18 escalations jobs at 12 companies in Eureka, IL
2w
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yr OnsiteFull Time
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
Sprinklr, Sprout Social, Khoros, X/Twitter, Reddit, LinkedIn, Instagram
3w
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Customer Service Agent
Normal, Illinois, United States
$18-$20/hr OnsiteFull Time
Strong verbal communication, organization, problem-solving, de-escalation, scheduling/coordination skills; customer service or logistics experience helpful but not required.
4d
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Security Guard - Full Time
East Peoria, Illinois, United States
$18/hr OnsiteFull Time
Must be 21+, pass a background check, personable with de-escalation skills; prior security/military/law enforcement experience preferred; able to obtain private security guard certifications.
CCTV
2w
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Teacher in Training
Bloomington, Illinois, United States
$50k-$60k/yr OnsiteFull Time
Bachelor's degree required; must implement evidence-based instructional models and PBIS, manage behavior including de-escalation and crisis response, maintain IEPs/BIPs, and supervise student progress.
4d
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Security Guard - Part Time
East Peoria, Illinois, United States
$18/hr OnsitePart Time
Must be 21+, pass criminal background check, personable with de-escalation skills, able to check IDs, monitor CCTV, patrol facility, and obtain private security guard certification as needed.
CCTV
1d
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Behavior Aide
Bloomington, Illinois, United States
$18/yr OnsiteFull Time
High school diploma required; experience in educational settings and implementing behavioral interventions preferred; ability to implement behavior plans, de-escalation, crisis management, data collection, and communicate with parents.
4d
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Claims Supervisor (Life & Health)
Peoria Heights, Illinois, United States
$52k-$58k/yr OnsiteFull Time
2+ YOE2+ Mgmt2+ years managing teams, experience with high-volume contact center operations, claims processing familiarity, KPI management, escalation resolution, training and onboarding, strong communication and documentation skills.
1mo
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Social Worker (LCSW) - Co-Responder Social Service Unit
West Peoria, Illinois, United States
$29-$50/hr FieldFull Time
Master's in Social Work and Illinois LCSW required; proof of auto insurance and driver's license; basic computer skills, de-escalation ability, and ability to travel. 1 year related experience preferred.
2mo
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Security Officer - Methodist
Peoria, Illinois, United States
$17-$28/hr OnsiteFull Time
Provide hospital security through patrols, incident response, de-escalation, investigations, and adherence to safety procedures; must have CPI, FOID, BLS, HS diploma/GED and valid driver's license.
1mo
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Cashier
Normal, Illinois, United States
$16-$17/hr OnsiteFull Time
Providing fast, friendly, and accurate customer service; processing checkout, return, and POS transactions; monitoring self-checkout; following loss-prevention policies; product knowledge and basic customer issue escalation.
Point of Sale, Self-Checkout
1mo
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Social Worker (LCSW) - Co-Responder Social Service Unit
West Peoria, Illinois, United States
$29-$50/hr FieldFull Time
1+ YOEMaster's in social work, Illinois LCSW, driver's license and auto insurance, 1 year related experience preferred, ability to perform de-escalation, documentation in electronic medical records, work with all ages.
Electronic Medical Record
4d
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Digital Operations Support Analyst
Peoria or Morton
$89k-$134k/yr OnsiteFull Time
2+ YOECoordinate and upload operational data, support digital deployments, troubleshoot escalated help-desk tickets, create user stories and acceptance criteria, and collaborate with global dealer partners; 2 years experience preferred.
Cat SOS Services, Azure DevOps
17h
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Mental Health Associate - Addiction Recovery Center
Peoria, Illinois, United States
$23-$38/hr OnsitePart Time
Bachelor's degree in related field required; CADC certification required/maintained within three years; advanced English skills; basic Windows computer skills; ability to de-escalate and provide therapeutic group/individual interventions.
Windows
1mo
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Social Worker (LCSW) - Co-Responder Social Service Unit
West Peoria, Illinois, United States
$29-$50/hr FieldFull Time
Master's in Social Work and Illinois LCSW required; driver's license and proof of auto insurance required; basic computer and documentation skills; 1 year related experience preferred; crisis intervention, de-escalation, and case management skills.
1mo
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Target Security Specialist
East Peoria, Illinois, United States
$18-$27/hr OnsiteFull Time, Part Time
High school diploma or equivalent, 18+ years old, ability to lift up to 40 lbs, climb ladders, operate handheld scanners and surveillance systems, de-escalation and crisis response skills, document incidents in case management systems.
video surveillance system, case management system, handheld scanners, multiple frequency devices
6d
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AP/AR Supervisor
Morton, Illinois, United States
$75k-$90k/yr OnsiteFull Time
3+ YOEOversee day-to-day AP and AR operations, resolve escalations, assist collections, coach staff, support month-end close, and improve processes; requires strong Excel and ERP skills; 3+ years AP/AR or accounting experience preferred.
Microsoft Excel, Microsoft Office, ERP
2mo
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Customer Service Representative
Fairbury, Illinois, United States
$18-$21/hr OnsitePart Time
Provide exceptional phone and in-person customer service, resolve or escalate inquiries, process transactions and payments, maintain customer records, strong data entry and MS Office skills, high school diploma/GED required; 3 years office experience preferred.
Microsoft Office
1mo
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Crisis Services Manager-Henry/Whiteside/Bureau counties
Moline or Henry County or Whiteside County or Bureau County
$32/hr OnsiteFull Time
3+ YOELCSW or LCPC required; 1–2 years crisis intervention oversight and minimum 3 years therapy/direct service experience; valid driver's license; proficiency with EHR and Microsoft Office; strong communication, supervision, de-escalation, and regulatory compliance skills.
electronic health record systems, Microsoft Office