10,816 experience manager jobs at 2,442 companies in Kent, OH
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
2w
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Client Experience Manager
Kent or Memphis or Austin or Parsippany-Troy Hills or Marietta or Houston or McKinney or United States
$85k-$100k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years managing customer relations, operations and procurement; high school diploma required; valid driver’s license; pass drug screen and background check; ability to read contracts and technical documents; strong verbal and written English.
1mo
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Business Experience & Plan Manager
Pittsburgh or Strongsville or Birmingham or Dallas
$100k-$201k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years industry experience with 3+ years management; strategic planning, reporting, analytics, stakeholder facilitation, and strong communication skills.
1w
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Pro Experience Manager
Niles, Ohio, United States
OnsiteFull Time
2+ YOE1+ MgmtRequires 2+ years related experience, including 1+ year of leadership, people management, and retail operations experience; high school diploma/GED knowledge, flexible scheduling, and U.S. work authorization.
Manager on Duty (MOD), Standard Operating Procedures (SOPs), Knowledge Depot (KD), hdPhone, Personal Protective Equipment (PPE)
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
6d
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Retail Experience Manager - Canton
North Canton, Ohio, United States
$55k-$87k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing and reviewing operational expenses and revenue. Retail experience preferred.
1mo
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Customer Experience Manager
Richfield or West Des Moines or Chicago or Birmingham
$152k-$193k/yr RemoteFull Time
12+ YOEBachelor's or equivalent, 12+ years customer-facing IT experience, experience driving software adoption, engaging executives and technical leaders, and leading cross-functional teams.
3w
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Customer Experience Manager
Dover, Ohio, United States
$36k-$46k/yr OnsiteFull Time
2+ YOE2 years retail banking experience; ability to lead and develop branch staff, strong written and verbal communication, ability to process consumer loans, and lift ~40 lbs.
2w
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Martech – Adobe Experience Manager (AEM) Sites and Assets - Manager
New York City or Los Angeles or Washington or Cleveland or Dallas or San Francisco or San Jose or Philadelphia or Portland or Houston
$99k-$232k/yr OnsiteFull Time
4+ YOEBachelor's degree and 4+ years experience. Expertise with Adobe Experience Manager, ITSM, Agile, project delivery, client collaboration, and travel up to 40%.
Adobe Experience Manager (AEM), IT Service Management (ITSM), Agile
2w
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Oberlin - Guest Experience Manager
Oberlin, Ohio, United States
HybridFull Time
Supervise and coach front desk staff, manage guest arrival/stay/departure, handle guest recovery, maintain front office operations, and meet security and audit standards.
1mo
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Employee Experience Specialist
Akron, Ohio, United States
OnsiteFull Time
3+ YOE3+ years project management experience; HR or business degree preferred; experience with employee experience, inclusion, analytics, executive presentations, and stakeholder management.
1w
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Customer Experience Representative
Bedford Heights, Ohio, United States
$22-$24/hr OnsiteFull Time
Bachelor's degree or equivalent experience, strong communication and customer service skills, proficiency with ERP/CRM/order management systems, detail-oriented.
ERP, CRM, order management systems
6d
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Scheduling & Customer Experience Coordinator
Solon, Ohio, United States
$55k-$60k/yr OnsiteFull Time
1+ YOEStrong communication, organization, judgment, and multitasking skills; scheduling or project coordination experience preferred. Moraware or countertop scheduling experience is helpful, but training is available.
Moraware
1w
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Customer Experience Lead - Full Time
Mentor, Ohio, United States
$15/hr OnsiteFull Time
Customer-service focus with retail experience preferred; ability to lead and coach associates, manage front-end operations, and work nights/weekends/holidays.
3w
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Customer Experience Supervisor
Brecksville or Wickliffe
HybridFull Time
2+ YOEBachelor's degree, 2+ years supply chain/commercial/customer service experience, leadership experience, proficiency with Microsoft Office and SAP, strong analytical and communication skills.
Microsoft Office, SAP
2w
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Customer Experience Representative - ICS
Akron, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience (or bachelor's degree). Must manage customer orders, schedule pickups/deliveries, communicate status, and resolve issues.
2w
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Customer Experience Representative - ICS
Akron, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma/GED with 1–2 years customer service or sales experience or a bachelor’s degree; strong communication, multitasking, and customer-centric mindset; ability to manage priorities and maintain composure.
6d
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Senior Hospitality Experience Associate
Detroit or Cleveland
OnsiteFull Time
3+ YOERequires 3–5 years in hospitality operations, tenant relations, account or project management, plus relationship management, project coordination, data analysis, reporting, and recommendation development.
1w
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Clinic Sales & Experience Manager
Cleveland or Parma
$75k-$95k/yr OnsiteFull Time
2+ YOE2+ years consultative sales experience, proven sales leadership, ability to manage 2–5 employees, consultative selling and closing skills, high school diploma required (BA preferred), comfortable with computer systems.
1w
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Customer Experience Banker - Brunswick, OH
Brunswick, Ohio, United States
OnsiteFull Time
1+ YOEHigh school diploma or GED and minimum 1 year customer service experience; cash handling, comfort with digital banking, sales and relationship management skills.
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