HCSS: Provides estimation and operations software for heavy civil construction projects.
5+ YOE5+ Mgmt5+ years progressive Customer Success leadership with renewals ownership, experience managing managers, Gainsight and Salesforce fluency, analytical and financial fluency with GRR/NRR/ACV, and enterprise B2B SaaS experience.
Tekmetric: Cloud-based software platform for automotive repair shop management.
5+ YOE5+ years in analytics or customer operations; experience scaling revenue teams; strong analytics, CRM and reporting tool proficiency; excellent communication and process design skills.
Google Sheets, Microsoft Excel, Tableau, Looker, HubSpot, Salesforce, ChurnZero, Zendesk, Gainsight
WeatherfordNASDAQ: WFRD: Provides equipment and services for global oil and gas operations.
5+ YOE5+ years in customer success or account management within software/digital products; strong communication; proven ability to translate data into action; experience with CRM systems and MS Office; renewals experience.
Salesforce, Microsoft Office, AWS, Azure, GCP, Zendesk, HubSpot, Gainsight, ChurnZero
Applied AI Specialist, Commercial Customer Success
United States or Alaska or California or Connecticut or Georgia or Maryland or Massachusetts or New Jersey or New York or Rhode Island or Austin or Boulder or Chicago or Dallas or Denver or Houston or Seattle or Washington
$106k-$142k/yrRemoteFull Time
SamsaraNYSE: IOT: Connected Operations Cloud platform for physical operations and IoT.
3+ YOE3+ years technical/software experience including 1+ year building production LLM agents; Python proficiency; experience integrating AI with CRMs/APIs; B2B SaaS experience; ability to define eval frameworks and monitor production agents.