42 escalation specialist jobs at 19 companies in Reseda, CA
3w
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Target Security Specialist
Long Beach, California, United States
$21/hr OnsitePart Time
Provide store security, prevent theft, respond to incidents, use surveillance and de-escalation, lift up to 40 lbs; high school diploma or equivalent and age 18+ required.
1w
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Target Security Specialist
Pomona, California, United States
$20/hr OnsiteFull Time
High school diploma or equivalent; age 18+; required state or local licensure; communication, technology, de-escalation, incident documentation, physical mobility, and ability to lift up to 40 pounds.
Video surveillance system, case management systems, handheld scanners
1mo
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Client Experience Specialist
Los Angeles, California, United States
OnsiteFull Time
Proven client-facing experience, strong written/verbal communication, de-escalation skills, attention to detail, bilingual English/Spanish, proficiency with Microsoft Office; bachelor’s degree or equivalent experience.
Microsoft Office, CRM
5d
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Insurance Claims Specialist
Federal Way or Los Angeles or Bellevue or South Jordan or Las Vegas or Boise or Lakewood or Seattle or San Diego or Denver or Phoenix or Colorado Springs or Greenwood Village or Roseburg or Eugene or Tacoma or Irvine or Liberty Lake
$19-$24/hr OnsiteFull Time
2+ YOERequires 2 years of high-volume customer service or call center experience, 1+ year of issue resolution and escalations, high school diploma, communication, problem-solving, organization, and multitasking skills.
InfoLease, Artiva, Salesforce
1d
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Shelter Specialist, Outreach (6605)
Buena Park, California, United States
$21/hr FieldPart Time
Requires trauma-informed care, nonphysical de-escalation, crisis intervention, and computer proficiency. Must work with mental illness and substance abuse, drive locally, walk varied terrain, and lift up to 50 pounds.
Microsoft Word, Microsoft Excel
1mo
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Guest Services Specialist
Moorpark, California, United States
$23/hr OnsitePart Time
1+ YOEHigh school/GED, 1+ year customer service experience, CPR/first aid, valid driver's license (5+ years), basic computer skills, ability to lift light objects, strong communication and crisis de-escalation skills.
Microsoft Word
2w
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Care Team Specialist - Graveyard
Los Angeles, California, United States
$47k-$49k/hr OnsiteFull Time
High school diploma, prior experience with homeless persons, bilingual English/Spanish required, able to perform physically demanding tasks, familiarity with email and Microsoft Word, strong communication and de-escalation skills.
Microsoft Word
1w
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Specialist, Asset Protection - LA Southbay
Commerce, California, United States
$17-$25/hr OnsiteFull Time
Experience in theft apprehension and surveillance, knowledge of safety, legal protocols, business continuity, and risk management, plus communication, de-escalation, and crisis response skills.
2mo
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Social Media Specialist
Neenah or Brea or Fort Myers or Pasig or Belize City or Mexico City
HybridFull Time
2+ YOE2 years customer service/public relations or writing experience, high school diploma required (BA preferred), strong written communication, platform knowledge (Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest), Microsoft Suite proficiency, ability to identify adverse events and escalate per SOPs.
Instagram, Facebook, Twitter, TikTok, Snapchat, YouTube, Pinterest, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
1mo
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Youth Care Specialist I
Los Angeles, California, United States
OnsiteFull Time
3+ YOE3+ years working with at-risk or homeless youth or a related Bachelor's degree; experience in case management, crisis intervention, housing navigation, and de-escalation; must pass fingerprint/background checks and have reliable transportation.
1w
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Specialist, Asset Protection - LA Southbay
Los Angeles, California, United States
OnsiteFull Time
Experience in theft apprehension and surveillance; knowledge of safety, legal protocols, business continuity, and risk management; body-camera operation, communication, de-escalation, and independent crisis response skills.
body-worn cameras
1mo
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Simplified Chinese Player Support Specialist
El Segundo, California, United States
$24-$29/hr HybridTemporary, Full Time
1+ YOENative-level Simplified Chinese and strong English, 1+ year player support and escalated (T2+) ticket handling, Zendesk and Microsoft Office/GSuite proficiency, excellent written communication.
Microsoft Word, Microsoft Excel, GSuite, Zendesk, JIRA, Confluence, Tableau
2mo
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Youth Specialist I - RESET Residential
Altadena, California, United States
$23-$26/hr OnsiteFull Time
2+ YOEBachelor's degree required, 2+ years direct care experience, must be 21+, valid California driver's license with acceptable driving record and insurance, maintain required licenses/certifications, able to perform physical interventions and de-escalation; pass background, drug, and health screens.
1mo
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Asset Protection Specialist (Full Time)
Pasadena, California, United States
$20-$21/hr OnsiteFull Time
1+ YOEProvide visible safety presence, greet guests, manage check-in, de-escalate incidents, perform inspections, meet cannabis employment requirements, valid driver’s license/state ID, pass background checks.
1mo
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Senior Customer Care Specialist, PCGS
Santa Ana, California, United States
$26/hr OnsiteFull Time
4+ YOEOnsite customer service role requiring 4+ years customer service/hospitality/retail experience (call center preferred), fluent English, strong communication, and ability to handle escalations; must be authorized to work in the U.S.
Google Docs, Ring Central, Salesforce, Slack, e-Verify
2w
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Roofing Quality Control/ Quality Assurance Specialist
Newbury Park, California, United States
OnsiteFull Time
3+ YOEMinimum 3 years roofing experience, ability to inspect installations, document and escalate quality issues, enforce safety and PPE use, valid California driver\u0002s license, strong communication and problem-solving skills.
1mo
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Security Ed Specialist - Woodland Hills
Woodland Hills, California, United States
OnsiteFull Time
High School Diploma minimum; security guard card required; must pass drug, health and criminal background screens; customer/public service experience (1 year preferred as security officer); lift up to 75 lbs; healthcare competency and de-escalation training.
cameras, intrusion detection system
2w
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Behavior Support Specialist, Behavior Day Services
San Fernando, California, United States
$20-$21/hr OnsiteFull Time
Provide behavior support to adults with developmental disabilities, implement service plans, assist with daily living, use de-escalation techniques, document progress, and hold a high school diploma and valid CA driver\u007Fs license.
2mo
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Sales Quality & Customer Support Specialist
Agoura Hills, California, United States
$26/hr HybridFull Time
2+ YOE2–3 years in customer service, sales, or client success; strong communication and organizational skills; proactive mindset; experience handling escalations and influencing cross-functional teams.
Microsoft Excel, Microsoft Word, Microsoft Outlook, Salesforce, ChatGPT
1mo
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Student Support Specialist and Behavior Technician
Los Angeles County, California, United States
$25-$30/hr OnsiteFull Time
1+ YOEAssociate degree or higher in Special Education/Psychology or related; 1–3 years working with students with special needs; proficiency with SEIS, Schoolrunner, Slack; strong documentation, de-escalation, and trauma-informed skills.
Schoolrunner, Slack, SEIS
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