11,069 experience manager jobs at 2,564 companies in Oxford, OH
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Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
Stord: Cloud-based logistics platform for omnichannel fulfillment and warehousing
Experience in customer experience or account management, strong communication, analytical skills, ability to manage complex service solutions, experience with financial processes and SLAs.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrHybridFull Time
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yrHybridFull Time
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrRemoteFull Time
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
2+ YOEHS diploma/GED required (BA preferred),2+ years service/in‑servicing experience preferred,customer service and coaching skills,proficiency with Microsoft Office,ability to coordinate patient satisfaction initiatives.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
2+ YOEHigh school diploma or GED, two years of related experience preferred, team leadership, coaching, problem-solving, analytical and communication skills, Microsoft Office and workforce management knowledge, and NMLS required.
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
8+ YOEBachelor's degree, typically 8+ years industry experience, strong strategic planning, business case development, communication, and leadership skills; experience with program/portfolio management and cross-functional collaboration.
TriHealth: Provides comprehensive hospital, clinical, and emergency medical services.
Bachelor's degree required; experience in healthcare coaching, design, and project delivery preferred; advanced coaching, problem solving, analytical, and communication skills; ability to develop and implement patient experience interventions.
NorthKey Community Care: A community provider delivering mental health, substance use, and developmental disabilities services to the Northern Kentucky region.
High school diploma/GED required; customer support or receptionist experience preferred; strong communication, multitasking, and time-management skills; maintain confidentiality and EHR per regulations.
Jolly Enterprises: Provides residential plumbing, HVAC, and disaster restoration services.
Convert incoming customer calls to booked service appointments, follow call script, complete training, maintain accurate customer database, and communicate with dispatch and managers.
Schaefer: Structural engineering services for buildings and infrastructure systems.
3+ YOEHigh school diploma required (Associate's preferred). 3+ years administrative/office management or hospitality experience. Strong customer service, communication, organization, and Microsoft Office skills.
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OnsiteFull Time
HDR: Global provider of engineering, architecture, environmental and construction services.
15+ YOE15+ years in A/E/C required, with strategic program leadership, executive communication, cross-functional influence, client relationship management, and qualitative and quantitative data analysis. Bachelor's degree strongly preferred.
Veritiv: Distributes packaging, facility, and print products and solutions.
3+ YOE3-5 years related experience, bachelor's degree preferred, strong customer service and communication skills, proficiency with Salesforce and Microsoft Office, ability to manage multiple projects and prioritize.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.