1,940 experience strategist jobs at 1,020 companies in United States

2w
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Experience Strategist
United States
RemoteFull Time
DecisionPoint
DecisionPoint: Provides IT and cybersecurity services for federal government agencies.
10+ YOEMust hold Tier 2 Moderate Risk Public Trust, bachelor\u0002s degree, minimum 10 years leading experience strategy/service design, strong facilitation, stakeholder alignment, metrics definition, and experience with Agile/SAFe environments.
Agile, SAFe
1mo
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Distinguished, Experience Strategist
Bentonville, Arkansas, United States
$130k-$260k/yr OnsiteFull Time
Walmart
WalmartNYSE: WMT: Multinational retail operating discount stores and supermarkets.
12+ YOEBachelor's in design/business plus 12 years experience or equivalent practical experience in enterprise experience strategy, UX, or service design; enterprise influence, experimentation, omnichannel commerce, and AI experience preferred.
3d
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Lead Experience Strategist
San Diego or Acton
$157k-$235k/yr HybridFull Time
Insulet
InsuletNasdaq: PODD: Manufactures wearable tubeless insulin pumps for diabetes care.
8+ YOEBachelor's or master's degree in a relevant design field, 8+ years of healthcare UX/product design experience, mobile healthcare application experience, and a strong portfolio. Quarterly U.S. travel required.
Figma, Framer, KeyShot
2w
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Senior Experience Strategist
New York, New York, United States
$90k-$99k/yr HybridFull Time
Omnicom Group
Omnicom GroupNYSE: OMC: Global holding providing marketing and communication services.
5+ YOEBachelor's degree,5+ years strategic planning experience at agency or brand,expertise in CRM and digital channel strategy,proficient with Microsoft Office/PowerPoint or Keynote,excellent writing and communication skills.
Microsoft Office, Microsoft PowerPoint, Keynote
1mo
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Senior Experience Strategist
New York City or San Francisco or California or Colorado or Massachusetts or Washington or Washington
$115k-$219k/yr RemoteFull Time
Kyndryl
KyndrylNYSE: KD: Manages and modernizes mission-critical IT infrastructure systems.
7+ YOE7+ years in CX strategy consulting, experience creating pre-sales content and go-to-market offerings, strong storytelling, research, and human-centered design skills; undergraduate degree in relevant field; ability to travel up to 30%.
1d
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Lead Experience Strategist
Bedford or Ohio
HybridFull Time
SilverTech
SilverTech: Provides digital experience strategy, web development, and marketing services.
4+ YOE1+ MgmtBachelor's or master's in a related field, 4–6 years in CX or user-centered research and digital strategy, 1–3 years in content strategy and information architecture, facilitation, communication, and team leadership.
SEO, CRM, analytics, A/B testing
1w
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Agentic Experience Strategist
Cupertino, California, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Driving strategy and operations for agentic retail experiences, partnering across product, design, and analytics to scope experiments and deliver shippable experiences.
3mo
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Senior Experience Strategist
Austin, Texas, United States
HybridFull Time
VML
VMLNYSE: WPP: Global agency providing creative, customer experience, and commerce services.
5+ YOE5+ years in CRM, customer experience strategy, or strategic planning; agency and client-side experience welcomed.
CRM, Marketing Automation, Data Analytics
3mo
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Senior Experience Strategist
Austin, Texas, United States
HybridFull Time
VML MAP
VML MAPNYSE: WPP: Provides marketing automation and personalized digital customer experience solutions.
5+ YOE5+ years in CRM or customer experience strategy; experience in agency and/or client-side roles; strong storytelling and leadership skills.
1mo
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Content Experience Strategist
United States
RemoteFull Time
Donnelley Financial Solutions
Donnelley Financial SolutionsNYSE: DFIN: Provides financial regulatory compliance and reporting software solutions.
