1w
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User Experience and Support Program Manager - USDS
San Jose, California, United States
$88k-$203k/yr OnsiteFull Time
5+ YOEBA/BS,5+ years program management or customer support operations experience in tech/finance/e-commerce/digital payments,proficiency with data analysis and visualization (Excel,Tableau) and Ticketing/CRM,strong communication and escalation experience.
Microsoft Excel, Tableau, Ticketing/CRM systems
2w
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Order Fulfillment Manager
San Jose, California, United States
HybridFull Time
Experience in order fulfillment or supply chain operations in high-growth tech; strong escalation management, contract manufacturer coordination, analytical skills, and cross-functional communication. Familiarity with ERP/CRM/backlog systems and operational reporting.
ERP, CRM
1w
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Technical Account Manager
San Jose, California, United States
$108k-$122k/yr OnsiteFull Time
5+ YOEBachelor's preferred or equivalent, 5+ years customer-facing technical experience (TAM/support), strong server (x86) troubleshooting, Linux experience, excellent communication, ability to lift 40 lbs, account management and escalation skills.
Linux
1w
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Store Manager (Sales, Customer Service)
San Jose, California, United States
$65k-$120k/yr OnsiteFull Time
Lead and coach a retail sales team, meet sales targets, manage customer escalations; personal lines/P&C license preferred; bilingual English/Spanish preferred; prior sales leadership and communication skills required.
3w
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Senior Manager, Software Engineering
Santa Clara or San Francisco or San Jose
$185k-$298k/yr OnsiteFull Time
15+ YOEB.S. or M.S. in CS/Engineering, 15+ years in software and networking with strong network security focus, proven engineering leadership, hands-on C/C++/Go on Unix, experience managing escalations; VPN and cloud/Kubernetes familiarity preferred.
C, C++, Go, Unix, Kubernetes
1mo
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Tasting Room Manager On Duty (MOD)
Livermore, California, United States
OnsitePart Time
Hospitality leadership with floor management, guest service escalation, POS/reservation system experience (Commerce7, TOCK), ability to lift 50 lbs, and willingness to work weekends, evenings, and holidays; previous hospitality leadership preferred.
Commerce7, TOCK, POS
3w
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Assistant Manager, Guest Experience | Santana Row, San Jose
San Jose, California, United States
$27-$37/hr OnsiteFull Time
1+ MgmtMinimum 1 year people management and leadership experience; ability to work variable schedules including weekends and holidays; reliable transportation to store; ability to lift up to 30 lbs; experience managing operations, coaching, and resolving guest escalations.
3w
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Training Manager, Advanced Security Programs
Oakland or San Jose or Santa Rosa or California
$64/hr FieldFull Time
Coordinate and deliver advanced security training (firearms, taser, de-escalation, jiujitsu-based tactics), maintain compliance, pass background/drug screen, possess valid ID/driver's license, complete healthcare competency assessments, and facilitate groups.
Microsoft PowerPoint
2w
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Case Manager- Cerone EIH Hybrid (Mon, Tues, Fri - 9am-5:30pm) (Wed, Thurs - 12-8:30pm) (86668)
San José, California, United States
$32/hr HybridFull Time
2+ YOEBachelor's degree preferred (or 2 years case management experience); case management experience, HMIS documentation, trauma-informed/CTI approaches, crisis de-escalation, community partnership building, strong written/oral communication and organizational skills.
HMIS
1w
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Platform Operations Team Lead - TikTok Safety Product (San Jose)
San Jose, California, United States
$102k-$175k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in the internet industry with 3+ years managing platform operations or technical support teams; experience with content moderation, ticket workflows, escalations, data analysis, and project management; strong communication and leadership.
1d
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Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.
1mo
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Director, Engineering - SPIE (Remote)
San Jose or Boulder or Seattle or United States
$230k-$325k/yr RemoteFull Time
10+ YOE4+ MgmtRequires extensive experience in incident/problem/escalation management, building cross-functional operating models, supervisory experience, and strong knowledge of Splunk and observability tooling.
Splunk
1d
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Senior Director, Lead of Customer Operations
San Jose, California, United States
$210k-$303k/yr OnsiteFull Time
15+ YOE7+ Mgmt15+ years in customer/commercial operations, 7+ years people leadership, semiconductor or FPGA experience, proven process improvement and escalation management, Bachelor\u0002s required (advanced degree preferred).
2mo
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Residential Supervisor
Watsonville, California, United States
$27-$28/hr OnsiteFull Time
3+ YOE1+ MgmtMinimum 1 year supervision/manager experience; 2 years in behavioral health; HS diploma/GED; 21+; pass drugs/background; valid driver’s license; CPR/First Aid; de-escalation skills.
1d
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Behavioral Health Associate
San Martin, California, United States
$24-$26/hr OnsiteFull Time
Work with adolescents (12-17) in experiential therapies, use de-escalation/crisis management, maintain documentation; high school diploma/GED and valid driver\u0002s license required; CPR/First Aid preferred.
1mo
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Target Security Specialist
San Jose, California, United States
$23/hr OnsitePart Time
Must be 18+, high school diploma or equivalent, able to lift up to 40 lbs and climb ladders, flexible schedule including nights/weekends/holidays, strong communication, de-escalation skills, and ability to operate surveillance, scanners and case management systems.
Target's video surveillance system, case management system, handheld scanners, multiple frequency devices
3mo
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Premium Customer Care Supervisor
Draper or San Jose or United States
$58k-$82k/yr HybridFull Time
3+ YOE3+ Mgmt3+ years customer service leadership, 1+ year with strategic accounts. Experience improving contact center metrics; strong coach/people-leader; de-escalation; Excel/Google Sheets; Calabrio; Salesforce.
Microsoft Excel, Google Sheets, Calabrio, Salesforce
1mo
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Lead Relationship Specialist (CA, Oakdale)
Oakdale or Modesto
$23-$29/hr OnsiteFull Time
3+ YOE3+ years related experience in banking/credit union; high school diploma/GED; leadership preferred; willing to obtain/transfer NMLS registration; knowledge of BSA/Patriot Act/OFAC; ability to work independently and handle escalations.
1mo
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ISOC Field Supervisor
Sunnyvale or San Jose or San Francisco or California
$80k-$83k/yr FieldFull Time
2+ YOEMinimum 2 years security experience, valid California Guard Card (BSIS), clean driving record, ability to operate a fleet/personal vehicle, lift up to 25 lbs, stand/walk for prolonged periods, strong communication, leadership, de-escalation, and reporting skills.
radio, mobile apps, GPS platforms, CCTV platforms, access control systems, incident reporting tools, ISOC/GSOC operations, surveillance and monitoring systems
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