10 escalations manager jobs at 8 companies in Albuquerque, NM
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Manager, Warranty
Atrisco Vista, New Mexico, United States
OnsiteFull Time
Array TechnologiesNasdaq Global Market: ARRY: Public U.S. manufacturer of utility-scale solar trackers, fixed-tilt systems, software, foundations, and field services for solar developers.
5+ YOE2+ MgmtBachelor’s degree and 5+ years in warranty, field service, technical support, or customer success, including 2+ years leading technical teams. Requires escalation management, mechanical systems knowledge, analytical skills, and CRM/ERP experience.
Salesforce, SAP, Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Power BI
Gap Inc.NYSE: GAP: A global specialty apparel with brands including Gap, Old Navy, Banana Republic, and Athleta.
Leadership experience in operations, security, customer support, or service delivery; escalation management, data analysis, process improvement, cross-functional collaboration, and Microsoft Office proficiency required.
Bath & Body WorksNYSE: BBWI: Specialty retailer of home fragrances and personal care products.
2+ MgmtRequires 2+ years of management experience, preferably in retail, with sales, customer experience, operational results, communication, coaching, and conflict de-escalation skills.
World Market: Specialty retailer of international furniture, home decor, and food.
2+ YOEProven retail leadership (2+ years preferred), strong communication and coaching, ability to de-escalate, flexible schedule including nights/weekends/holidays, lift up to 40 lbs., minimum age 21.
Gap Inc.NYSE: GAP: A global specialty apparel with brands including Gap, Old Navy, Banana Republic, and Athleta.
Leadership experience in operations, security, customer support, or service delivery; asset protection knowledge; escalation management; data analysis; cross-functional collaboration; Microsoft Office proficiency.
Albuquerque or Albuquerque or New Mexico or United States
OnsiteFull Time
HME Specialists: Private home medical equipment and respiratory-services provider serving children and adults across New Mexi and West Texas.
Requires strong communication, active listening, attention to detail, empathy, organization, critical thinking, problem-solving, de-escalation, time management, and familiarity with Microsoft Office Suite and CRM systems; training is available.
RiverValley Behavioral Health: Nonprofit community mental health center serving children, adults, and families with behavioral health, substance-use, and developmental-disability services.
5+ YOE3+ MgmtMaster's/Doctorate and clinical license in NM (LCSW, LMFT, LPCC or equivalent), 5+ years clinical experience (3+ years supervisory preferred), crisis intervention and de-escalation expertise.
Haven Behavioral Healthcare: Private behavioral healthcare provider delivering inpatient and outpatient psychiatric care to adolescents, adults, and geriatric patients.
Active RN license or compact license, associate degree in nursing, CPR, and Oceans-approved behavioral health de-escalation training required; one year of inpatient hospital experience preferred.
RiverValley Behavioral Health: Nonprofit community mental health center serving children, adults, and families with behavioral health, substance-use, and developmental-disability services.
5+ YOE3+ MgmtMaster's or Doctorate in related field, current clinical license (LCSW, LMFT, LPCC or equivalent), minimum 5 years clinical experience with 3+ years supervisory preferred, crisis intervention and de-escalation expertise.
Haven Behavioral Healthcare: Private behavioral healthcare provider delivering inpatient and outpatient psychiatric care to adolescents, adults, and geriatric patients.
3+ YOEAssociates in Nursing, active RN license in working state, 3+ years RN experience with psychiatric nursing required, CPR and approved behavioral health de-escalation training, medication administration, documentation, leadership and crisis response skills.