2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
1w
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Customer Experience Manager
Hebron, Kentucky, United States
OnsiteFull Time
Experience in customer experience or account management, strong communication, analytical skills, ability to manage complex service solutions, experience with financial processes and SLAs.
OMS, WMS, CRM
2w
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
4d
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Operations Experience Manager
Hamilton, Ohio, United States
$52k-$60k/yr OnsiteFull Time
2+ YOE1+ Mgmt18+ and legally permitted to work in the U.S., flexible schedule including nights/weekends/overtime, 2+ years related experience with 1+ year leadership, high school diploma/GED preferred.
1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
1w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
1w
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Guest Experience Manager
Mariemont, Ohio, United States
$40k-$50k/yr OnsiteFull Time
2+ YOE2+ years hospitality/guest services experience with supervisory background; strong customer service, conflict resolution, ability to lift 40 lbs, work evenings/weekends/holidays, organizational skills.
POS
4d
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PATIENT EXPERIENCE MANAGER
Cincinnati, Ohio, United States
OnsiteFull Time
2+ YOEHS diploma/GED required (BA preferred),2+ years service/in‑servicing experience preferred,customer service and coaching skills,proficiency with Microsoft Office,ability to coordinate patient satisfaction initiatives.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
1mo
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Digital Growth & Experience Manager
Cincinnati or Ohio or Kentucky
OnsiteFull Time
3+ YOEBachelor's in marketing or related field, 3+ years experience; experience with website optimization, analytics, UX, SEO, paid media, marketing automation/CRM; leadership and strong analytical, writing, and project management skills.
Google Analytics, Google Tag Manager, Data Studio, SEMrush, Kentico, Google Ads, Meta, Asana, Adobe Creative Cloud
1w
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Manager of Team Member Experience
Cincinnati, Ohio, United States
OnsiteFull Time
Restaurant management or trainer experience, 21+ years old, passion for hospitality, ability to lift 50 lbs and stand long shifts, strong communication and multitasking skills, flexible to work weekends and holidays.
Paylocity
3w
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Business Experience Plan Expert
Pittsburgh or Miamisburg
$112k-$208k/yr OnsiteFull Time
8+ YOEBachelor's degree, typically 8+ years industry experience, strong strategic planning, business case development, communication, and leadership skills; experience with program/portfolio management and cross-functional collaboration.
5d
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Assistant Manager, Member Experience Training
Beavercreek, Ohio, United States
$80k-$92k/yr HybridFull Time
5+ YOE2+ MgmtLead and coach training specialists, design and deliver Flight Path training, conduct needs analysis, partner with leaders, and travel to observe and reinforce frontline application.
SharePoint, Microsoft Teams
1mo
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Patient Experience Regional Coach
Montgomery, Ohio, United States
OnsiteFull Time
Bachelor's degree required; experience in healthcare coaching, design, and project delivery preferred; advanced coaching, problem solving, analytical, and communication skills; ability to develop and implement patient experience interventions.
CAHPS
1d
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Client Experience Specialist
Covington, Kentucky, United States
$14/hr OnsiteFull Time
High school diploma/GED required; customer support or receptionist experience preferred; strong communication, multitasking, and time-management skills; maintain confidentiality and EHR per regulations.
2w
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Customer Experience Representative
Wilder, Kentucky, United States
$17-$20/hr OnsiteFull Time
Convert incoming customer calls to booked service appointments, follow call script, complete training, maintain accurate customer database, and communicate with dispatch and managers.
2w
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Office Experience Coordinator
Cincinnati, Ohio, United States
OnsiteFull Time
3+ YOEHigh school diploma required (Associate's preferred). 3+ years administrative/office management or hospitality experience. Strong customer service, communication, organization, and Microsoft Office skills.
Microsoft Office
2mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
1w
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Customer Experience Lead - Full Time
Cincinnati, Ohio, United States
$15/hr OnsitePart Time
1+ YOELead front-end operations, coach associates, deliver excellent customer service, manage transactions and merchandising; flexible to work nights, weekends, and holidays.
2w
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Account Manager (experience required)
Cincinnati, Ohio, United States
OnsiteFull Time
2+ YOE2+ years freight brokerage/3PL/transportation account management experience; strong communication, negotiation, and problem-solving skills.
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