22 escalations jobs at 13 companies in Rantoul, IL
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Sr. Community & Escalations Specialist, Social Strategy & Media
Irvine or Atlanta or Normal
$80k-$109k/yrOnsiteFull Time
RivianNASDAQ: RIVN: Designs and manufactures electric vehicles and charging networks.
3+ YOE3–5 years managing brand escalations in digital channels, bachelor\u0002s preferred, advanced social listening tool proficiency, strong written communication and conflict-resolution skills, ability to work flexible/on-call hours.
Bruegge and Co: A family-owned furniture retailer serving Central Illinois with a focus on customer service and community.
Strong verbal communication, organization, problem-solving, de-escalation, scheduling/coordination skills; customer service or logistics experience helpful but not required.
Urbana School District 116: Operates public primary and secondary schools in Urbana.
Assist special education teacher with individualized instruction, behavior plans, lifting and hygiene support, data recording, and TCI de-escalation; paraprofessional license or equivalent required.
Specialized Education Services, Inc.: Provides specialized K-12 education and behavioral health services.
Bachelor's degree required; must implement evidence-based instructional models and PBIS, manage behavior including de-escalation and crisis response, maintain IEPs/BIPs, and supervise student progress.
The Home DepotNYSE: HD: Operates retail stores selling home improvement and construction products.
Providing fast, friendly, and accurate customer service; processing checkout, return, and POS transactions; monitoring self-checkout; following loss-prevention policies; product knowledge and basic customer issue escalation.
DSI Systems: Provider of retail sales enablement and business support services.
Strong customer service and communication, ability to handle escalations, multitasking across systems, detail-oriented problem solving, flexible availability including evenings/weekends/holidays, comfort in high-volume retail environments.
Advanced Medical Transport: Provides emergency ambulance and medical transportation services.
High school diploma/GED, valid Illinois driver’s license, ability to lift up to 25 lbs, completion of AMT Management of Aggressive Behavior training, capable of supervising patients and using de-escalation techniques.
Banyan Treatment Centers: Providing comprehensive addiction and mental health treatment services.
High school diploma required; strong communication, boundary-setting, and teamwork skills. Comfortable de-escalation and supporting clients in treatment. Preferred: bachelor's in social work, 1+ year behavioral health experience, addiction-related certifications.
Asset Protection Detective, Market Place - Full Time
Champaign, Illinois, United States
$17-$25/hrOnsiteFull Time
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
High school diploma or equivalent; flexible availability including days, evenings, weekends and holidays; surveillance, de-escalation, and investigative skills; ability to lift up to 30 lbs and liaise with law enforcement; obtain required local licenses.
Champaign Unit 4 School District: Providing public K-12 educational services in Champaign, Illinois.
3+ YOEAssociate's degree or Illinois paraprofessional license, 3 years security/law enforcement experience, valid driver's license, TCI/CPI, CPR and First Aid within 90 days, experience with students, strong communication and de-escalation skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Google Suite
Universal Health ServicesNYSE: UHS: Operates acute care hospitals and behavioral health facilities.
Supervise ACE and Time Out rooms, manage and de-escalate student behavior, document incidents and behavior plans, maintain CPR/TCI/OSHA training; bachelor\u0002s preferred; must be at least 21; experience with behaviorally disordered youth preferred.
DCC PropaneLondon Stock Exchange: DCC: Distributes propane and fuel for residential and commercial use.
Provide exceptional phone and in-person customer service, resolve or escalate inquiries, process transactions and payments, maintain customer records, strong data entry and MS Office skills, high school diploma/GED required; 3 years office experience preferred.