2mo
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
4w
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Experience Manager
Dublin or Columbus
OnsiteFull Time
2+ YOEBachelor's degree required (retail, hospitality, or related), 2-5 years industry experience, strong written and customer service skills, ability to manage office operations, ensure confidentiality, and support/coach experience team members.
PatientNow, Microsoft Excel
1d
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Vice President, Affluent Customer Experience Manager
New York or Columbus or Delaware or Plano or Chicago
$124k-$195k/yr OnsiteFull Time
6+ YOE6+ years in financial services product/process/customer experience or project management; strong project management, stakeholder influence, analytics, and communication skills; bachelor\u0002s or equivalent.
2w
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Customer Experience Manager
Canal Winchester, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends.
2w
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Customer Experience Manager
Westerville, Ohio, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years customer service leadership or property/hospitality management; high school diploma or GED; strong communication, interpersonal, time-management skills; proficiency with Onesite or Yardi and Microsoft Office.
Onesite, Yardi, Microsoft Office
1w
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Senior Manager, Patient Experience
Columbus, Ohio, United States
$85k-$105k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent;5+ years leading call center or patient experience operations with 2+ years managing managers;knowledge of patient experience metrics and HIPAA;strong people leadership and data-driven problem solving.
1w
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Experience Design Manager Sr
Pittsburgh or Raleigh or Orlando or Cleveland or Columbus
$123k-$252k/yr OnsiteFull Time
8+ YOE5+ MgmtLead and develop design teams, apply systems thinking and process/workflow design for enterprise platforms, establish design systems, leverage research and data, and influence cross-functional stakeholders. Typically 8+ years experience with 5+ years management.
Figma, JavaScript
1w
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Senior Manager Customer Experience (On-Site)
Groveport, Ohio, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years CX experience with 3+ years managing teams, DTC/e-commerce background (beauty preferred), experience implementing AI/chatbot automation, familiarity with Shopify and enterprise ticketing/ERP; bachelor's/MBA preferred.
Shopify, Gladly, Gorgias, Zendesk, NetSuite
1w
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Product Manager, Applications & Experience
Columbus, Ohio, United States
OnsiteFull Time
5+ YOE5+ years product management in software including 2+ years owning technical/platform products in Agile/Scrum; 2+ years in industrial/manufacturing software; experience shipping operator-facing applications; strong discovery and cross-functional leadership skills.
Agile, Scrum
2w
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Assistant Manager - Service Experience - Easton Market Rack
Columbus, Ohio, United States
$17-$24/hr OnsiteFull Time
Retail management experience with strong coaching, communication, organization, and ability to drive results; proficiency with Microsoft Windows, iOS, and Android; high school diploma preferred.
Microsoft Windows, iOS, Android
1mo
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Manager of Web Experience & Operations
United States or Phoenix or San Antonio or Columbus or Charlotte or Chicago or Denver or San Diego or Houston or Los Angeles or Seattle or Washington or Boston or San Francisco or New York City or San Jose
$98k-$139k/yr RemoteFull Time
5+ YOE5+ years managing production marketing websites with strong WordPress, technical SEO, HTML/CSS/JavaScript, analytics (GA4, Search Console), CMS publishing, project management, A/B testing, and experience using AI/LLM tools.
WordPress, HTML, CSS, JavaScript, GA4, Google Search Console, Asana, AI, LLM-based tools
2w
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Manager of Financial Center Experience and Enablement
Columbus, Ohio, United States
OnsiteFull Time
5+ YOE3+ Mgmt5+ years retail banking or financial center leadership, 3+ years leading teams, strong coaching and change management, data-driven decision making, Bachelor's in business/finance preferred, proficient with Microsoft Office.
Microsoft Office
1mo
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Experience Team
Columbus, Ohio, United States
$14-$20/hr OnsitePart Time
Friendly, enthusiastic candidate with excellent communication and guest-service skills; able to check IDs, manage waitlists, process transactions, assist at events, resolve game issues, and maintain cleanliness.
21h
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Client Experience Lead
Columbus, Ohio, United States
$70k-$120k/yr OnsiteFull Time
Experience leading client experience or similar teams; delivering high-touch service, managing staff, planning client events, improving client processes; comfortable in high-accountability startup environment.
1mo
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Chief Experience Officer
Richwood, Ohio, United States
OnsiteFull Time
8+ YOE3+ MgmtSenior leader to design and lead customer and team member experience; requires 8 years banking experience, 3 years management, bachelor's or equivalent, cross-functional leadership, metrics-driven, strong communication.
NPS
3w
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SVP of Resident Experience
Columbus, Ohio, United States
OnsitePart Time
Organized, polished, detail-oriented leader to drive prospect engagement, resident onboarding, team supervision, and curated hospitality-driven resident experiences.
2mo
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PT Client Experience Host
Westerville, Ohio, United States
$11/hr OnsitePart Time
Outgoing, organized part-time host who can greet clients, run check-ins, manage communications, and convert interest to sales; must have reliable transportation and be eligible to work in the U.S.
1mo
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Online Customer Experience Representative
Columbus or United States
RemoteFull Time
Entry-level remote role conducting virtual benefit reviews via Zoom, contacting clients, guiding enrollment, completing reports; requires strong communication, basic computer skills, self-motivation, and time management.
Zoom
1w
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Guest Experience Shift Lead
Columbus, Ohio, United States
$16/hr OnsiteFull Time
0.5+ YOEHigh school diploma/GED, 6+ months guest-service experience, leadership/train-the-trainer experience, strong communication, ability to work flexible hours and coach team members.
1mo
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Membership Experience Director - Reynoldsburg YMCA
Reynoldsburg, Ohio, United States
$44k-$53k/yr OnsiteFull Time
5+ YOEBachelor's degree (four-year) preferred/required, 5+ years YMCA professional experience or equivalent, supervisory experience, ability to lead membership sales and retention, budget management, community relations, and obtain YMCA and safety certifications.
Kronos
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