Imprivata: Provides digital identity and security management for healthcare organizations.
1+ YOEBachelor's degree in business,1+ years customer-facing or project role,experience with SaaS and healthcare preferred,proficiency with SalesForce.com,Gainsight and O365,strong communication and problem-solving skills.
SalesForce.com, Gainsight, O365, Salesforce case management
Florida or Texas or Tennessee or South Carolina or Rhode Island or Pennsylvania or Oregon or Oklahoma or Ohio or New York or New York City or Nevada or New Jersey or Parsippany-Troy Hills or New Hampshire or North Carolina or Montana or Mississippi or Missouri or Minnesota or Michigan or Maine or Maryland or Massachusetts or Louisiana or Kansas or Indiana or Illinois or Idaho or Iowa or Hawaii or Georgia or District of Columbia or Connecticut or Colorado or California or Arizona or Arkansas or Alabama or Nebraska or Wisconsin or Washington or Virginia or New Mexico or Utah
$110k-$120k/yrRemoteFull Time
Gainsight: Provides software for customer success, retention, and growth.
4+ YOE4+ years relevant experience and MBA (or equivalent); strong sales analytics, reporting, stakeholder management, and ability to synthesize complex data for senior audiences; proficiency with Salesforce, Sigma, and Gainsight.
Salesforce, Sigma, Gainsight, Gong.io, Notion, Claude
Gotransverse: Cloud-based enterprise billing and revenue management software.
Bachelor's or Master's (or equivalent experience); proficiency in SQL, advanced Microsoft Excel and PowerPoint; experience with CRM/CS platforms (Salesforce, Gainsight); strong communication, project management, and data analysis skills.
SQL, Microsoft Excel, Microsoft PowerPoint, Salesforce, Gainsight
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
15+ YOE5+ MgmtBachelor's degree or equivalent,15+ years in business systems with 5+ years leading teams,experience with CX systems (Salesforce,Gainsight,Certinia),AI adoption,program management and stakeholder leadership.
5+ YOE5+ years in a CSM role; strong written communication, data-driven decision making, experience with Gainsight/Salesforce; ability to manage many customers, triage risk, and drive renewal outcomes.
HCSS: Provides estimation and operations software for heavy civil construction projects.
5+ YOE5+ Mgmt5+ years progressive Customer Success leadership with renewals ownership, experience managing managers, Gainsight and Salesforce fluency, analytical and financial fluency with GRR/NRR/ACV, and enterprise B2B SaaS experience.
Germany or New York City or San Francisco or Dallas
€65k-€80k/yrRemoteFull Time
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
3+ YOE3+ years customer success/account management in B2B SaaS; native-level German and English; experience with Gainsight, Salesforce, and Claude; strong data literacy and process engineering; hospitality experience desirable.
Harness: AI-powered platform for automating software delivery and DevOps.
5+ YOE5+ years in customer success/technical account management or professional services in SaaS; program-management experience; proficiency with Salesforce, Gainsight, Jira; strong executive and technical communication; B.S. or equivalent experience.
Quest Software: Develops enterprise software for data management, security, and modernization.
5+ YOE5+ MgmtRequires 5+ years leading Customer Success teams and 5+ years in enterprise SaaS Customer Success, executive relationship management, value realization, risk mitigation, expansion, and Gainsight, Gong, Aviso, and Salesforce.
Gainsight, Gong, Aviso, Salesforce, Microsoft, Active Directory, Entra ID, SaaS
Customer Success Representative (San Antonio/Austin)
San Antonio or Austin
$67k-$78k/yrHybridFull Time
McGraw HillNYSE: MH: Provides digital learning solutions and educational content.
1+ YOEBachelor's degree,1+ year customer success or software implementation experience (1-2 years preferred), Salesforce and Gainsight experience preferred, ability to travel up to 50% and reside in San Antonio or Austin, TX.
AlertMedia: Provides emergency communication and threat intelligence software for organizations.
3+ YOE3+ years in strategic customer-facing roles, 2+ years leading SaaS implementations, strong project management, stakeholder management, Excel proficiency, experience with Salesforce/Gainsight/monday.com, and ability to work cross-functionally.
Microsoft Excel, Salesforce, Gainsight, monday.com
Tipalti: AI-powered platform for finance automation and global payments.
5+ YOE5+ years customer success/account management experience, 3+ years partner ecosystem experience, commercial mindset, ERP and Gainsight/Zendesk/Salesforce/Jira familiarity, executive engagement, AI-savvy, strong communication and organization.
Dallas or Redwood City or Toronto or Denver or New York City or Tampa
$136k-$245k/yrHybridFull Time
EquinixNASDAQ: EQIX: Provides global data center colocation and digital interconnection services.
Hands-on experience building and deploying AI/LLM-powered workflows and agentic systems, integrating across Customer Success/service platforms and CRM, experience with Gainsight or Salesforce Service Cloud, prompt engineering, strong technical and communication skills; senior-level GTM engineering experience preferred.
Tekmetric: Cloud-based software platform for automotive repair shop management.
5+ YOE5+ years in analytics or customer operations; experience scaling revenue teams; strong analytics, CRM and reporting tool proficiency; excellent communication and process design skills.
Google Sheets, Microsoft Excel, Tableau, Looker, HubSpot, Salesforce, ChurnZero, Zendesk, Gainsight
Plano or Alabama or Arizona or California or Colorado or District of Columbia or Delaware or Florida or Georgia or Idaho or Illinois or Louisiana or Michigan or Massachusetts or Missouri or North Carolina or New Hampshire or New Jersey or Nevada or New York or Pennsylvania or Oregon or Ohio or Rhode Island or South Carolina or Texas or Utah or Virginia or Washington or Wisconsin or United States
HybridFull Time
Tapcheck: Access earned wages early through a digital mobile platform.
5+ YOE5+ years in SaaS account management with quota ownership; proven retention, renewal, and expansion experience; executive-level negotiation and forecasting skills; experience driving NRR and managing strategic accounts.
IntuitNASDAQ: INTU: Provides financial software for accounting, tax, and personal finance.
3+ YOERequires 3+ years in customer success, including 2+ years managing a mid-market book of business, consultative problem-solving, financial services knowledge, communication, negotiation, and CRM platform experience.
Certinia: Provides cloud-based professional services automation and financial management software.
8+ YOERequires 8+ years in revenue, customer, or sales operations; Salesforce administration; advanced Excel or Google Sheets; reporting and data analysis; process design; cross-functional communication; and a bachelor's degree.
Salesforce, Microsoft Excel, Google Sheets, SQL, Tableau, Looker, Gainsight, Totango, ChurnZero, Salesforce Experience Cloud, Claude AI, Google Gemini
WeatherfordNASDAQ: WFRD: Provides equipment and services for global oil and gas operations.
5+ YOE5+ years in customer success or account management within software/digital products; strong communication; proven ability to translate data into action; experience with CRM systems and MS Office; renewals experience.
Salesforce, Microsoft Office, AWS, Azure, GCP, Zendesk, HubSpot, Gainsight, ChurnZero