20 escalations manager jobs at 16 companies in Beloit, WI
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Customer Service Manager
Madison, Wisconsin, United States
OnsiteFull Time
Jaeckle Distributors: Wholesale distributor of flooring and surfacing materials.
5+ YOE5+ years customer service management, call center/queue experience, strong communication, coaching, staffing and process-improvement skills; able to handle escalations and inbound calls.
RTXNYSE: RTX: RTX provides advanced aerospace and defense systems and services.
8+ YOEUniversity degree or equivalent experience and 8+ years (or advanced degree with 5+ years) in supply chain/operations; experience with escalations, S&OP/MRP, data analysis, and cross-functional leadership; U.S. citizenship required.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOE1+ MgmtLead store team, deliver outstanding guest experience, manage store operations and budgets, hire/train staff, and handle guest escalations; 1 year people/leadership experience required.
FullBloom: Provider of education and behavioral health services for children.
High school diploma; experience implementing behavioral interventions preferred; able to run, lift up to 50 lbs, operate computer/tablet, and use de-escalation and crisis management techniques.
Rogers Behavioral Health: Provides specialized mental health and addiction treatment services.
High school diploma required, CPR and NCI training within required timeframes, clerical/computer skills, ability to manage admissions, de-escalate patients, and work rotating/onsite schedules.
Specialized Education Services, Inc.: Provides specialized K-12 education and behavioral health services.
Bachelor's degree and valid PEL W/LBS1 endorsement required. Must implement instructional models, manage behavior (including de-escalation and physical restraint when necessary), maintain IEPs/BIPs, and adapt to feedback.
Employee Benefits Corporation: A national third-party administrator delivering consumer-driven benefit solutions with a focus on technology and customer service.
2+ YOEHigh school diploma, 2 years customer service experience, strong communication and de-escalation skills, proficiency with Windows, Microsoft Word and Outlook, ability to learn new software and manage high call volume.
Summit BHC: Operates behavioral health and addiction treatment centers nationwide.
Graduation from an accredited nursing school required (BSN preferred). Valid RN license (state or compact), CPR, de-escalation and restraint certification required. Clinical interviewing, assessment, insurance verification, and managed care pre-certification experience preferred.
SecuritasNasdaq Stockholm: SECU B: Provides protective services including guarding and electronic monitoring.
Must be 18+, high school diploma or GED, valid driver's license, able to remain alert, perform conflict de-escalation, and complete pre-employment background and drug screening.
Acadia HealthcareNASDAQ: ACHC: Provides inpatient and outpatient behavioral healthcare and addiction treatment.
2+ YOE1+ MgmtLead regulatory compliance, quality assurance, accreditation and QAPI programs; Bachelor's in Human Services or Nursing required; 2+ years quality/clinical/PI experience; CPR and de-escalation certification required.
electronic patient observations, Electronic Medical Record
Master's or Doctorate in Nursing or licensed PA, APRN or PA licensure in IL, individual DEA registration, experience with MAR (methadone, naltrexone, buprenorphine), supervisory experience, EHR proficiency, strong communication and de-escalation skills.
Bath & Body WorksNYSE: BBWI: Sells personal care and home fragrance products.
Prior supervisory or retail sales experience preferred; high school diploma/GED or equivalent; strong communication, coaching and de-escalation skills; available evenings, weekends and holidays; able to lift up to 50 pounds.