41 escalation specialist jobs at 13 companies in Frederick, CO
1mo
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Behavioral Health Specialist
Broomfield, Colorado, United States
$21-$32/hr OnsiteFull Time
Bachelor's in relevant field or four years' equivalent experience; BLS/CPR and de-escalation training; able to implement behavioral plans, document care, and perform crisis de-escalation.
1w
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Target Security Specialist
Littleton, Colorado, United States
$20/hr OnsiteFull Time
High school diploma or equivalent; age 18+; communication, technology, de-escalation, incident documentation, physical mobility, and ability to lift or move merchandise up to 40 pounds.
video surveillance system, case management systems, handheld scanners
3w
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Operations Specialist MID
Aurora, Colorado, United States
OnsiteFull Time
4+ YOEBachelor's degree and minimum 4 years relevant experience; ability to support 24/7 shift operations, follow procedures, perform basic system maintenance, and escalate issues; TS/SCI clearance required.
2w
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Target Security Specialist
Highlands Ranch, Colorado, United States
$20/hr OnsitePart Time
Must be 18+, high school diploma or equivalent, able to lift/move merchandise up to 40 lbs, work flexible hours including nights/weekends/holidays, strong communication, de-escalation and physical security skills.
handheld scanners, case management systems
6d
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ASSET PROTECTION SPECIALIST
Vail or Denver
$23-$35/hr FieldFull Time
1+ YOEHigh school diploma or GED, strong oral and written communication, customer service, integrity, professionalism, conflict de-escalation, and ability to travel and work varied schedules and weekends.
CCTV, EAS, Lane Hawk
1mo
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Customer Service Specialist
Denver, Colorado, United States
$50k-$55k/yr HybridFull Time
4+ YOE4 years customer service experience or a 4-year degree; strong empathy, communication, judgment, and ability to use AI-enabled tools; ability to de-escalate and make resolution decisions.
4d
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Insurance Claims Specialist
Federal Way or Los Angeles or Bellevue or South Jordan or Las Vegas or Boise or Lakewood or Seattle or San Diego or Denver or Phoenix or Colorado Springs or Greenwood Village or Roseburg or Eugene or Tacoma or Irvine or Liberty Lake
$19-$24/hr OnsiteFull Time
2+ YOERequires 2 years of high-volume customer service or call center experience, 1+ year of issue resolution and escalations, high school diploma, communication, problem-solving, organization, and multitasking skills.
InfoLease, Artiva, Salesforce
3mo
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IT Support Specialist II
Aurora, Colorado, United States
$30-$33/hr HybridFull Time
3+ YOEProvide advanced technical support; escalate complex service desk issues; assist with system administration and IT support process improvements.
Windows Server, Windows 11, Active Directory, Intune, Entra ID, Microsoft 365, Citrix, VOIP, Mobile Device Management, MFA, VPN
1mo
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High Acuity Youth Specialist
Broomfield, Colorado, United States
$35/hr OnsiteFull Time, Temporary
1+ YOEProvide constant supervision and de-escalation for high-acuity youth; complete documentation; possess HS diploma or equivalent, valid Colorado driver's license, AED/First Aid/CPR within 30 days; 1+ year working with high-risk youth.
1mo
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Peer Support Specialist - Part Time
Lakewood or Golden
$21/hr OnsitePart Time
1+ YOERequires CPFS/COPA credential (Colorado), minimum 1 year of sustained recovery, ability to de-escalate, EHR and general computer skills, valid driving and clean criminal status.
EHR
4d
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Eligibility Specialist at Denver Jails/Neighborhood Resource Sites
Denver, Colorado, United States
$25-$38/hr HybridFull Time
3+ YOEHigh school diploma or GED and three years of experience determining eligibility for public assistance programs. Requires case-processing, CBMS, communication, de-escalation, and client-service skills.
CBMS
1mo
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Asset Protection Specialist - S Colorado Blvd
Denver, Colorado, United States
$23-$25/hr OnsiteFull Time
Experience with theft apprehension and surveillance, body-worn camera operation, knowledge of safety and legal protocols, strong communication and de-escalation skills, ability to work independently in high-risk retail environments.
body-worn cameras
2mo
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Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$55k-$75k/yr OnsiteFull Time
1+ YOERequires 1–3 years in customer retention, account management, or sales; CRM proficiency, especially Salesforce; POS or payment processing familiarity; objection handling, de-escalation, communication, accuracy, and KPI management.
CRM, Salesforce, POS
1w
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Security and Loss Prevention Specialist, NA
Thornton, Colorado, United States
OnsiteFull Time
High school diploma or equivalent; 1+ year in security, loss prevention, investigations, law enforcement, or operations, or 2+ years at Amazon. Requires Microsoft Office and Excel experience plus incident mitigation or de-escalation experience.
2mo
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Merchant Retention Specialist - Boulder, CO or El Paso, TX
Boulder or El Paso
$65k-$75k/yr OnsiteFull Time
1+ YOE1–3 years in customer retention/account management or sales; experience with CRM tools (especially Salesforce) and POS/payment systems; strong objection handling, de-escalation, and high-volume outbound calling to meet KPIs.
Salesforce, CRM, POS
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