10 escalations manager jobs at 8 companies in Cedar Rapids, IA
2mo
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8325 - Assistant Store Manager PT
Cedar Rapids, Iowa, United States
$16-$17/hr OnsitePart Time
Supervise store operations and staff, achieve sales KPIs, manage inventory and cash, execute visual merchandising, handle customer escalations, and meet physical demands (lifting up to 50 lbs).
MPOS, Lids Custom, Point-of-Sale
3w
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Dispatch Operations & Customer Service Manager
Cedar Rapids, Iowa, United States
$50k-$60k/yr OnsiteFull Time
3+ MgmtLead and develop dispatch and customer service teams; coach performance; interpret metrics; manage escalations; strong communication and problem-solving; high school diploma required; 3+ years supervisory experience.
CRM
1mo
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Youth Counselor - All CR Programs
Cedar Rapids, Iowa, United States
$16-$18/hr OnsiteFull Time
Provide direct care, supervision, behavioral management, de-escalation, documentation; high school diploma/GED required; 21+; MS Office skills; prior youth experience preferred.
Microsoft Office
1w
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Psychiatric Nursing Assistant I - Adult Psychiatry Unit (7RC) - 80-100% Rotating
Iowa City, Iowa, United States
OnsitePart Time
Ability to read, write, follow instructions, manage urgent assignments, respond to emergencies, and communicate effectively; CNA, mental health patient care, and crisis de-escalation experience preferred.
1mo
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Intensive Support Professional-IRSH (evenings)
Cedar Rapids, Iowa, United States
$20-$30/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ year behavioral/mental health experience, strong de-escalation/crisis skills, medication management support, documentation, motivational interviewing and trauma-informed care.
6d
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Behavior Interventionist 8 hrs/day
Iowa City, Iowa, United States
$42k/yr FieldFull Time
3+ YOEHigh school diploma or associate degree in human services or related field; 3 years of relevant experience preferred. Requires behavior management knowledge, diverse-population experience, training, communication, and de-escalation skills.
MTSS, PBIS, QBS Safety Care
2w
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Contracts Management Specialist
Hiawatha, Iowa, United States
$70k-$100k/yr HybridFull Time
4+ YOERequires a two-year degree in finance or business or four years of related experience, plus contract review, redlining, negotiation support, commercial contract, and risk escalation experience.
Microsoft Office, CRM, online vendor portals
1w
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Retail Key Holder-LINDALE MALL
Cedar Rapids, Iowa, United States
$16/hr OnsitePart Time
Requires high school diploma, GED, or relevant work experience; sales, customer experience, communication, coaching, adaptability, and conflict de-escalation skills.
1w
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Support Services Specialist - Concierge
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent experience; 1–3 years of customer service experience in healthcare, hospitality, or retail; communication, organization, Microsoft applications, service recovery, and de-escalation skills required.
Microsoft applications, Epic Electronic Health Record, Mazevo Event Software, Lost and Found software
1w
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Support Services Specialist - Concierge
Iowa City, Iowa, United States
OnsiteFull Time
1+ YOEBachelor's degree or equivalent; 1–3 years of customer service experience in healthcare, hospitality, or retail; strong communication, interpersonal, organizational, and de-escalation skills; Microsoft applications proficiency; valid driver's license.
Microsoft applications, Epic Electronic Health Record, Lost and Found software, Mazevo Event Software, Microsoft Excel