7 escalation manager jobs at 6 companies in West Virginia
2w
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General Manager - Subway
Davis, West Virginia, United States
OnsiteFull Time
Manages store profitability, sales, staffing, training, budgets, inventory, compliance, safety, cleanliness, and customer service while developing employees and handling escalated issues.
5d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
2mo
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Licensed Escalations Representative Senior - PNC Wealth Management
Pennsylvania or Indiana or Texas or Kentucky or Ohio or North Carolina or West Virginia or Virginia or Illinois
$53k-$88k/yr RemoteFull Time
0+ YOEResolve complex escalated customer complaints for retail/wealth channels; FINRA Series 7 and 63 required; associate degree typical; <1 year professional experience typical; strong communication, problem solving, and customer advocacy skills.
2mo
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Sales Lead
Oceana, West Virginia, United States
$20/hr OnsiteFull Time
Coach and develop sales associates, meet sales KPIs, handle escalations, valid driver’s license and reliable transportation, able to stand and lift up to 20 lbs.
POS, CRM
2w
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Behavioral Health Technician
Buckhannon, West Virginia, United States
$15/hr OnsiteFull Time
1+ YOERequires one year of residential client experience, high school diploma, West Virginia driver's license and insurance, age 21+, substance abuse counseling training, CPR and first aid training, and crisis de-escalation skills.
computer, telephone systems
2w
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Behavioral Health Technician (52417)
Buckhannon, West Virginia, United States
OnsiteFull Time
1+ YOERequires 1 year residential client experience, high school diploma, West Virginia driver's license and insurance, age 21+, 80 hours substance abuse counseling training, CPR and first aid training, and crisis de-escalation ability.
computer, telephone systems
1mo
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Registered Nurse Tier 1 (Union
Beckley, West Virginia, United States
OnsiteFull Time
Active RN required; BLS upon hire; de-escalation training within 6 months; Associate degree required (Bachelor's preferred); driver's license and ability to travel to client residences; performs assessments, medications, IV therapy, supervision and documentation.