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5 escalation manager jobs at 5 companies in Taylor, AL

14h
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Front Office Manager | Hotel & Convention Center
Montgomery, Alabama, United States
OnsiteFull Time
PCH Hotels & Resorts
PCH Hotels & Resorts: Manages luxury hotels, golf resorts, and full-service spas.
Requires strong customer service experience, ability to de-escalate guest complaints, manage VIP arrivals, motivate teams, and drive brand audit compliance; Marriott FSPMS knowledge preferred.
Marriott FSPMS
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1mo
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Manager On Duty
Montgomery, Alabama, United States
$19/hr OnsiteFull Time
Gilbride Management Group
Gilbride Management Group: Franchisee operating multiple Goldfish Swim School locations.
Oversee pool and front desk operations, ensure safety and service standards, coach staff, maintain pool systems, handle parent escalations; high school diploma/GED required; prior supervisory or swim instructor experience preferred.
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2mo
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Help Desk Lead
Montgomery, Alabama, United States
OnsiteFull Time
BlueWater Federal Solutions
BlueWater Federal Solutions: Provides IT and engineering solutions to federal government agencies.
7+ YOE7+ years help desk management, active Secret clearance, experience with ITSM/ticketing, incident management, escalation coordination, operational reporting, and Agile sustainment integration.
ITSM, Agile
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2mo
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Help Desk Lead
Montgomery, Alabama, United States
OnsiteFull Time
American Operations Corporation
American Operations Corporation: Providing specialized mission support and logistics to federal agencies.
7+ YOE7+ MgmtRequires DoD Secret clearance, 7+ years help desk management, experience with enterprise operational systems, ITSM/ticketing, incident management, escalation coordination, operational reporting; ITIL Foundation and Security+ preferred.
FMxC2, IMDS, IMDS-MSM, FEM, PAMS
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1w
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Technology Support Specialist I
Montgomery, Alabama, United States
$23-$35/hr OnsiteFull Time
MAX Credit Union
MAX Credit Union: Provides personal and business banking and insurance services.
Provides hardware and software support, manages help desk tickets, configures workstations, documents resolutions, escalates issues, and supports technology upgrades in a credit union environment.
CompTIA A+, MTA, MCSA, Help Desk
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