11,306 experience manager jobs at 2,663 companies in Smyrna, TN
1mo
Save
Mark Applied
Hide
Experience Manager
Nashville, Tennessee, United States
OnsiteFull Time
2+ YOE2+ years retail management experience preferred; drive sales and profitability, manage payroll and inventory, hire and develop talent, cosmetology license where required, bachelor’s degree preferred, strong communication and tech skills.
Point of Sale, Microsoft Office, Apple devices
3mo
Save
Mark Applied
Hide
Experience Strategy Manager
Arlington or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
OnsiteFull Time
6+ YOE4+ Mgmt6+ years in Experience Strategy/Design; 4+ years leading engagements; 3+ years managing designers; 3+ years linking experience to business outcomes; 3+ years embedding AI in strategy and design
AI tools, Product design, Strategy tools
1w
Save
Mark Applied
Hide
Customer Experience Manager
Hendersonville, Tennessee, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication and multitasking skills, composure under pressure, and ability to work flexible retail schedules and perform physical duties.
5d
Save
Mark Applied
Hide
Operations Experience Manager
Murfreesboro, Tennessee, United States
OnsiteFull Time
2+ YOE1+ MgmtRequires a high school diploma or GED, 2+ years of related retail experience including 1+ year of leadership or people management, legal US work authorization, and flexible availability for nights, weekends, and overtime.
D93, D94, HDPhone, RTV, ZMA, PPE
4d
Save
Mark Applied
Hide
Operations Experience Manager
Murfreesboro, Tennessee, United States
OnsiteFull Time
2+ YOE1+ MgmtRequires age 18+, U.S. work authorization, flexible night/weekend/overtime availability, high school diploma or GED, 2+ years related retail experience, and at least 1 year of leadership experience.
Service Level Agreements (SLAs), HDPhone, Microsoft Excel
2mo
Save
Mark Applied
Hide
Hospitality Customer Experience Manager
Nashville, Tennessee, United States
OnsiteFull Time
High school diploma or equivalent; 1-3 years hospitality/service experience preferred; strong PC skills (Outlook, Calendar, Word, Excel, PowerPoint); experience supervising service delivery staff, coordinating events, managing vendors, and using meeting room/customer systems.
MRM meeting room management software, Skype Client, Bridge Operator Console, iVisitor guest check-in software, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
5d
Save
Mark Applied
Hide
Manager, Client Experience Strategy
United States or California or New York City or Nashville or Los Angeles or San Francisco
$70k-$90k/yr RemoteFull Time
2+ YOERequires 2–4 years of digital agency account management experience, audience strategy experience, Microsoft Office proficiency, strong organization and analytical skills, and a relevant bachelor's degree.
Zeta Marketing Platform (ZMP), Microsoft Office Suite
2d
Save
Mark Applied
Hide
Manager, Customer Experience - Aftersales
Franklin, Tennessee, United States
$105k-$115k/yr HybridFull Time
8+ YOERequires 8+ years of progressive automotive retail or OEM experience, BA/BS or equivalent experience, strong analytical and communication skills, and knowledge of automotive aftersales, dealer operations, training, and customer experience tools.
Qualtrics, Mitsubishi Academy, Microsoft Office, Learning Management systems, AI tools
1d
Save
Mark Applied
Hide
Member Experience Manager - Nashville
Nashville, Tennessee, United States
$68k/yr OnsiteFull Time
Requires an easy commute to Nashville, strong business sense, consultative sales ability, problem-solving, teamwork, resilience, attention to detail, and ability to perform physical hospitality and cleaning duties.
printers, dishwashers, blenders, snack carts, knives, kitchen utensils
3w
Save
Mark Applied
Hide
Client Experience Operations Manager
United States or Chicago or Austin or Tampa or Philadelphia or Salt Lake City or Providence or Atlanta or Raleigh or Nashville or Columbus or Phoenix
RemoteFull Time
Salesforce Service Cloud administration and certification, Zoom Contact Center or similar CCaaS experience, service data model knowledge, AI service applications, integrations, documentation, and cross-functional collaboration skills.
