalate operational issues.
1mo
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0000 Facility - Social Worker III
Alexandria, Louisiana, United States
OnsiteFull Time
3+ YOEMaster's in social work, state social work licensure (LMSW/LCSW/LSW), CPR and de-escalation training, 3+ years related experience, psychosocial assessment, treatment planning, crisis intervention, documentation.
3w
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Lead Customer Service Advisor
Baton Rouge, Louisiana, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service-industry experience, valid driver\u0002s license, in-depth automotive service knowledge, strong communication, mentoring and escalation handling, able to work varied shifts including weekends and holidays.
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