13 escalation manager jobs at 9 companies in Mauldin, SC
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FT Assistant Manager Customer Service (536527)
Spartanburg, South Carolina, United States
OnsiteFull Time
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Supporting customer service manager by overseeing daily operations, leading teams, training representatives, handling escalated complaints, and monitoring performance.
SAFY: Providing therapeutic foster care and behavioral health family services.
3+ YOEBachelor’s or Master’s degree in a social services field, 3+ years working with families and children, valid driver’s license, auto insurance, First Aid/CPR, and de-escalation training.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior management experience, preferably in retail, with proven sales, customer experience, and operational results. Requires communication, coaching, de-escalation, adaptability, and high school diploma, GED, or relevant work experience.
DailyPay, Employee Assistance Program (EAP), Guild, Care.com
Senior Field Service Coordinator - Residential Solutions
Greenville, South Carolina, United States
FieldFull Time
Duke EnergyNYSE: DUK: Provides electric and natural gas services to customers.
4+ YOEBachelor's degree and 4 years of related experience, or high school/GED and 8 years. Requires a driver's license; contractor management, residential systems, training, and escalation experience preferred.
Resurgent Capital Services: Manages and services consumer debt portfolios for creditors.
Provide first-line remote and in-person technical support, triage and escalate incidents, perform account management and desktop fixes, and maintain asset inventory. High school diploma required.
Harte HanksNASDAQ: HHS: Provides global marketing, customer care, and logistics fulfillment services.
Handle escalated customer claims, strong customer service and analytical skills, case management experience, proficiency in Microsoft Word/Excel/Teams/Outlook, ability to sit for long periods, pass background/drug/assessments, onsite in Greenville, SC.
Microsoft Word, Microsoft Excel, Microsoft Teams, Microsoft Outlook
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
High school diploma, GED, or relevant work experience; customer-focused retail, sales, communication, coaching, adaptability, and de-escalation skills required.
DailyPay, Guild, Employee Assistance Program (EAP)
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
5+ YOEBachelor's degree and minimum 5 years supply chain experience; working knowledge of MRP; CPIM preferred; ability to manage short-term product availability, capacity and material escalations; must have unrestricted work authorization and be within 50-mile radius.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior supervisory experience preferred; proven retail sales, customer experience, and operational results; communication, coaching, de-escalation, adaptability, and high school diploma, GED, or relevant work experience.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior supervisory experience, preferably in retail, with proven sales, customer experience, and operational results. Requires high school diploma, communication, coaching, de-escalation, and flexible peak-day availability.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior supervisory experience preferred, ideally in retail; proven sales, customer experience, and operational results; strong communication, coaching, and de-escalation skills; high school diploma, GED, or relevant experience.
DailyPay, Employee Assistance Program (EAP), Guild, Care.com
United CommunityNYSE: UCB: Provides retail and commercial banking and wealth management services.
3+ YOESupervise digital support specialists, coach staff, handle escalations, strong communication, banking system knowledge, and 3+ years branch/digital/operations experience; high school required, bachelor\u0002s preferred.
Safe Harbor: Providing shelter and support services for domestic abuse survivors
High school diploma/GED required; knowledge of trauma-informed care; supervisory or residential shelter experience preferred; valid driver\u000fs license and reliable transportation required; proficiency in Microsoft Teams/Outlook/Word/Excel and documentation; ability to de-escalate and perform hands-on facility tasks.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel