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14,659 experience manager jobs at 3,012 companies in Charlotte, NC

2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
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4d
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Manager, Digital Consumer Experience
Charlotte, North Carolina, United States
OnsiteFull Time
Krispy Kreme
Krispy KremeNASDAQ: DNUT: Produces and sells fresh glazed doughnuts and coffee.
5+ YOEBachelor's degree in a relevant field and 5–8 years in digital marketing, ecommerce, digital product management, or customer experience, with web, mobile, analytics, and cross-functional leadership experience.
Adobe Analytics, Google Analytics, Content Management Systems, A/B testing, CRM
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1mo
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CUSTOMER EXPERIENCE MANAGER
Mooresville, North Carolina, United States
$60k-$86k/yr OnsiteFull Time
Town of Mooresville
Town of Mooresville: Provides municipal services and local governance for Mooresville residents.
5+ YOE5+ MgmtBachelor's degree (or equivalent), 5+ years progressive experience in customer experience/service management or related field, supervisory and project management experience, CRM and performance measurement experience, strong communication and strategic planning skills.
customer relationship management (CRM)
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3w
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Brand Experience Manager
Matthews, North Carolina, United States
OnsiteFull Time
The Whitaker Group
The Whitaker Group: Lifestyle group operating luxury streetwear and sneaker boutiques.
3+ YOE3+ years experiential marketing or event production experience; strong communication, strategic thinking, budget management, and cross-functional collaboration; proficient with project management and creative tools.
ClickUp, Asana, Trello, Monday, ChatGPT, Jasper, Midjourney, Microsoft Office, Google Workspace, Adobe Creative Suite
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1mo
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Workplace Experience Manager
Charlotte, North Carolina, United States
OnsiteFull Time
CBRE
CBRENYSE: CBRE: Provides global commercial real estate services and investment management.
3+ YOE3+ MgmtBachelor's preferred with 3-5 years relevant experience; experience in staffing, training, performance management; strong leadership and organizational skills; in-depth Microsoft Office knowledge.
Microsoft Word, Microsoft Excel, Microsoft Outlook
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3w
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Customer Experience Manager
Charlotte, North Carolina, United States
$50k-$60k/yr OnsiteFull Time
Green Group Companies
Green Group Companies: An outdoor services developing creative, innovative, and profitable lawn and landscaping services across North America.
5+ YOE1+ Mgmt5 years customer service/retention/account management experience, 1 year lead experience, bachelor's preferred (or equivalent), CRM and Microsoft Office/Google Suite proficiency, strong communication and leadership.
Microsoft Office Suite, Google Suite, CRM systems
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3w
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Customer Experience Manager - ExperiGreen
Charlotte, North Carolina, United States
OnsiteFull Time
Turf Masters Brands
Turf Masters Brands: Provides professional lawn, tree, and shrub care services.
5+ YOE1+ Mgmt5+ years in customer service/retention or account management, 1+ year lead experience, bachelor's preferred, CRM and Microsoft Office/Google Suite proficiency, strong leadership, analytics, and communication skills; lawn care experience preferred.
CRM systems, Microsoft Office Suite, Google Suite
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1w
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Senior Customer Experience Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
Q2
Q2NYSE: QTWO: Develops digital banking and lending platforms for financial institutions.
8+ YOERequires 8+ years in relationship management or client service, banking or banking software experience, complex client relationship skills, English fluency, and U.S. work authorization; travel required as needed.
Request for Quote (RFQ), Salesforce
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1mo
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Customer Experience Account Manager
Mooresville, North Carolina, United States
$85k/yr OnsiteFull Time
Ingersoll Rand
Ingersoll RandNYSE: IR: Designs and manufactures mission-critical industrial flow and compression equipment.
5+ YOE5+ years in account management/customer service; high school or GED required; ERP (SAP) experience preferred; strong communication, problem-solving, and cross-functional collaboration skills.
SAP
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4d
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Member Experience Manager: Lake Norman YMCA
Cornelius, North Carolina, United States
$40k-$45k/yr OnsiteFull Time
YMCA of Greater Charlotte
YMCA of Greater Charlotte: Provides community health, fitness, and youth development programs.
3+ YOE3+ MgmtRequires 3–5 years of supervisory or program management experience, customer service leadership, budget and staff management, and strong communication, planning, problem-solving, and decision-making skills.
Salesforce, TREC
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2d
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AVP, Client Experience Manager - IAN
Fort Mill or Charlotte or New York or Boston or Tempe
$98k-$163k/yr OnsiteFull Time
LPL Financial
LPL FinancialNASDAQ: LPLA: Provides independent financial advisory and wealth management services.
5+ YOE3+ MgmtSeries 7 required within 90 days; 5+ years in finance, service, operations, or compliance; 3+ years of leadership experience; broker-dealer or custodian experience preferred.
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1mo
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Guest Experience Assistant General Manager
Concord or Graham
$25-$30/hr OnsiteFull Time
Dash In
Dash In: Operates a chain of convenience stores and gas stations.
3+ YOE2+ MgmtHigh school diploma or GED; 3+ years operations/customer service/retail experience and 2+ years leadership; ability to work varied schedule including nights and overnights; background check and drug screen required.
POS
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Guest Experience Assistant General Manager
Concord, North Carolina, United States
$25-$30/hr OnsiteFull Time
The Wills Group
The Wills Group: Operates a network of convenience stores and fueling stations.
3+ YOE2+ MgmtHigh school diploma or GED (or ability to complete), 3+ years operations/customer service/retail experience, 2+ years leadership, authorized to work in the U.S., background check and drug screen, preferred ServSafe and POS familiarity.
POS
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2mo
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Experience Lead
New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia or Charlotte
$23/hr OnsiteFull Time
Sloomoo Institute
Sloomoo Institute: Operates interactive sensory museums centered on slime and creative play.
Operational management experience in guest-facing operations, strong communication, time management, and problem-solving; knowledge of Microsoft Office, Google Suite, and Slack; minimum age 18.
Microsoft Office, Google Suite, Slack
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2w
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
Lincoln Financial
Lincoln FinancialNew York Stock Exchange: LNC: Provides life insurance, annuities, and retirement planning services.
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
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5d
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Technology Program Manager - Developer Experience
Charlotte or Chicago
$98k-$116k/yr HybridFull Time
U.S. Bank
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
5+ YOERequires 5+ years of technology program management experience, SAFe Agile and Scrum expertise, Jira proficiency, and experience leading governance, planning, risks, dependencies, and executive communications.
Jira, SAFe, Scrum
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1mo
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Lead Product Manager - Lowes.com Customer Experience
Charlotte, North Carolina, United States
HybridFull Time
Lowe's
Lowe'sNYSE: LOW: Operates a chain of retail home improvement and hardware stores.
7+ YOE7+ years experience across product/project/program roles, 5+ years in product/experience management, bachelor’s degree (or equivalent experience), experience in agile environments, strong cross-functional collaboration, data-driven decision making, and product backlog/roadmap ownership.
Adobe Analytics
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1d
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Director Culinary Experience
Huntersville, North Carolina, United States
$70k/yr OnsiteFull Time
Cogir Senior Living
Cogir Senior Living: Provides residential senior living, assisted living, and memory care.
5+ YOE3+ MgmtHigh school diploma or equivalent, Serve Safe Manager certification, 5+ years food preparation experience, and 3+ years progressive Executive Chef management experience. Requires budgeting, menu development, team-building, and communication skills.
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3w
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Customer Experience Coordinator
Charlotte, North Carolina, United States
$14-$15/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtProvide excellent customer service, lead front-of-store associates, train and coach staff, manage POS/register coverage, flexible schedule including nights/weekends; 1 year retail and 6 months leadership experience.
POS
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1w
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Sr. Manager, Customer Experience Insights & Excellence
Charlotte or South Carolina or San Francisco or Los Angeles or New York City
$150k-$181k/yr OnsiteFull Time
Scout Motors
Scout Motors: Designs and manufactures all-electric rugged SUVs and trucks.
10+ YOE2+ MgmtRequires 10+ years in customer experience, support, or contact center quality, 2+ years of leadership and vendor experience, analytical and stakeholder skills, a bachelor's degree or equivalent, and a driver's license.
Voice of the Customer (VoC), NPS, CSAT, BPO
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