1,434 escalation specialist jobs at 591 companies in United States
2d
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Escalation Specialist
O'Fallon, Missouri, United States
$47k-$61k/yr HybridFull Time
2+ YOEHigh school diploma or equivalent; 2–4 years of relevant experience; problem-solving, customer service, business knowledge, escalation handling, and risk-aware decision-making skills.
3d
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Escalation Specialist
Evansville, Indiana, United States
HybridFull Time
1+ YOEHigh school diploma/GED and 1–2 years of customer service experience in an escalations environment. Requires strong communication, problem-solving, critical thinking, organization, teamwork, and Microsoft Office proficiency.
Microsoft Office
2d
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Escalation Specialist
O'Fallon, Missouri, United States
$47k-$61k/yr HybridFull Time
2+ YOEHigh school diploma or equivalent and 2–4 years of relevant experience. Requires problem-solving, customer service, business knowledge, and ability to resolve moderately complex, time-sensitive inquiries.
1w
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Client Escalation Specialist
San Antonio, Texas, United States
OnsiteFull Time
1+ YOEProvide escalation support for members and clients, oversee health plan authorizations, resolve complex service issues, perform quality monitoring, and produce operational reports.
call center software, workforce management applications, quality monitoring tools
2w
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Claims Escalation Specialist
Tennessee, United States
RemoteFull Time
1+ YOE1-3 years claims escalation/denials experience in healthcare, high school diploma or equivalent, experience with practice management systems, strong communication and customer service skills.
2d
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Correspondence Escalation Specialist
Fort Worth, Texas, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and one year of high-volume customer service experience. Requires insurance, EOB, ICD-10, CPT, software, communication, organization, and escalation-resolution skills.
ICD-10, CPT
3d
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Client Escalation Specialist
Irvine, California, United States
$25-$28/hr OnsiteFull Time
3+ YOERequires 3+ years in call center, client experience, or sales; escalation handling; CRM experience; strong communication, analytical, problem-solving, emotional intelligence, and conflict resolution skills; high school diploma or GED.
CRM, Salesforce
2w
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Regulatory Escalation Specialist Intermediate
Johnston, Rhode Island, United States
OnsiteFull Time
3+ YOEBachelor's degree in business or related field, minimum 3 years' relevant experience, strong regulatory knowledge, analytical and communication skills, ability to manage escalations and cross‑functional projects.
6d
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Accounts Receivable Escalation Specialist
Framingham, Massachusetts, United States
$55k-$75k/yr OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience, 1+ year in accounts receivable, order-to-cash, or escalation management, and knowledge of AR processes and ERP systems.
Oracle, ERMS, Microsoft Outlook, Sunrise
2mo
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Purchasing Escalation Specialist
Anderson, South Carolina, United States
OnsiteFull Time
2+ YOEMinimum 2 years in procurement or purchasing; Bachelor’s degree preferred; experience in supplier management; proficient in MS Office; ERP familiarity; strong communication and analytical skills.
Microsoft Office Suite, ERP systems
2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1–2 years in customer service; de-escalation skills; strong communication; multi-tasking; experience with order management or CRM; PrintSmith a plus.
CRM systems, PrintSmith
2mo
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Customer Experience & Escalation Specialist
Houston, Texas, United States
OnsiteFull Time
1+ YOE1-2 years in customer service; de-escalation experience; strong communication; multitasking; experience with order management/CRM systems (PrintSmith a plus)
PrintSmith, CRM systems
2w
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Regulatory Escalation Specialist Intermediate
Johnston, Rhode Island, United States
HybridFull Time
3+ YOEBachelor's in business or related field, minimum 3 years relevant experience, ability to lead cross-functional teams, strong analytical and organizational skills; knowledge of regulatory frameworks preferred.
2d
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Customer Escalation Specialist - Networking
Spring or North Carolina
$19-$39/hr RemoteFull Time
1+ YOEBachelor's degree or equivalent experience, 1–2 years of customer service experience in telecom or networking, basic hardware and operating systems knowledge, networking knowledge, and strong communication and writing skills.
Juniper Apex GovCloud Service Console, CRM, microcomputer hardware, operating systems, User Acceptance Testing (UAT)
2d
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Customer Escalation Specialist - Networking
Spring or North Carolina
$19-$39/hr RemoteFull Time
1+ YOEBachelor's degree or equivalent experience, 1–2 years of customer service experience in telecom or networking, customer relations, communication, writing, operating systems, hardware, and networking knowledge.
Juniper’s Apex GovCloud Service Console, CRM, microcomputer hardware, operating systems software, User Acceptance Testing (UAT)
2d
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Customer Escalation Specialist - Networking
Spring or North Carolina
$19-$39/hr RemoteFull Time
1+ YOEBachelor's degree or equivalent experience, 1–2 years of customer service experience preferred in telecom or networking, customer communication skills, writing skills, basic operating systems knowledge, and networking infrastructure knowledge.
Apex GovCloud Service Console, CRM, User Acceptance Testing (UAT)
1mo
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DE-ESCALATION SECURITY SPECIALIST- NIGHTS
Franklin, Indiana, United States
OnsiteFull Time
1+ YOEHigh school/GED, 1+ year relevant experience, non-restricted Indiana driver's license, crisis intervention/de-escalation skills; CIT to be obtained within 6 months; PSP or CPO preferred; prior hospital/security experience preferred.
3w
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Associate Client Escalation Specialist 11-8pm Shift
Richmond, Virginia, United States
$60k/yr OnsiteFull Time
1+ YOE1+ year customer support or research experience, bachelor’s degree, strong phone-based customer service, escalation handling, troubleshooting, and communication skills.
2mo
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Coding Escalation Specialist- Pro Fee Hospital
United States
RemoteFull Time
3+ YOE3-5 years medical coding experience, AAPC or AHIMA certification, expert ICD-10-CM/CPT/HCPCS knowledge, EHR and Microsoft Excel proficiency, strong analytical and communication skills.
Electronic Health Records (EHR), Microsoft Outlook, Microsoft Word, Microsoft Excel
6d
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REMOTE Special Order Escalation Specialist
Akron, Ohio, United States
$21/hr RemoteFull Time
1+ YOEHigh school diploma or equivalent, one year of related experience, Microsoft Outlook and Excel proficiency, Microsoft Word knowledge, strong communication, organization, problem-solving, and multitasking skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, CRM
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