5,255 experience manager jobs at 1,225 companies in West Virginia
1d
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Customer Experience Manager
Moundsville, West Virginia, United States
$36k-$46k/yr OnsiteFull Time
2+ YOERequires 2 years of retail banking experience, strong written and verbal communication, branch leadership ability, physical capacity to stand, walk, and lift approximately 40 pounds, and an associate degree or equivalent experience.
1w
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Customer experience Manager- 8335
Hurricane, West Virginia, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and flexible schedule availability.
1mo
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Corporate Account Experience Manager
Birmingham or Harrisburg or Indiana or Kentucky or West Virginia or Virginia
RemoteFull Time
1+ YOEBachelor's degree and 1+ years related experience (or equivalent). Expert Microsoft Office, particularly Excel; strong project management, analytical, and communication skills; limited travel required.
Microsoft Office, Microsoft Excel
1d
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Manager, Customer Experience
Jersey City or New York City or Denver or Leeds or Dublin or Michigan or Pennsylvania or West Virginia
$107k-$130k/yr HybridFull Time
5+ YOE5+ years in operations, customer experience, strategy, or business operations; team leadership, analytics, cross-functional strategy, and communication skills; bachelor's degree or equivalent experience; gaming license eligibility.
3w
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Manager Customer Experience Operations
Bluefield, West Virginia, United States
OnsiteFull Time
Bachelor's or equivalent experience, extensive management and operations experience in call center/customer service, strong analytical, communication, coaching, and organizational skills, adjudication and benefits investigation experience preferred.
1mo
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Guest Experience Manager - Inn at Canaan
Davis, West Virginia, United States
$50k-$55k/yr OnsiteFull Time
2+ YOE2+ years hotel leadership or guest services experience, team supervision, MS Office/Google Workspace proficiency, strong communication, organization, and hospitality passion; degree preferred.
Microsoft Office, Google Workspace
1mo
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Guest Experience Manager - Inn at Canaan
Davis, West Virginia, United States
$50k-$55k/yr OnsiteFull Time
2+ YOE2+ Mgmt2-4 years hospitality leadership or guest services experience, supervisory experience, strong communication and organization, proficiency with Microsoft Office/Google Workspace; hospitality degree preferred.
Microsoft Office, Google Workspace
2w
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Senior Manager, Nonprofit Member Experience
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yr HybridFull Time
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.
Salesforce, CRM, NPS, CSAT
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
2mo
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MGR, PATIENT EXPERIENCE - CAMC
Charleston, West Virginia, United States
OnsiteFull Time, Part Time
Coordinate and direct patient experience activities; ensure compliance and account retention. HS diploma/GED required (bachelor's preferred). 2-4 years service/training experience preferred. Proficient with Microsoft Office and strong coaching/organizational skills.
Windows, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1w
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
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Client Experience Director
Omaha or Anchorage or Phoenix or Folsom or Irvine or Los Angeles or Sacramento or San Francisco or Walnut Creek or Colorado Springs or Denver or Englewood or Washington or Jacksonville or Orlando or Tampa or Atlanta or Honolulu or Boise or Chicago or Louisville or Ann Arbor or Minneapolis or Kansas City or Billings or Missoula or Las Vegas or Reno or Lawrenceville or Newark or Albuquerque or New York City or White Plains or Charlotte or Raleigh or Cincinnati or Cleveland or Columbus or Portland or Salem or Philadelphia or Pittsburgh or Sioux Falls or Austin or Corpus Christi or Dallas or Houston or San Antonio or Vienna or Bellevue or Gillette or Seattle or San Diego or Lexington or Portland or Charleston or Des Moines or Spokane or Columbia or Nashville or Arlington or Baltimore or Mobile or Richmond or Tucson or Winston-Salem or Miami or Indianapolis or Pompton Lakes or Detroit or Fargo or Santa Fe or Oklahoma City or Norfolk or Madison or Little Rock or Charleston or Doral or Milwaukee or Overland Park
OnsiteFull Time
15+ YOE15+ years in A/E/C required, with strategic program leadership, executive communication, cross-functional influence, client relationship management, and qualitative and quantitative data analysis. Bachelor's degree strongly preferred.
Client Feedback System, CRM systems, dashboards, analytics
6d
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customer experience coordinator
Vienna, West Virginia, United States
$14-$14/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, strong communication, organization, multitasking, merchandising, and training skills, plus 1 year of retail and 6 months of leadership experience.
3mo
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FBI Project Manager (prior FBI consulting experience)
Clarksburg, West Virginia, United States
OnsiteFull Time
5+ YOEPMP certification; 5+ years PM experience (or 10+ with no degree); must have FBI consulting experience; master's degree; active Top Secret clearance; Department of Commerce experience preferred.
1w
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Customer Experience Director- Mid Atlantic
Kentucky or West Virginia or Pennsylvania or Delaware or Maryland or Virginia or North Carolina or South Carolina
$172k-$287k/yr FieldFull Time
10+ YOEBachelor's degree, 10 years in biotechnology, pharmaceutical, medical device, or nuclear medicine industries, customer relationship management experience, logistics expertise, regulatory knowledge, and English fluency.
SWOT
2mo
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Customer Experience Supervisor I - Meadowbrook Mall
Bridgeport, West Virginia, United States
$19-$24/hr OnsiteFull Time
Lead and coach store associates and cashiers to deliver outstanding customer service and checkout standards, drive sales, manage staffing/scheduling, coordinate hiring and training, and meet store performance metrics.
Point of Sale, Mobile Point of Sale, Satellite Registers, iCAP
2mo
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Customer Experience Coordinator - Marshall Pharmacy
Huntington, West Virginia, United States
OnsiteFull Time
5+ YOE5+ MgmtHigh school diploma and certified/registered pharmacy technician (WV BoP) required; five years experience as a pharmacy technician, customer-facing service, and supervising/training others; must participate in continuing education.
POS system
3w
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Project Manager
Dunbar or Roanoke
OnsiteFull Time
2+ YOEBachelor's degree in construction management, engineering, or related field, or equivalent experience; 2+ years of project management experience; Microsoft Office and Excel proficiency; strong analytical, communication, and organizational skills.
Microsoft Office, Microsoft Excel, YARDZ
2mo
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Product Manager
Alabama or Arkansas or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Maine or Michigan or Missouri or Mississippi or North Carolina or New Mexico or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Wisconsin or West Virginia
RemoteFull Time
5+ YOE5+ years product management experience, deep knowledge of healthcare revenue cycle, experience leading cross-functional teams, agile development experience, and ability to define product strategy and KPIs.
1mo
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Program Manager
Manchester or Ontario or Nebraska or North Dakota or North Carolina or Montana or Texas or Tennessee or South Dakota or Pennsylvania or Oklahoma or New York or Nevada or New Mexico or Wisconsin or New Jersey or South Carolina or New Hampshire or Ohio or Minnesota or Louisiana or Kentucky or Indiana or Illinois or Idaho or Georgia or Florida or Colorado or Wyoming or West Virginia or Vermont or Virginia or Utah or Mississippi or Missouri or Michigan or Maryland or Massachusetts or Kansas or Iowa or Delaware or Connecticut or Arizona or Arkansas or Alabama or District of Columbia
$113k-$141k/yr OnsiteFull Time
7+ YOE7+ MgmtBachelor's in mechanical or electrical engineering (or equivalent), 7+ years plastics packaging engineering and project management experience, SPC experience, ability to manage complex capital projects and travel ~60%.
SPC
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