6,597 experience manager jobs at 1,782 companies in Riverside, OH
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrHybridFull Time
LexisNexisNYSE: RELX: Provides legal research and business analytics software solutions.
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yrHybridFull Time
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yrRemoteFull Time
RELXLondon Stock Exchange: REL: Provides information-based analytics and decision tools for professional customers.
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Macy'sNYSE: M: Operates department stores selling apparel, home goods, and luxury items.
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
3+ YOERequires high school diploma/GED or equivalent, 3-4 years in service-oriented operations, 2-3 years of customer service training, coaching skills, office software proficiency, leadership, and budgetary skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
PNC Financial ServicesNYSE: PNC: Provides banking, lending, and investment services to customers.
8+ YOEBachelor's degree, typically 8+ years industry experience, strong strategic planning, business case development, communication, and leadership skills; experience with program/portfolio management and cross-functional collaboration.
TriHealth: Provides comprehensive hospital, clinical, and emergency medical services.
Bachelor's degree required; experience in healthcare coaching, design, and project delivery preferred; advanced coaching, problem solving, analytical, and communication skills; ability to develop and implement patient experience interventions.
Veritiv: Distributes packaging, facility, and print products and solutions.
3+ YOE3-5 years related experience, bachelor's degree preferred, strong customer service and communication skills, proficiency with Salesforce and Microsoft Office, ability to manage multiple projects and prioritize.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.
Customer Experience Coordinator - West Chester, OH
West Chester, Ohio, United States
OnsiteFull Time
Veterinary Emergency Group: Operates a network of 24/7 emergency veterinary hospitals.
2+ YOE2+ years customer service experience, advanced computer and practice management software knowledge, strong communication, multitasking, emotional intelligence, and availability for nights/weekends/holidays.
Firelands Scientific: Cultivates, processes, and retails medical cannabis products.
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
University of Cincinnati Foundation: Secures philanthropic support for the University of Cincinnati.
5+ YOEBachelor's degree with 5-7 years (or advanced degree with 3-5 years), progressive donor relations/advancement or event management experience, leadership managing teams, CRM and event platform experience, valid driver's license and ability to work evenings/weekends and travel.
SENIOR MANAGER – EMPLOYEE EXPERIENCE PROCESS DESIGN OTIS (Remote)
Portugal or Bogotá or Marquette or Palm Beach Gardens or Omaha or Farmington or Springfield or Toledo or Wausau or Saginaw or Madrid or Sioux City or Warsaw or Indianapolis or Brentford or São Bernardo do Campo or United States
RemoteFull Time
OtisNYSE: OTIS: Manufacturer and service provider of elevators and escalators.
HR process design or transformation experience, end-to-end HR lifecycle expertise, stakeholder influence, process mapping, HR systems, facilitation, analytics, and communication skills.
Microsoft Visio, Miro, Lucidchart, Workday, SAP SuccessFactors, ServiceNow HRSD
Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
PetSmart: Retailer of pet food, supplies, and professional pet services.
3+ YOE3+ years retail leadership experience, full-time availability including evenings/weekends/holidays, supervisory experience, computer proficiency, strong communication and organizational skills.
Patient Experience Consultant, Full Time, First Shift
Cincinnati, Ohio, United States
OnsiteFull Time
UC Health: Provides specialized medical care, clinical research, and education.
3+ YOEBachelor's required (Master's preferred). Licensed clinical professional (RN, RT, PT, etc.) with current license. 3-5 years experience required; 6-10 preferred. Experience in quality improvement, data analysis, training, and coaching.