42 front desk supervisor jobs at 17 companies in Massachusetts
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Front Desk Supervisor
Cambridge, Massachusetts, United States
$37/hrOnsiteFull Time
Davidson Hospitality Group: Full-service hospitality management overseeing hotels and resorts.
0.5+ YOEPrior cash-handling, HS/GED, six months front desk experience, strong computer skills, English fluency, flexible schedule including nights and weekends.
Distinctive Hospitality Group: Privately held hotel ownership and management serving hotel guests and restaurant diners.
2+ YOE1+ MgmtAt least 1 year of supervisory experience and 2 years of hotel or resort experience preferred; requires leadership, communication, front desk software, and Microsoft Office proficiency.
Davidson Hospitality Group: Full-service hospitality management overseeing hotels and resorts.
0.5+ YOEHigh school or GED, prior cash handling and six months front desk experience, strong computer skills, fluent English, flexible schedule including nights and weekends.
The Royal Sonesta: Upscale hotel brand serving leisure and business travelers through locally inspired hotels in desirable destinations.
Supervising front desk staff, performing guest check-ins/outs, conducting pre-shift meetings, verifying house accounts, delegating tasks, and ensuring Sonesta service standards are met.
Arbor Lodging: Private hotel investment and management operating hotels for ownership groups across North America and Latin America.
2+ YOEHigh school diploma, 2 years front desk hotel experience, proficiency with Microsoft Office and Opera, strong communication, supervisory and basic math skills; ability to stand and lift up to 50 lbs.
Fontainebleau Development: Private American real estate and hospitality group developing, owning, and operating luxury hotels, resorts, residences, casinos, and lifestyle properties.
High school diploma and related experience or training; previous hotel or front office experience, supervisory experience preferred. Requires communication, cash handling, conflict resolution, and multitasking skills.
Benchmark: Private hotel and resort management division serving independent properties, owners, and travelers within Pyramid Global Hospitality.
High school diploma or equivalent, hotel or resort experience preferred, computer skills, strong verbal and written communication, flexible availability, and ability to stand for an entire shift.
Berkshire Medical Center: Nonprofit community teaching hospital serving Berkshire County with comprehensive care and Level III trauma services.
2+ YOE2 years physician practice experience, strong clerical and organizational skills, customer service experience, supervisory ability preferred, high school diploma required; associates degree preferred.
Colwen Hotels: Hotel development, ownership, and management.
1+ YOERequires 1-2 years of hotel experience, front desk experience, customer service, leadership, communication, multitasking, and intermediate to advanced computer skills.
Front Desk Supervisor Residence Inn by Marriott Boston Downtown/Seaport
Boston, Massachusetts, United States
OnsiteFull Time
Claremont Companies: Family-owned real estate investment, development, and asset management firm serving multifamily, hospitality, and commercial property markets.
2+ YOERequires 2–3 years as a front desk supervisor, team leadership experience, FOSSE experience, computer and Microsoft Office proficiency, excellent communication, and ability to remain calm under pressure.
Front Desk Supervisor - Residence Inn/Fairfield Inn Chelsea
Chelsea, Massachusetts, United States
$23/hrOnsiteFull Time
Colwen Hotels: Hotel development, ownership, and management.
Requires prior front desk experience, strong leadership, customer service, communication, multitasking, computer skills, and availability for varied hours including nights, weekends, and holidays.
New York Sports Club: A long-standing fitness club operator in the Northeast.
2+ YOE1+ Mgmt2–3 years face-to-face customer service, 1+ year supervisory experience, AED/CPR certification, POS/timekeeping/membership system proficiency, ability to lift 20 lb, strong communication and organizational skills.
Giri Hotels: Owner and operator of hotels across New England.
2+ YOERequires high school education or equivalent experience, 2+ years in a related role, English proficiency, flexibility for varied shifts, weekends and holidays, and ability to stand and lift or push up to 50 pounds.
Stonebridge Companies: Privately owned hotel management and hospitality development firm.
1+ YOESupervisory experience, front desk operations, guest service excellence, scheduling, performance management, basic finance/labor control, and proficiency with Outlook, Word, and Excel.
Microsoft Outlook, Microsoft Word, Microsoft Excel
Highgate: Hospitality management and real estate investment firm.
High school diploma, computer and customer-service experience required; ability to stand entire shift, lift up to 20 lbs, supervise front desk staff, multitask and communicate effectively.
Hilton Garden Inn Worcester: Privately owned hotel development and management serving mid-scale hotel guests, investors, and franchise partners.
Previous hotel front desk or customer service experience preferred; requires leadership, communication, multitasking, guest service, and hotel management software proficiency.
Innovetive Petcare: Operates a network of veterinary hospitals and clinics.
Requires veterinary reception, medical front office, or animal hospital administration experience; leadership preferred, plus strong communication, conflict resolution, organization, multitasking, and client service skills.
Central Rock Gym: Community-powered climbing and fitness centers for all levels.
Lead front-desk operations, supervise desk staff, ensure facility safety and cleanliness, handle member escalations, and support onboarding and training. Flexible schedule including nights, weekends, early mornings, and some holidays.
Mirbeau Inn & Spa Plymouth: Family-owned luxury hotel and spa operator serving overnight guests and local day-spa customers in the Northeast.
Hotel, resort, or spa operations experience; supervisory or team leadership experience; front desk operations knowledge; strong communication, multitasking, organizational, and computer skills; PMS experience preferred.