26 genesys jobs at 9 companies in Denver, CO
1w
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Service CCaaS Technology Delivery Lead
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$302k/yr HybridFull Time
8+ YOE7+ MgmtRequires 8+ years in CCaaS transformation, 7+ years leading large-scale projects and strategic change, Agile and Waterfall experience, stakeholder leadership, and experience with AWS, Google CCAI, Genesys, NICE, or service platforms.
AWS, Google CCAI, Genesys, NICE, Salesforce, Oracle, Microsoft Dynamics, IFS, Sprinklr, Twilio, Agile SDLC, Waterfall
2w
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Director, Enterprise Contact Center Modernization
Dallas Fort Worth or Atlanta or Austin or Boston or Charlotte or Chicago or Columbus or Denver or Detroit or Grand Rapids or Hartford or Kansas City or Los Angeles or Miami or Minneapolis or Nashville or New Brunswick or New York City or Orange County or Philadelphia or Portland or Raleigh or San Diego or San Francisco or Seattle or Tampa or Washington
$161k-$307k/yr OnsiteFull Time
12+ YOE12+ years leadership in contact center operations or CCaaS/CRM consulting; deep expertise with Genesys, NICE, Amazon Connect, Salesforce, ServiceNow; proven people leadership, executive presence, and large-scale modernization delivery.
Salesforce Service Cloud, ServiceNow, Genesys, NICE, Amazon Connect
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Google GECX Contact Center as a Service Senior Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOE7+ years in CCaaS or cloud contact center solutions, experience with CCaaS platforms (AWS, Google, Genesys, Avaya, NICE), bachelor's in CS/Engineering or equivalent experience, client-facing, Agile/Waterfall experience, GECX/GCP familiarity.
Gemini Enterprise for Customer Experience (GECX), Google Cloud Platform (GCP), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, AWS, Genesys, Avaya, NICE
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Contact Center Transformation - Senior Associate
New York City or Tampa or Chicago or Washington or Dallas or Los Angeles or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or Philadelphia or Seattle or Pittsburgh or Houston
$77k-$202k/yr FieldFull Time
2+ YOEBachelor's degree, 2+ years experience, experience with AngularJS/React/Vue.js, HTML5/CSS, Figma, usability testing, and contact center technologies (Amazon Connect, Genesys CloudCX).
AngularJS, React, Vue.js, HTML5, CSS, Figma, Amazon Connect, Genesys CloudCX
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Hyundai Mainline Technician
Aurora, Colorado, United States
$25-$35/hr OnsiteFull Time
2+ YOE2+ years mainline technician experience in a professional dealership or service center, valid driver's license and acceptable MVR, own up-to-date tool set, Hyundai/Kia/Genesis experience preferred.
1mo
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EDA Customer Success Application Engineer
Santa Rosa or Colorado Springs or Loveland
$97k-$162k/yr RemoteFull Time
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; proficiency with EDA tools (ADS, SystemVue, etc.), troubleshooting, Python, strong communication, and U.S. person status.
ADS, SystemVue, GoldenGate, Genesys, IC-CAP, MBP, MQA, Python
1mo
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EDA Customer Success Application Engineer
Santa Rosa or Colorado Springs or Loveland
$97k-$162k/yr OnsiteFull Time
5+ YOEB.S. in Electrical Engineering or equivalent with 5+ years experience; background in RF/microwave, RFIC, high-speed digital or EDA support; proficiency with ADS/SystemVue/EM simulation; Python experience; strong communication.
ADS, SystemVue, EM simulation, GoldenGate, Genesys, IC-CAP, MBP, MQA, Python
2d
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Lead National Resource Specialist (Program Services)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr OnsiteTemporary
1+ YOERequires one year of specialized experience equivalent to GS-09, including call center team leadership, customer communication, data reporting, workload monitoring, telephony and messaging systems, coaching, and mentoring; graduate education may substitute.
Genesys, Dynamics 365, Unified Lending Platform (ULP), USA Hire, USAJOBS
2w
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Software Engineer Principal
Pittsburgh or Strongsville or Dallas or Birmingham or Lakewood
$91k-$202k/yr OnsiteFull Time
12+ YOE12+ years software engineering with enterprise-scale systems, 5+ years supporting WFM/WEM or contact center platforms, experience with cloud-native solutions, architecture, integrations, and technical leadership.
Microsoft SQL Server, Jira, PowerShell, Elasticsearch, Dynatrace, Alvaria, Aspect, Avaya, Verint, Genesys Cloud, Intradiem, Salesforce, LivePerson, ServiceNow
4d
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Customer Success Manager
San Francisco or Los Angeles or Denver or Austin or Chicago or New York City or Seattle or Toronto
$100k-$105k/yr RemoteFull Time
4+ YOERequires 4+ years in Customer Success or Account Management, 3+ years with enterprise software, AI fluency, project management, executive communication, and B2B SaaS experience; healthcare or regulated-industry experience preferred.
Gainsight, Salesforce, Adobe Analytics, Google Ads, Contentful, HubSpot, FullStory, Genesys, Five9, CCaaS, AI
5d
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Detailer - Genesis
Littleton, Colorado, United States
$20-$25/hr OnsiteFull Time
High school diploma or equivalent, valid driver's license with a clean driving record, and ability to detail and drive various vehicle types. One year of automotive or detailing experience preferred.
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