10 escalations manager jobs at 7 companies in Shenandoah, IA
1mo
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Senior Advisor, Technical Account Manager
San Antonio or Colorado or Omaha or Washington or Texas or Nebraska
$123k-$169k/yr FieldFull Time
8+ YOEUS citizen with active TS/SCI+CI polygraph, 8+ years' related experience, deep datacenter hardware/networking and VMware knowledge, customer-facing escalation skills, ability to work onsite five days/week.
VMware, Dell PowerEdge
1mo
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Senior Advisor, Technical Account Manager
Omaha or San Antonio or Washington or Colorado or Nebraska or Texas
$111k-$152k/yr FieldFull Time
8+ YOEUS citizen with active TS/SCI+CI polygraph,8+ years technical experience with datacenter servers, networking and storage; VMware expertise; customer-facing escalation skills; ability to work onsite full time for federal customers.
VMware, Dell PowerEdge
1mo
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Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
2+ YOE2+ years experience in customer success, technical support, account management, project management or operations; strong communication, cross-functional coordination, and escalation management; bachelor's degree or equivalent preferred.
Salesforce, Jira, Azure DevOps, Asana
3mo
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District Field Trainer - Great Plains
Kansas City or Omaha or St Louis or Minneapolis or Quad Cities
$127k-$166k/yr OnsiteFull Time
5+ YOEFive+ years in elevator/escalator industry with management/training experience; willingness to travel up to 75% (domestic and occasional international); bachelor’s degree or equivalent experience.
2w
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Sr. Operations Consultant, Business Excellence
Atlanta or La Vista or Oakdale or Scottsdale or St. Petersburg
$85k-$105k/yr HybridFull Time
7+ YOERequires 7+ years of financial services experience, complex escalation resolution, root cause analysis, process improvement, advanced communication, analytical, organizational, and stakeholder management skills.
Lean, Six Sigma
1mo
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Customer Resolution Coordinator
Minneapolis or Lake Forest or Omaha
OnsiteFull Time
2+ YOE2+ years experience in Customer Success/Support or related field; strong communication, cross-functional coordination, escalation management; familiarity with Salesforce, Jira, Azure DevOps or Asana; BA or equivalent.
Salesforce, Jira, Azure DevOps, Asana
5d
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Multi-Office Leader
La Vista, Nebraska, United States
FieldFull Time
3+ YOEBachelor's degree or equivalent experience; 3+ years leading teams in multi-unit retail, service, or operations; coaching, business results, labor management, compliance, data analysis, travel, and client escalation skills.
3w
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Hospitality Center Welcome Desk Associate
Omaha, Nebraska, United States
$16-$18/bi-wk OnsitePart Time
High school diploma or equivalent, experience with Microsoft Office, ability to interact with diverse populations, skills in de-escalation and crisis management, visible relationship with Christ and ability to share the Gospel as opportunities arise.
Microsoft Office
2d
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Part Time Evening & Weekend Supervisor
Council Bluffs, Iowa, United States
OnsitePart Time
Associate's degree, CPR/AED and First Aid certification, customer service experience, conflict de-escalation and problem-solving skills, and ability to support diverse community college students.
5d
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Multi-Office Leader
Omaha, Nebraska, United States
FieldFull Time
3+ YOEBachelor’s degree or equivalent experience; 3+ years leading teams in multi-unit retail, service, or operations environments, with accountability for results, coaching, operations, data analysis, and client escalations.