25 escalations manager jobs at 16 companies in Commerce, GA
1w
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Release Manager - Client Implementations
Lincoln or Alpharetta or Berkeley Heights
$68k-$120k/yr OnsiteFull Time
8+ YOERequires 8+ years in release or implementation management, deployment coordination, technology operations, or related work; strong change governance, stakeholder coordination, communication, analytical, and escalation skills.
2mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
HybridFull Time
5+ YOE1+ MgmtManage escalation queue, coach live escalations, document cases, ensure risk standards and documentation; leadership experience in call center or banking operations.
3w
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Store Manager
Lawrenceville, Georgia, United States
OnsiteFull Time
3+ YOE3+ years retail management experience, P&L and inventory management, team leadership, customer service and escalation handling, local to Lawrenceville or willing to relocate.
2w
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Operations Manager
Alpharetta or Atlanta or Milton
OnsiteFull Time
5+ YOE2+ MgmtManage operations and teams to achieve business results, resolve escalations, ensure compliance, coach staff, and drive process improvements; typically requires 5+ years related experience and 2+ years supervisory experience.
2mo
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General Manager
Clayton, Georgia, United States
$16/hr OnsiteFull Time
1+ YOE2+ MgmtRetail management with 1+ years retail sales experience and 2 years supervisory experience; proven sales leadership, coaching, hiring, budgeting, forecasting, and customer escalation skills. High school diploma/GED and legal US work authorization required.
3w
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Sr Technical Account Manager
Omaha or Norcross
HybridFull Time
5+ YOE5+ years in technical account management or similar, experience with enterprise SaaS/cloud/payments, bachelor\u0019s in CS/Engineering/Info Systems or equivalent, strong communication and escalation management skills.
2mo
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Escalation Manager - Customer Care Centers
Little Rock or Alpharetta
OnsiteFull Time
5+ YOE1+ MgmtHigh school diploma required (BA preferred). 5+ years in call center/customer service/banking ops,2+ years in contact center risk/fraud/escalations,1+ year leading frontline teams; strong judgment, documentation, and communication skills.
3d
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Incident Response Senior Manager
Alpharetta or United States
$135k-$145k/yr RemoteFull Time
7+ YOE3+ MgmtRequires 7+ years in incident management or cybersecurity operations, including 3+ years leading incident response; expertise in cyber operations, crisis communication, escalation, and cross-functional response coordination.
SIEM, DLP
1mo
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Snellville, Georgia - District Manager
Snellville, Georgia, United States
OnsiteFull Time
2+ YOE2+ MgmtMulti-unit retail management experience (2+ years), MS Office proficiency, reliable transportation and valid driver\u0002s license, ability to lift 25 lbs and stand long periods, hiring/HR and customer escalation experience, background/drug screening required.
Microsoft Office
3mo
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Senior OTR Brokerage Manager
Duluth, Georgia, United States
OnsiteFull Time
10+ YOE7+ Mgmt10+ years in logistics/transportation with 7+ years in leadership within non-asset OTR brokerage; master's preferred; strong TMS and Excel; carrier sourcing and lane management; analytical and escalation skills; weekend availability.
TMS, Microsoft Office, Excel, Reporting tools
2w
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Retail Assistant Store Manager-Barrow Crossing
Bethlehem, Georgia, United States
$19-$23/hr OnsiteFull Time
Proven retail sales and operational results; prior manager experience preferred; high school diploma/GED or equivalent; effective communication, coaching, and de-escalation skills; availability for peak days, varied shifts, weekends and holidays.
2w
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Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Fort Collins or Alpharetta or Spring
$111k-$211k/yr OnsiteFull Time
7+ YOEBachelor's or master's degree in software engineering, computer science, or equivalent; 7+ years of technical experience in virtualization, cloud management, or enterprise support; expertise in complex troubleshooting and escalations.
VM Essentials, Morpheus Enterprise, hypervisor, cloud orchestration, Microsoft Excel
2mo
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Marketing Advisory Analyst
Duluth, Georgia, United States
$55k-$60k/yr HybridFull Time
Series SIE, 6 and 26 registrations (or obtain within 120 days); strong analytical and written/verbal communication; ability to review marketing content for compliance, manage cases, escalate issues, and perform outreach.
ARTS
1mo
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Service Operations Supervisor - GA - On Site
Duluth, Georgia, United States
OnsiteFull Time
2+ YOEManage client relationships and payroll/tax service delivery, coordinate user setup and training, resolve escalations, supervise payroll specialists; 2+ years PEO/ASO/HCM or related experience preferred and prior supervisory experience.
Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft PowerPoint, Client Space
2mo
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Security Resource Specialist -FT - Thu-Sat 6:00pm-6:00am, Thu 12:00am-6:00am
Gainesville or Braselton or Winder or Dahlonega or Demorest
OnsiteFull Time
High school diploma/GED, background in customer service or reception; preferred law enforcement/security experience; basic CPR and de-escalation training preferred; ability to learn visitor management system and perform professional public-facing duties.
NGHS Security Visitor Management System
2mo
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Mobile Crisis Supervisor
Athens, Georgia, United States
RemoteFull Time
1+ YOE1+ MgmtSupervisory clinical role requiring leadership experience (min 1 year), mobile crisis and IDD experience preferred, master's in behavioral health with valid GA LPC or LCSW licensure, clinical skills in de-escalation, documentation, telehealth and technical proficiency.
BHL Platform
2mo
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Lead Client Support Specialist
Seneca, South Carolina, United States
$20/hr OnsiteFull Time
High school diploma/GED required; knowledge of trauma-informed care; supervisory or residential shelter experience preferred; valid driver\u000fs license and reliable transportation required; proficiency in Microsoft Teams/Outlook/Word/Excel and documentation; ability to de-escalate and perform hands-on facility tasks.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel
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