Salesforce Service Cloud, Zoom Contact Center, AI, CRM, CCaaS
18h
Save
Mark Applied
Hide
Client Services and Experience Manager
Franklin or Huntsville
OnsiteFull Time
2+ YOERequires 2+ years in wealth management operations or client service, onboarding and account servicing experience, Schwab and Fidelity platform knowledge, strong organization and communication skills, and compliance awareness.
Schwab Advisor Center, Fidelity Wealthscape, Redtail CRM, Orion, MoneyGuidePro, FMG
1mo
Save
Mark Applied
Hide
Director, Customer Experience
Nashville or United States
$144k-$306k/yr HybridFull Time
12+ YOE5+ Mgmt12+ years in customer experience/service delivery/data center operations,5+ years people leadership,ability to build operating models,dashboards and govern customer lifecycle;Bachelor's preferred.
Smartsheet, ServiceNow, Salesforce, Jira, Oracle, Tableau, Power BI
4d
Save
Mark Applied
Hide
Senior Product Manager- Patient Experience
United States or Nashville
RemoteFull Time
5+ YOE5+ years product management, 3+ years healthcare or regulated consumer platform experience, B2C product ownership, application scaling, patient journey knowledge, data analysis, stakeholder management, and a bachelor's degree required.
3w
Save
Mark Applied
Hide
Brand Experience Lead
Nashville, Tennessee, United States
$85k-$95k/yr OnsiteFull Time
5+ YOE5+ years experience in experiential/brand/event marketing or hospitality; proven event and space activation track record; vendor, budget, and project management skills; CRM/Asana/Google Sheets proficiency; travel 15–25%.
HubSpot, Asana, Google Sheets, Microsoft Excel
3w
Save
Mark Applied
Hide
Manager, Nursing Experience (NX), Support Services
Brentwood, Tennessee, United States
HybridFull Time
5+ YOE3+ MgmtBachelor's or equivalent leadership experience; 5+ years progressive leadership in contact center or healthcare operations; 3+ years managing supervisors; knowledge of workforce and queue management; strong analytical and coaching skills.
1mo
Save
Mark Applied
Hide
Client Experience & Value Cordinator
Nashville, Tennessee, United States
OnsiteFull Time
Provides administrative and operational support for client growth and experience initiatives; requires MS Suite proficiency, strong communication, organizational and analytical skills; bachelor\u0002s degree preferred in communications or marketing.
Word, Microsoft Excel, CoPilot, PowerPoint, OneNote
2d
Save
Mark Applied
Hide
Customer Experience Marketing Specialist
Nashville or Boston or Dallas or Chicago or Raleigh
$68k-$102k/yr HybridFull Time
Bachelor’s degree and experience managing customer experience, demonstration, sales-enablement, event, product, or cross-functional corporate programs. Requires strong project, stakeholder, communication, and organizational skills.
EcoStruxure Power Mobile Lab, Coursera
1w
Save
Mark Applied
Hide
Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
1mo
Save
Mark Applied
Hide
Lead Product Manager, Health Plan Member Experience
Nashville, Tennessee, United States
OnsiteFull Time
8+ YOE8+ years product management building member- or consumer-facing digital products for healthcare, experience conducting structured discovery with health plan stakeholders, strong communication and cross-functional leadership skills.
1mo
Save
Mark Applied
Hide
VP Client Experience (CX)
Brentwood, Tennessee, United States
HybridFull Time
10+ YOE10+ years experience in logistics or supply chain; client relationship, negotiation, and account management skills; PC literate with Microsoft Outlook/Word/Access/Excel; excellent communication and planning.
Microsoft Outlook, Microsoft Word, Microsoft Access, Microsoft Excel, salesforce.com
Explore Jobs