1mo
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Genesys Engineer
Phoenix, Arizona, United States
HybridFull Time
5+ YOE5+ years supporting contact center technologies, hands-on Genesys Cloud experience, strong troubleshooting and communication skills, Genesys Cloud certifications valued, ability to manage multiple priorities.
Genesys Cloud, Salesforce, Microsoft Dynamics
4w
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Genesys Consultant
Coppell, Texas, United States
OnsiteFull Time
Master's in CS/related required; experience designing, configuring, testing, and deploying Genesys solutions and integrations; troubleshooting and on-call support; US work authorization; some US travel.
Genesys
3mo
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Genesys Cloud Architect
Arizona City, Arizona, United States
RemoteFull Time
7+ YOE7+ years in contact center tech; Genesys Cloud CX; API integrations; security; architecture leadership.
Genesys Cloud CX, CRM (Salesforce, Microsoft Dynamics, ServiceNow), IVR, SIP, SBCs, REST, SOAP, WFM, AI/ML
1w
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Senior Genesys Telecom Engineer
United States
$125k-$150k/yr RemoteFull Time
7+ YOE7+ years telecom engineering, 3+ years hands-on Genesys Cloud CX, college degree or equivalent, Genesys certifications preferred, on-call participation and occasional travel possible.
Genesys Cloud CX, Workforce Management, IVR, ACD, Zoom, RightFax, Architect Flows, APIs, Data Actions
4w
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Senior Genesys Cloud Engineer
Worthington or Cincinnati or Wilmington
$100k-$136k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent; 6+ years technical experience; 2+ years with Genesys PureCloud; Genesys PureCloud certification required; skills with contact center technologies, HTML, REST, Microsoft SQL Server, Java/JavaScript, SIP/H.323, APIs, and telecom troubleshooting.
PureCloud (Genesys Cloud), Genesys Purecloud, Genesys PureCloud API’s, SalesForce Voice Cloud, HTML, REST, WEB Services, Web-services, 3rd party APIs, Microsoft SQL Server, Java, JavaScript, SIP, H323
2mo
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Genesys Cloud Engineer
New York, New York, United States
$78k-$149k/yr RemoteFull Time
5+ YOEBachelor's in information systems (or equivalent), 5+ years related experience, 3+ years Genesys Pure Cloud and CCaaS technical implementation experience, knowledge of Salesforce, REST APIs, workforce management and call recording platforms, strong communication and SLA skills.
Genesys Pure Cloud, Genesys, Salesforce, REST APIs, Microsoft
2w
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Genesys Cloud CX Developer
Addison, Texas, United States
$100k-$130k/yr OnsiteFull Time
10+ YOE10+ years experience with Genesys Cloud CX, Genesys APIs/SDK, softphone integration, J2EE/Node.JS and API development; bachelor in computer science; EMR not required; certification preferred.
Genesys Cloud CX, Genesys APIs, Genesys SDK, J2EE, Node.JS, REST, SOAP
1mo
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Genesys Platform Program Lead
United States
$138k-$190k/yr RemoteFull Time
5+ YOE5+ years in contact center platform operations or architecture, deep hands-on Genesys Cloud CX experience, solution architecture and vendor management skills, program leadership, and strong communication.
Genesys Cloud CX, Architect, Zendesk, NICE IEX, Okta/SCIM, Terraform
1mo
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Genesys Cloud CX Engineer
United States
$95k-$136k/yr FieldFull Time
4+ YOE4-8 years experience preferred; Bachelor's in related field preferred. Hands-on Genesys Cloud CX experience, CRM integrations (ServiceNow, Salesforce, SAP CRM), system configuration documentation, troubleshooting, and strong communication.
Genesys Cloud CX, ServiceNow, Salesforce, SAP CRM
2mo
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Genesys Cloud Engineer in New York, New York
New York, New York, United States
$78k-$149k/yr RemoteFull Time, Contract
5+ YOE5-8+ years in related IT roles; experience with Genesys Pure Cloud; CCaaS/CX/cloud communications; Salesforce integrations; ability to design and operate cloud contact center solutions; Bachelor’s degree required; Unified Communications Certification preferred.
Genesys PureCloud, Salesforce, REST APIs, CRM integrations, Cloud communications
1mo
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Genesys Call Flow Developer Lead
Dallas or Pittsburgh or Cleveland
$57k-$154k/yr OnsiteFull Time
7+ YOE7+ years Genesys call flow experience, 5+ years Java/SpringBoot, 3+ years APIs/microservices, SDLC knowledge, ability to mentor, Bachelor's in CS/IS required (Master's preferred).
Genesys Cloud Architect, Genesys Cloud Admin UI, Genesys Cloud APIs, Java, SpringBoot, REST APIs, JSON, XML, OAuth, SQL, AWS, Azure, Postman, Git, Jira, Confluence, Terraform, Archy
1w
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Senior Engineer - Genesys Cloud
United States or Exeter
HybridFull Time
6+ YOE6+ years contact center/telephony experience with Genesys Cloud, strong SIP/VoIP and REST API skills, troubleshooting ability, communication and documentation skills, willingness for on-call support.