3+ YOE3+ years in content marketing or communications, design experience with Adobe Creative Suite, AI prompt proficiency, strong writing/editing, project management, and experience with long- and short-form thought leadership.
HubSpot, HighSpot, Adobe Creative Suite
3mo
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Customer Experience Strategist
United States
RemoteFull Time
Astound Digital
Astound Digital: Consults on and implements digital commerce and customer experiences.
5+ YOE5+ years CRM strategy experience; expert in Salesforce/Microsoft Dynamics; strong stakeholder engagement; travel readiness.
Salesforce, Microsoft Dynamics, CRM
3w
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Customer Experience Strategist
West Henrietta or Phoenix or Saint Petersburg
OnsiteFull Time
Paychex
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
5+ YOEBachelor's degree required, 5 years strategy development experience, 3 years consulting/product/market research in online retail or SaaS; CCXP preferred; Master's preferred.
1mo
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Customer Experience Strategist
Plano, Texas, United States
OnsiteFull Time
Upbound Group
Upbound GroupNASDAQ: UPBD: Provides consumer lease-to-own and digital financial technology solutions.
5+ YOE5+ years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, facilitation, storytelling, and cross-functional leadership; must work on-site in Plano, TX.
1mo
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Client Experience Strategist
New York City, New York, United States
$100k-$130k/yr OnsiteFull Time
Arch
Arch: Automates data and document management for private market investments.
3+ YOE3+ years managing client relationships, bachelor's degree preferred (business/finance), strong communication and problem-solving, CRM experience, SQL familiarity a plus, able to support periodic evening and weekend work.
CRM, SQL
1mo
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Customer Experience Strategist
Plano, Texas, United States
OnsiteFull Time
Upbound Group
Upbound GroupNASDAQ: UPBD: Technology-driven provider of inclusive, flexible financial and retail solutions.
5+ YOE5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally.
1mo
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Digital Experience Strategist
Cleveland, Ohio, United States
HybridFull Time
Adcom
Adcom: Full-service marketing and advertising agency based in Cleveland.
Expertise in SEO, AI search, marketing automation, CRM/lifecycle marketing, website strategy, UX, analytics, content strategy, and conversion optimization; comfortable advising clients and translating technical concepts.
HubSpot, Salesforce Marketing Cloud, Marketo, GA4, Google Search Console, SEMrush, Screaming Frog, WordPress
3w
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Senior Brand & Experience Strategist
Salt Lake City, Utah, United States
OnsiteFull Time
Struck
Struck: Creative agency specializing in brand transformation and experiential design.
5+ YOE5+ years strategy experience in agency/consulting; leading brand positioning, research, journey mapping, workshop facilitation, insight synthesis, and strategic recommendations.
3w
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Staff Customer Experience Strategist
Mountain View or San Diego or San Francisco or Tucson
$160k-$227k/yr OnsiteFull Time
Intuit
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
6+ YOE6+ years in CX, product or service strategy in complex SaaS/services; expertise in journey mapping, VOC, analytics, stakeholder influence, and driving measurable CX outcomes.
2mo
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Customer Experience Operations Strategist
Boise, Idaho, United States
$65k-$80k/yr HybridFull Time
Balsam Brands
Balsam Brands: Global retailer of premium holiday and home décor products.
2+ YOE2+ years in customer service or operations, strong analytical and communication skills, detail-oriented, collaborative, demonstrated AI literacy, experience with ecommerce/retail preferred, ability to support BPO partners and reporting.
2mo
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Digital Adoption & Experience Strategist
United States
$109k-$136k/yr RemoteFull Time
Nemetschek Group
Nemetschek GroupFrankfurt Stock Exchange: NEM: Provides software solutions for the global AEC and media industries.
5+ YOE5+ years in learning experience design; 3+ years in in-app guidance platforms; 2+ years in customer communications; cross-functional influencer; Bachelor's degree in related field.
Pendo, Figma, Qualtrics, Medallia, AI tools