7 escalation manager jobs at 6 companies in Wyoming
1d
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Program Support Manager
United States or New York or Texas or Georgia or Louisiana or Iowa or Utah or Wyoming
$60k-$80k/yr RemoteFull Time
4+ YOE4+ MgmtRequires 4+ years leading customer support or customer experience teams, with coaching, performance management, metrics ownership, escalation handling, risk management, process improvement, and cross-functional collaboration.
phone, chat, email
3d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
2w
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CashNetUSA Collections Representative (Remote)
Illinois or Utah or Indiana or Iowa or Missouri or Texas or Wisconsin or Wyoming
$18/hr RemoteFull Time
1+ YOERequires 1+ year of high-volume debt collections experience, inbound and outbound call management, conflict resolution, negotiation, communication, de-escalation, self-management, and problem-solving skills.
Colossus
1w
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Care Professional - Morning Shift
Laramie, Wyoming, United States
$18/hr OnsiteFull Time, Part Time
High school diploma required; applicants must be at least 21. Advocates for youth, builds therapeutic relationships, manages behavior needs, de-escalates crises, and collaborates on care plans.
2w
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CashNetUSA Outbound Collections Representative (Remote)
Illinois or Utah or Indiana or Iowa or Missouri or Texas or Wisconsin or Wyoming or Chicago
$21/hr RemoteFull Time
1+ YOERequires 1+ year of high-volume debt collections experience, strong communication, negotiation, conflict resolution, de-escalation, self-management, problem-solving, and knowledge of TCPA and collection laws.
Colossus, AI, machine learning, TCPA
2mo
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Mental Health Technician
Wyoming, United States
OnsiteFull Time
High school diploma or equivalent, valid driver's license, preferred 1 year mental health experience, crisis intervention/de-escalation training preferred, must complete non-violent behavioral management and mandatory compliance training, documentation and basic computer skills.
CDT platform, Relias Training platform
2d
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Med/Surg Clinical Nurse Supervisor
Sheridan, Wyoming, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires unrestricted Wyoming RN licensure, an associate nursing degree, 3 years acute care experience, BLS, ACLS within 1 year, behavior de-escalation training, and Central Registry clearance.
LEAN, RL Solutions, JCAHO