9 genesys engineer jobs at 5 companies in Chicago, IL
1mo
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Google GECX Contact Center as a Service Senior Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOE7+ years in CCaaS or cloud contact center solutions, experience with CCaaS platforms (AWS, Google, Genesys, Avaya, NICE), bachelor's in CS/Engineering or equivalent experience, client-facing, Agile/Waterfall experience, GECX/GCP familiarity.
Gemini Enterprise for Customer Experience (GECX), Google Cloud Platform (GCP), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, AWS, Genesys, Avaya, NICE
18h
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Google GECX Contact Center as a Service Senior Engineer
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$87k-$266k/yr HybridFull Time
5+ YOERequires 5+ years in contact center technologies, 3+ years in technology transformation and Agile/Waterfall SDLC, 1+ year in Google Cloud, and a bachelor's degree or equivalent experience.
Gemini Enterprise for Customer Experience (GECX), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, Gemini Enterprise, Google Cloud Platform (GCP), Conversational AI, CCaaS, AWS, Google, Genesys, Avaya, NICE, Waterfall, Agile, Google CX Agent Studio
1w
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Associate, Salesforce Health Cloud & Agentforce Forward Deployed Engineer
Los Angeles or San Diego or San Francisco or Washington or Miami or Orlando or Tampa or Chicago or Montvale or Short Hills or New York City or Portland or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
1+ YOEBachelor's degree and 1+ year Salesforce development experience with Apex, SOQL, SOSL, LWC, Aura Components, Flows, Triggers, Agentforce, Prompt Builder, APIs, and healthcare compliance knowledge.
Salesforce, Apex, SOQL, SOSL, LWC, Aura Components, Flows, Triggers, CI/CD, Agentforce, Agentforce Builder, Prompt Builder, Data Cloud, REST, SOAP, Bulk, Streaming, Git, Copado, Gearset, Jenkins, Azure DevOps, Service Cloud, Marketing Cloud, Salesforce Shield, Event Monitoring, Data Masking, OmniStudio, OmniScripts, Integration Procedures, DataRaptors, Epic, Genesys, MuleSoft, HL7, FHIR, EHR, EMR, APIs
1w
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Manager, Salesforce Health Cloud & Agentforce Forward Deployed Engineer
Los Angeles or San Diego or San Francisco or Washington or Miami or Orlando or Tampa or Atlanta or Chicago or Montvale or Short Hills or New York City or Portland or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
5+ YOERequires 5+ years of Salesforce development, bachelor's degree, Platform Developer I and Agentforce Specialist credentials, Agentforce and healthcare compliance expertise, and U.S. work authorization without sponsorship.
Salesforce, Apex, SOQL, SOSL, Lightning Web Components (LWC), Aura Components, Git, Copado, Gearset, Jenkins, Azure DevOps, Agentforce, Agentforce Builder, Prompt Builder, Data Cloud, Service Cloud, Marketing Cloud, Salesforce Shield, Event Monitoring, Data Masking, OmniStudio, OmniScripts, Integration Procedures, DataRaptors, REST, SOAP, Bulk, Streaming, MuleSoft, Epic, Genesys, HL7/FHIR, CI/CD, APIs, Agile/Scrum
1w
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Manager, Salesforce Health Cloud & Agentforce Forward Deployed Engineer
Los Angeles or San Diego or San Francisco or Washington or Miami or Orlando or Tampa or Atlanta or Chicago or Montvale or Short Hills or New York City or Portland or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years of Salesforce development required, including Apex, SOQL, SOSL, LWC, Aura, Flows, Triggers, Agentforce, Prompt Builder, APIs, CI/CD, and healthcare compliance.
Salesforce, Apex, SOQL, SOSL, LWC, Lightning Web Components, Aura Components, Flows, Agentforce, Agentforce Builder, Prompt Builder, Data Cloud, Service Cloud, Marketing Cloud, REST, SOAP, Bulk, Streaming, Git, Copado, Gearset, Jenkins, Azure DevOps, MuleSoft, HL7, FHIR, Epic, Genesys, Salesforce Shield, Event Monitoring, Data Masking, OmniStudio, OmniScripts, Integration Procedures, DataRaptors, CI/CD
1w
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Senior Associate, Salesforce Health Cloud & Agentforce Forward Deployed Engineer
Los Angeles or San Diego or San Francisco or Washington or Miami or Orlando or Tampa or Atlanta or Chicago or Montvale or Short Hills or New York City or Portland or Austin or Dallas or Fort Worth or Houston or McLean or Seattle
OnsiteFull Time
3+ YOEBachelor's degree, 3+ years Salesforce development, Apex, SOQL, SOSL, LWC, Aura, Flows, Triggers, Agentforce, Prompt Builder, APIs, healthcare compliance, and required Salesforce certifications.
Salesforce, Salesforce Health Cloud, Agentforce, Agentforce Builder, Prompt Builder, Apex, Lightning Web Components (LWC), SOQL, SOSL, Aura Components, Flows, REST, SOAP, Bulk API, Streaming API, Git, Copado, Gearset, Jenkins, Azure DevOps, Data Cloud, Service Cloud, Marketing Cloud, Salesforce Shield, Event Monitoring, Data Masking, OmniStudio, OmniScripts, Integration Procedures, DataRaptors, Epic, Genesys, MuleSoft, HL7, FHIR, EHR, EMR, CI/CD, APIs
1mo
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Senior Food Scientist
Chicago, Illinois, United States
$90k-$120k/yr OnsiteFull Time
8+ YOEBachelor's in Food Science/Engineering required (Master's preferred); 8+ years food science experience; beverage product development and scale-up expertise; sensory and manufacturing knowledge; strong communication; travel 20–25%; experience with Microsoft Office, SAP, CRM, Genesis.
Microsoft Office, SAP, CRM, Genesis
3mo
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Solution Architect
Downers Grove, Illinois, United States
$140k-$170k/yr OnsiteFull Time
6+ YOE6+ years in software engineering/solution architecture; design and deliver end-to-end solutions; API/integration design; cloud (Azure); ERP/CRM/eCommerce systems; strong communication.
Azure, Epicor P21, NetSuite, Salesforce, Genesys Cloud, API design
2mo
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Customer Service Manager
Wood Dale, Illinois, United States
$66k-$106k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years progressive customer service experience with 2+ years managing teams; call center (15–50 agents) experience; background in engineered-to-order/custom manufacturing; order management lifecycle knowledge; CRM/telephony proficiency; strong communication and analytical skills.
Salesforce, Zendesk, Five9, Genesys, SAP, Oracle, Epicor, Infor