5,527 experience manager jobs at 1,524 companies in Troy, OH
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
2w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
2w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
1d
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SYSTEM PATIENT EXPERIENCE MANAGER
Dayton, Ohio, United States
OnsiteFull Time
3+ YOERequires high school diploma/GED or equivalent, 3-4 years in service-oriented operations, 2-3 years of customer service training, coaching skills, office software proficiency, leadership, and budgetary skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
1mo
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Business Experience Plan Expert
Pittsburgh or Miamisburg
$112k-$208k/yr OnsiteFull Time
8+ YOEBachelor's degree, typically 8+ years industry experience, strong strategic planning, business case development, communication, and leadership skills; experience with program/portfolio management and cross-functional collaboration.
2mo
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Chief Experience Officer
Richwood, Ohio, United States
OnsiteFull Time
8+ YOE3+ MgmtSenior leader to design and lead customer and team member experience; requires 8 years banking experience, 3 years management, bachelor's or equivalent, cross-functional leadership, metrics-driven, strong communication.
NPS
1mo
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Senior Consultant- Experience Design (North Region)
Muncie or Delaware County or Blackford County or Jay County or Allen County or Tippecanoe County or White County or Clinton County or Tipton County
HybridFull Time
5+ YOEBachelor's degree required, 5+ years relevant experience, experience in service or healthcare industries, strong facilitation, data translation, systems thinking, and stakeholder influence skills.
1w
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Customer Experience Coordinator
South Lebanon, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOERequires flexible availability including nights and weekends, strong communication and organization, multitasking, merchandising knowledge, ability to train others, 1 year retail experience, and 6 months leadership experience.
POS
1w
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Customer Experience Lead - Full Time
Dayton, Ohio, United States
$14/hr OnsitePart Time
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.
1mo
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Customer Experience Coordinator - West Chester, OH
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software knowledge, strong communication, multitasking, emotional intelligence, and availability for nights/weekends/holidays.
practice management software
1w
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Service Manager - Automotive Experience Required
Beavercreek, Ohio, United States
$55k-$70k/yr OnsiteFull Time
Automotive service/repair experience, management experience, strong communication and multitasking, valid driver's license, ability to lift up to 75 lbs, available Saturdays, authorized to work in the USA.
5d
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Lead Customer Experience Representative
Monroe, Ohio, United States
OnsiteFull Time
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
Microsoft Office, Microsoft Excel
1w
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SENIOR MANAGER – EMPLOYEE EXPERIENCE PROCESS DESIGN OTIS (Remote)
Portugal or Bogotá or Marquette or Palm Beach Gardens or Omaha or Farmington or Springfield or Toledo or Wausau or Saginaw or Madrid or Sioux City or Warsaw or Indianapolis or Brentford or São Bernardo do Campo or United States
RemoteFull Time
HR process design or transformation experience, end-to-end HR lifecycle expertise, stakeholder influence, process mapping, HR systems, facilitation, analytics, and communication skills.
Microsoft Visio, Miro, Lucidchart, Workday, SAP SuccessFactors, ServiceNow HRSD
4d
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Customer Experience Supervisor I - Bridgewater Falls Sc
Hamilton, Ohio, United States
$19-$24/hr OnsiteFull Time
Leads customer service and sales, coaches cashier associates, manages checkout operations, coordinates hiring and training, edits schedules, and supports shrink and safety initiatives.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft Facebook, Microsoft Instagram, Microsoft Twitter, Microsoft LinkedIn
2w
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Assistant Store Manager - Customer Experience
Dublin, Ohio, United States
$24-$39/hr OnsiteFull Time
3+ YOE3+ years retail leadership experience, full-time availability including evenings/weekends/holidays, supervisory experience, strong communication and organizational skills, computer proficiency.
1mo
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Product Manager
Mason, Ohio, United States
$118k-$177k/yr HybridFull Time
1+ YOEBachelor's in CS/IT/Engineering plus 1 year product management experience; experience with Agile (Scrum/Kanban), cross-functional teams, SaaS, JIRA and Confluence; strong communication and product lifecycle knowledge.
JIRA, Confluence
1w
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Product Manager
West Chester, Ohio, United States
HybridFull Time
3+ YOEBachelor's degree and 3+ years product management experience, 1+ year product launch experience, technical background preferred, agile experience preferred, strong communication and relationship-building skills.
1mo
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Program Manager
Dayton, Ohio, United States
OnsiteFull Time
10+ YOEBachelor's degree,10+ years managing DoD/IC/Federal programs,experience in acquisition,scheduling,budgeting,risk management,leadership,secret security clearance required.
Integrated Master Schedule (IMS), Earned Value Management (EVM), Agile, DevSecOps
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