Genesys Cloud, Architect, SIP, VoIP, REST APIs, PowerShell, Python, AWS, Azure
2mo
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Genesys Cloud Engineer (Telecom Network Engineer)
Tustin or Riverside or Sacramento
$96k-$154k/yr HybridFull Time
5+ YOEBachelor's degree in a technical field; 5-7 years of contact center/IP telephony experience; Genesys Cloud CX certifications preferred.
Genesys, Cisco Unified Contact Center Enterprise, IP Telephony
4w
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Architect - Genesys App Services | Full Time
Detroit, Michigan, United States
OnsiteFull Time
8+ YOEBachelor's in IT/CS or 8+ years IT experience; extensive application development, architecture, and contact center (Genesys) integration experience; strong security, API, and cloud knowledge; excellent communication.
LDAP, Active Directory, SAML, XML, SOAP, JSON, REST, OpenStack, Java, REST APIs, Web Service Integration, Genesys, Epic, Salesforce, SIP/RTP, TCP/IP, Genesys Engage, Interaction Routing Designer, Universal Routing Server, GVP, Routing Developer, Genesys Composer, Genesys Orchestration Server, AWS, Azure, Genesys WWE, GA, GAX, Speechminer, Pulse, GCXI, GMS, WFM
1mo
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Track Manager - CONTACT CENTER - GENESYS CLOUD, Voice / IVR-Others (106147)
United States
OnsiteFull Time
Lead contact center operations using Genesys Cloud and Voice/IVR, manage SIP integrations, drive process improvements, meet SLAs, mentor technical teams; Genesys Cloud certification recommended, ITIL foundation optional.
Genesys Cloud, SIP, Voice/IVR
4w
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Architect - Genesys App Services | Full Time in Detroit, Michigan
Detroit, Michigan, United States
OnsiteFull Time
8+ YOEBachelor's in IT/CS or equivalent; 8+ years IT experience (application development/maintenance); experience with Genesys, contact center architectures, integrations (REST/Web Services), security protocols, cloud (AWS/Azure) and Java.
Genesys, Genesys Engage, Genesys Composer, Genesys Orchestration Server, Genesys WWE, Genesys GA, Genesys GAX, Speechminer, Pulse, GCXI, GMS, WFM, Epic, Salesforce, LDAP, Active Directory, SAML, XML, SOAP, JSON, REST, REST APIs, Web Service Integration, OpenStack, Java, SIP, RTP, TCP/IP, AWS, Azure, Interaction Routing Designer, Universal Routing Server, GVP, Routing Developer
2mo
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Senior Software Engineer - Genesys cloud, IVR, Contact Center
Pittsburgh or Strongsville or Birmingham or Dallas
$55k-$172k/yr OnsiteFull Time
5+ YOE5+ years in contact center engineering with 3+ years in Genesys Cloud; strong API and data integration experience; Java/REST, SQL; AWS/Azure familiarity; OAuth; problem solving in enterprise environment.
Genesys Cloud Admin UI, Postman, Git, Jira/Confluence, Terraform, Archy, Java, REST APIs, JSON, XML, SQL, AWS, Azure
1w
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IT Solutions Architect ( Genesys, AWS, Salesforce a Plus! )
Springfield or United States
RemoteFull Time
7+ YOEBachelor's in CS/Engineering or equivalent,7+ years as engineer/architect,US citizen/green card,ability to obtain Public Trust,expertise with AWS/Azure/VMWare,SDLC/Agile experience,and strong communication and leadership skills.
Genesys, AWS, Salesforce, Azure, VMWare
1mo
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Senior Solution Architect - Genesys CX Cloud/API intergration/Voice AI - Remote
Long Beach, California, United States
$88k-$190k/yr RemoteFull Time
6+ YOE6+ years as a solution/lead architect, Bachelor’s in CS/IT, 3+ years healthcare domain and cloud integration experience, full-stack and API/microservice expertise, PowerShell, ReactJS, NodeJS, SQL tuning, security and DevOps knowledge.
Genesys CX Cloud, Genesys Cloud, PowerShell, ReactJS, NodeJS, SQL, API, Microservice, SIP, LAN/WAN, TCP/IP, TLS, QoS, DevOps, DevSecOps, CRM, Voice AI, Single SignOn, Web Tokens
3mo
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Contact Center Solutions Architect
United States
$125k-$160k/yr RemoteFull Time
Experience with Genesys Cloud, Salesforce, GCP, AWS; contact center architecture; GenAI/LLM; API integrations; English proficiency.
Genesys Cloud, Salesforce, Google Cloud Platform, Amazon Web Services, APIs, Python, JavaScript, Go
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