7,209 experience manager jobs at 1,845 companies in Xenia, OH
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Customer Experience Manager
South Lebanon, Ohio, United States
$15/hr OnsiteFull Time
2+ YOEHigh school diploma, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, ability to work flexible schedule and perform physical tasks.
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
3w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
3w
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
3w
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Guest Experience Manager
Mariemont, Ohio, United States
$40k-$50k/yr OnsiteFull Time
2+ YOE2+ years hospitality/guest services experience with supervisory background; strong customer service, conflict resolution, ability to lift 40 lbs, work evenings/weekends/holidays, organizational skills.
POS
1mo
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Manager, Stores Credit Experience Manager
Deerfield Township, Ohio, United States
$56k-$94k/yr OnsiteFull Time
Lead and develop credit customer care team; strong knowledge of credit operations, billing, and regulatory compliance; analytical and digital service competency; 2-5 years direct experience preferred; high school diploma encouraged.
4d
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Assistant Manager, Member Experience
Beavercreek, Ohio, United States
$70k-$78k/yr OnsiteFull Time
2+ YOEHigh school diploma or GED, two years of related experience preferred, team leadership, coaching, problem-solving, analytical and communication skills, Microsoft Office and workforce management knowledge, and NMLS required.
Microsoft Office, Workforce Management
6d
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SYSTEM PATIENT EXPERIENCE MANAGER
Dayton, Ohio, United States
OnsiteFull Time
3+ YOERequires high school diploma/GED or equivalent, 3-4 years in service-oriented operations, 2-3 years of customer service training, coaching skills, office software proficiency, leadership, and budgetary skills.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Windows
1mo
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Business Experience Plan Expert
Pittsburgh or Miamisburg
$112k-$208k/yr OnsiteFull Time
8+ YOEBachelor's degree, typically 8+ years industry experience, strong strategic planning, business case development, communication, and leadership skills; experience with program/portfolio management and cross-functional collaboration.
2mo
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Patient Experience Regional Coach
Montgomery, Ohio, United States
OnsiteFull Time
Bachelor's degree required; experience in healthcare coaching, design, and project delivery preferred; advanced coaching, problem solving, analytical, and communication skills; ability to develop and implement patient experience interventions.
CAHPS
2mo
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Chief Experience Officer
Richwood, Ohio, United States
OnsiteFull Time
8+ YOE3+ MgmtSenior leader to design and lead customer and team member experience; requires 8 years banking experience, 3 years management, bachelor's or equivalent, cross-functional leadership, metrics-driven, strong communication.
NPS
2mo
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Customer Experience Supervisor
Cincinnati, Ohio, United States
$15-$15/hr OnsiteFull Time
1+ YOE0.5+ MgmtLead front-of-store team to deliver excellent customer service, train associates, manage POS coverage, and promote loyalty programs.
POS, Point of Sale
1w
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Print Customer Experience Professional
Fairfield or Belleville
HybridFull Time
3+ YOE3-5 years related experience, bachelor's degree preferred, strong customer service and communication skills, proficiency with Salesforce and Microsoft Office, ability to manage multiple projects and prioritize.
Salesforce.com, Microsoft Office Suite
1w
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Customer Experience Lead - Full Time
Dayton, Ohio, United States
$14/hr OnsitePart Time
1+ YOE1+ year retail experience preferred; strong customer-service, communication, coaching, and organizational skills; flexibility to work nights, weekends, and holidays.
2mo
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Specialist, IT Digital Experience & Training
Highland Heights, Kentucky, United States
OnsiteFull Time
Manage IT web content, chatbots, and knowledge base; create training materials and multimedia; support ADA/WCAG 2.1 AA compliance; use HTML/CSS, CMS, SEO, Google Analytics, and Microsoft Office.
HTML, CSS, Content Management Systems (CMS), Photoshop, Google Analytics, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2w
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General Manager - Automotive Experience Required
Madisonville, Ohio, United States
$80k-$145k/yr OnsiteFull Time
2+ YOE2+ MgmtAssociate's degree or equivalent, 2+ years management experience, strong retail sales background, excellent communication, valid in-state driver's license, availability Saturdays, ASE 4/5 preferred.
1mo
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Customer Experience Coordinator - West Chester, OH
West Chester, Ohio, United States
OnsiteFull Time
2+ YOE2+ years customer service experience, advanced computer and practice management software knowledge, strong communication, multitasking, emotional intelligence, and availability for nights/weekends/holidays.
practice management software
1w
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Lead Customer Experience Representative
Monroe, Ohio, United States
OnsiteFull Time
Retail or hospitality experience, regulated marijuana program experience, coaching and training skills, MS Office and Excel proficiency, strong communication, age 21+, background check, and ability to work after-hours and travel.
Microsoft Office, Microsoft Excel
1mo
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Director, Donor Experience & Events - Athletics
Cincinnati, Ohio, United States
$70k-$80k/yr OnsiteFull Time
5+ YOEBachelor's degree with 5-7 years (or advanced degree with 3-5 years), progressive donor relations/advancement or event management experience, leadership managing teams, CRM and event platform experience, valid driver's license and ability to work evenings/weekends and travel.
2w
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SENIOR MANAGER – EMPLOYEE EXPERIENCE PROCESS DESIGN OTIS (Remote)
Portugal or Bogotá or Marquette or Palm Beach Gardens or Omaha or Farmington or Springfield or Toledo or Wausau or Saginaw or Madrid or Sioux City or Warsaw or Indianapolis or Brentford or São Bernardo do Campo or United States
RemoteFull Time
HR process design or transformation experience, end-to-end HR lifecycle expertise, stakeholder influence, process mapping, HR systems, facilitation, analytics, and communication skills.
Microsoft Visio, Miro, Lucidchart, Workday, SAP SuccessFactors, ServiceNow HRSD
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