6,050 experience manager jobs at 1,731 companies in Richmond, IN

4w
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
LexisNexis
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
2w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
LexisNexis
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
RELX
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Macy's
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
3d
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Assistant Manager, Member Experience
Beavercreek, Ohio, United States
$70k-$78k/yr OnsiteFull Time
Wright-Patt Credit Union
Wright-Patt Credit Union: Member-owned financial cooperative providing banking and lending services.
2+ YOEHigh school diploma or GED, two years of related experience preferred, team leadership, coaching, problem-solving, analytical and communication skills, Microsoft Office and workforce management knowledge, and NMLS required.
Microsoft Office, Workforce Management
5d
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SYSTEM PATIENT EXPERIENCE MANAGER
Dayton, Ohio, United States
OnsiteFull Time
Compass Group
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires high school diploma/GED or equivalent, 3-4 years in service-oriented operations, 2-3 years of customer service training, coaching skills, office software proficiency, leadership, and budgetary skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
1mo
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Business Experience Plan Expert
Pittsburgh or Miamisburg
$112k-$208k/yr OnsiteFull Time
PNC Financial Services
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
8+ YOEBachelor's degree, typically 8+ years industry experience, strong strategic planning, business case development, communication, and leadership skills; experience with program/portfolio management and cross-functional collaboration.
2mo
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Patient Experience Regional Coach
Montgomery, Ohio, United States
OnsiteFull Time
TriHealth
TriHealth: Provides comprehensive hospital, clinical, and emergency medical services.
Bachelor's degree required; experience in healthcare coaching, design, and project delivery preferred; advanced coaching, problem solving, analytical, and communication skills; ability to develop and implement patient experience interventions.
CAHPS
1w
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Customer Experience Coordinator
South Lebanon, Ohio, United States
$15-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOERequires flexible availability including nights and weekends, strong communication and organization, multitasking, merchandising knowledge, ability to train others, 1 year retail experience, and 6 months leadership experience.
POS
1w
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Print Customer Experience Professional
Fairfield or Belleville
HybridFull Time
Veritiv
Veritiv: Distributes packaging, facility, and print products and solutions.
3+ YOE3-5 years related experience, bachelor's degree preferred, strong customer service and communication skills, proficiency with Salesforce and Microsoft Office, ability to manage multiple projects and prioritize.
Salesforce.com, Microsoft Office Suite
1w
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Customer Experience Lead - Full Time
Dayton, Ohio, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.
2d
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General Manager - Automotive Experience Preferred
Lawrenceburg, Indiana, United States
$80k-$145k/yr OnsiteFull Time
Tire Discounters
Tire Discounters: Retailer of tires and provider of automotive maintenance services
2+ MgmtAssociate's degree or equivalent experience, 2+ years of management experience, retail sales experience, communication skills, in-state driver's license, Saturday availability, and U.S. work authorization.
timecards
1mo
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Customer Experience Coordinator - West Chester, OH
West Chester, Ohio, United States
OnsiteFull Time
Veterinary Emergency Group
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software knowledge, strong communication, multitasking, emotional intelligence, and availability for nights/weekends/holidays.
practice management software
1w
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Lead Customer Experience Representative
Monroe, Ohio, United States
OnsiteFull Time
Firelands Scientific
Firelands Scientific: Cultivates, processes, and retails medical cannabis products.
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
Microsoft Office, Microsoft Excel
1mo
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Senior Consultant- Experience Design (North Region)
Muncie or Lafayette or Fort Wayne or Delaware County or Blackford County or Jay County or Allen County or Tippecanoe County or White County or Clinton County or Tipton County
HybridFull Time
Indiana University Health
Indiana University Health: Nonprofit healthcare system providing comprehensive medical and hospital services.
5+ YOEBachelor's degree required (service management/business/healthcare preferred), 5-7 years relevant experience, strong human-centered design, data translation, facilitation, and systems-thinking skills; comfortable with weekly travel and hybrid work.
1w
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Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
1mo
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Product Manager
Mason, Ohio, United States
$118k-$177k/yr HybridFull Time
Workday
Workday: A software that builds cloud applications to manage people, finance, and operational processes.
1+ YOEBachelor's in CS/IT/Engineering plus 1 year product management experience; experience with Agile (Scrum/Kanban), cross-functional teams, SaaS, JIRA and Confluence; strong communication and product lifecycle knowledge.
JIRA, Confluence
1w
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Product Manager
West Chester, Ohio, United States
HybridFull Time
SentriLock
SentriLock: Provides electronic lockboxes and access software for real estate.
3+ YOEBachelor's degree and 3+ years product management experience, 1+ year product launch experience, technical background preferred, agile experience preferred, strong communication and relationship-building skills.
3mo
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Project Manager
Blue Ash or Cleveland or Columbus
$127k-$199k/yr OnsiteFull Time
HNTB
HNTB: Infrastructure firm providing engineering, architecture, and construction management services.
8+ YOE2+ MgmtBachelor's degree in engineering, 8 years of relevant experience, and 2 years of task management or deputy project management experience. PE, AICP, and PMP certifications preferred.
HNTB's Sophisticated Contracting Approach (SCA), HNTB's Sophisticated Delivery Approach (SDA), HNTB's Sophisticated Sales Approach (SSA)

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