7 escalation manager jobs at 5 companies in Pinehurst, NC
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Human Performance Operations Manager
Virginia Beach or Fort Bragg or Jacksonville
$111k-$150k/yrOnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
7+ YOE7+ years operations or program management experience, bachelor’s degree, Top Secret/SCI clearance (or ability to obtain), roster and credentialing management, strong communication and escalation skills.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior retail/manager experience preferred; proven sales and customer-service results; strong communication, coaching, and de-escalation skills; able to work varied shifts including evenings, weekends, and holidays.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide Tier 2 on-site desktop support, troubleshoot hardware/software, use ServiceNow, support multiple sites, work after hours/weekends, manage inventory and escalations per SLAs/KPIs.
Recovery Innovations: A behavioral health services provider delivering crisis response and peer-powered support in community settings.
2+ YOEMaster's-level education and associate licensure in behavioral health required, 2+ years supervisory experience, competency in psychosocial assessment, treatment planning, documentation, de-escalation, and passing background/credentialing checks.
Operations Supervisor (Director of Operations) - AMIKids Bennettsville
Bennettsville, South Carolina, United States
OnsiteFull Time
AMIkids: Providing educational and rehabilitative programs for at-risk youth.
1+ MgmtBachelor's in business/education or related preferred, minimum 1 year supervisory experience, valid driver’s license and acceptable driving record, experience with youth services, ability to de-escalate incidents and follow safety protocols.
Recovery Innovations: A behavioral health organization delivering peer-powered support and community-based recovery services.
5+ YOE3+ MgmtMaster's in psychology/social work/counseling (or BSN+RN), independent/state licensure, 5+ years behavioral health experience, 3+ years supervisory experience, de-escalation training, credentialing, ability to pass background/MVR and drug/TB screening.
FirstHealth of the Carolinas: Provides regional hospital and comprehensive outpatient medical services.
5+ YOE3+ MgmtActive NC RN or multistate RN, BSN required (MSN preferred), BLS and nonviolent crisis/de-escalation certifications, 5+ years behavioral health experience, 3+ years nursing leadership, strong clinical, financial, HR and communication skills.