12,090 experience manager jobs at 2,412 companies in Lancaster, OH
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
1mo
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Customer Experience Manager
Canal Winchester, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, minimum 2 years management experience, strong communication, multitasking, ability to lift up to 25 lbs, flexible schedule including nights and weekends.
1mo
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Customer Experience Manager
Westerville, Ohio, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years customer service leadership or property/hospitality management; high school diploma or GED; strong communication, interpersonal, time-management skills; proficiency with Onesite or Yardi and Microsoft Office.
Onesite, Yardi, Microsoft Office
5d
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Branch and Small Business Banking Capability Experience Manager
Englewood or Minneapolis or Columbus or Concord
$139k-$164k/yr HybridFull Time
10+ YOEMaster's degree or equivalent experience, 10+ years in project management, 2+ years of managerial experience, and expertise in banking operations, technology strategy, roadmaps, analytics, fraud prevention, and cross-functional leadership.
Artificial intelligence, automation, machine learning, digital assistant technologies
2d
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Customer Experience Manager
Nelsonville, Ohio, United States
$36k-$46k/yr OnsiteFull Time
2+ YOERequires 2 years of retail banking experience, strong written and verbal communication, branch leadership ability, physical capacity to stand, walk, and lift approximately 40 pounds, and an associate degree or equivalent experience.
1mo
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Senior Manager, Patient Experience
Columbus, Ohio, United States
$85k-$105k/yr HybridFull Time
5+ YOE2+ MgmtBachelor's degree or equivalent;5+ years leading call center or patient experience operations with 2+ years managing managers;knowledge of patient experience metrics and HIPAA;strong people leadership and data-driven problem solving.
2w
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Retail Experience Manager
Lewis Center, Ohio, United States
$47k-$52k/yr OnsiteFull Time
2+ YOERequires 2–3 years of customer-facing retail sales experience, leadership, coaching, staff development, communication, organization, and availability for flexible days, evenings, weekends, and holidays.
1mo
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Experience Researcher Senior Associate
Columbus or New York or Brooklyn
$109k-$155k/yr OnsiteFull Time
3+ YOE3+ years experience in generative and evaluative UX research using quantitative and qualitative methods including surveys, interviews and ethnography; strong analysis and communication skills.
1w
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Annuity Experience Consultant
Columbus, Ohio, United States
$108k-$162k/yr HybridFull Time
8+ YOEPreferred undergraduate degree in finance, economics, marketing, or related field; eight years of relevant experience; strategic decision-making, analytics, communication, collaboration, and project leadership skills.
1mo
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Product Manager, Applications & Experience
Columbus, Ohio, United States
OnsiteFull Time
5+ YOE5+ years product management in software including 2+ years owning technical/platform products in Agile/Scrum; 2+ years in industrial/manufacturing software; experience shipping operator-facing applications; strong discovery and cross-functional leadership skills.
Agile, Scrum
3w
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Client Experience Operations Manager
United States or Chicago or Austin or Tampa or Philadelphia or Salt Lake City or Providence or Atlanta or Raleigh or Nashville or Columbus or Phoenix
RemoteFull Time
Salesforce Service Cloud administration and certification, Zoom Contact Center or similar CCaaS experience, service data model knowledge, AI service applications, integrations, documentation, and cross-functional collaboration skills.
Salesforce Service Cloud, Zoom Contact Center, AI, CRM, CCaaS
2w
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Senior Product Manager, Borrower Experience
Columbus or Austin
HybridFull Time
5+ YOERequires 5+ years of product management experience, end-to-end delivery of complex consumer-facing or data-driven products, analytical and communication skills, and fintech, mortgage, or real estate experience.
1w
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Senior Manager, Marketing & Customer Experience
Columbus, Ohio, United States
$145k-$165k/yr OnsiteFull Time
7+ YOEBachelor's degree in a related field or equivalent experience, 7+ years in marketing or related work, complex campaign leadership, agency management, team development, cross-functional leadership, and strong communication skills.
1w
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Customer Experience & Contact Systems Manager
Newark, Ohio, United States
HybridFull Time
2+ YOEHigh school diploma or equivalent; bachelor's degree in computer science, business administration, or related field preferred or equivalent experience; 2+ years of IT experience with CRM processes or solutions.
CRM, Customer 360
3w
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Client Experience Lead
Columbus, Ohio, United States
$70k-$120k/yr OnsiteFull Time
Experience leading client experience or similar teams; delivering high-touch service, managing staff, planning client events, improving client processes; comfortable in high-accountability startup environment.
10h
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Director, People Experience
United States or Columbus or Austin or North America or New York City or Quebec City or Canada or San Francisco
$191k-$265k/yr RemoteFull Time
10+ YOE10+ years in employee experience, internal communications, enterprise program management, HR programs, organizational change, or related fields; proven enterprise program ownership, strategic thinking, communication, influence, and data skills.
Pulse, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP)
4d
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Lead Product Manager - Home Lending Digital Customer Experience
San Antonio or Phoenix or Columbus or Charlotte or Wilmington or Des Moines or Irving or Dallas or Minneapolis or Tempe
$119k-$206k/yr HybridFull Time
5+ YOERequires 5+ years in product management, product development, digital experience delivery, or strategic planning, with expertise in digital products, discovery, analytics, agile delivery, and matrixed stakeholder leadership.
Adobe CJA, Glassbox, Jira, GenAI
2w
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Client Experience Director
Omaha or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Las Vegas or Reno or Lawrenceville or Newark or Albuquerque or New York City or White Plains or Charlotte or Raleigh or Cincinnati or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Houston or San Antonio or Vienna or Bellevue or Gillette or Seattle or San Diego or Lexington or Portland or Charleston or Des Moines or Spokane or Columbia or Nashville or Arlington or Baltimore or Mobile or Richmond or Tucson or Winston-Salem or Miami or Indianapolis or Pompton Lakes or Detroit or Fargo or Santa Fe or Oklahoma City or Norfolk or Madison or Little Rock or Charleston or Doral or Milwaukee or Overland Park
OnsiteFull Time
15+ YOE15+ years in A/E/C required, with strategic program leadership, executive communication, cross-functional influence, client relationship management, and qualitative and quantitative data analysis. Bachelor's degree strongly preferred.
Client Feedback System, CRM systems, dashboards, analytics
2mo
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PT Client Experience Host
Westerville, Ohio, United States
$11/hr OnsitePart Time
Outgoing, organized part-time host who can greet clients, run check-ins, manage communications, and convert interest to sales; must have reliable transportation and be eligible to work in the U.S.
2d
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User Experience Director
Boston or Seattle or Portsmouth or Plano or Indianapolis or Columbus or United States or California or Los Angeles or Philadelphia or San Francisco
$120k-$225k/yr HybridFull Time
10+ YOEBachelor’s or master’s degree in a technical or business discipline, 10+ years of UX/design experience, multidisciplinary team leadership, UX discipline mastery, framework experience, communication skills, and AI design experience.
Agile, Design Thinking, Lean UX, AI
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