1mo
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Genesys Engineer
Phoenix, Arizona, United States
HybridFull Time
5+ YOE5+ years supporting contact center technologies, hands-on Genesys Cloud experience, strong troubleshooting and communication skills, Genesys Cloud certifications valued, ability to manage multiple priorities.
Genesys Cloud, Salesforce, Microsoft Dynamics
1w
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Senior Genesys Telecom Engineer
United States
$125k-$150k/yr RemoteFull Time
7+ YOE7+ years telecom engineering, 3+ years hands-on Genesys Cloud CX, college degree or equivalent, Genesys certifications preferred, on-call participation and occasional travel possible.
Genesys Cloud CX, Workforce Management, IVR, ACD, Zoom, RightFax, Architect Flows, APIs, Data Actions
2mo
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Genesys Cloud Engineer
New York, New York, United States
$78k-$149k/yr RemoteFull Time
5+ YOEBachelor's in information systems (or equivalent), 5+ years related experience, 3+ years Genesys Pure Cloud and CCaaS technical implementation experience, knowledge of Salesforce, REST APIs, workforce management and call recording platforms, strong communication and SLA skills.
Genesys Pure Cloud, Genesys, Salesforce, REST APIs, Microsoft
4w
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Senior Genesys Cloud Engineer
Worthington or Cincinnati or Wilmington
$100k-$136k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent; 6+ years technical experience; 2+ years with Genesys PureCloud; Genesys PureCloud certification required; skills with contact center technologies, HTML, REST, Microsoft SQL Server, Java/JavaScript, SIP/H.323, APIs, and telecom troubleshooting.
PureCloud (Genesys Cloud), Genesys Purecloud, Genesys PureCloud API’s, SalesForce Voice Cloud, HTML, REST, WEB Services, Web-services, 3rd party APIs, Microsoft SQL Server, Java, JavaScript, SIP, H323
2w
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Genesys Cloud CX Developer
Addison, Texas, United States
$100k-$130k/yr OnsiteFull Time
10+ YOE10+ years experience with Genesys Cloud CX, Genesys APIs/SDK, softphone integration, J2EE/Node.JS and API development; bachelor in computer science; EMR not required; certification preferred.
Genesys Cloud CX, Genesys APIs, Genesys SDK, J2EE, Node.JS, REST, SOAP
1mo
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Genesys Cloud CX Engineer
United States
$95k-$136k/yr FieldFull Time
4+ YOE4-8 years experience preferred; Bachelor's in related field preferred. Hands-on Genesys Cloud CX experience, CRM integrations (ServiceNow, Salesforce, SAP CRM), system configuration documentation, troubleshooting, and strong communication.
Genesys Cloud CX, ServiceNow, Salesforce, SAP CRM
3mo
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Genesys Cloud Architect
Philadelphia, Pennsylvania, United States
RemoteFull Time
7+ YOE7+ years in contact center tech, expert in Genesys Cloud CX; architecture design, API integrations, security and performance; leadership.
Genesys Cloud CX, SIP, SBCs, REST, SOAP, CRM integrations, WFM, AI/ML
2mo
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Genesys Cloud Engineer in New York, New York
New York, New York, United States
$78k-$149k/yr RemoteFull Time, Contract
5+ YOE5-8+ years in related IT roles; experience with Genesys Pure Cloud; CCaaS/CX/cloud communications; Salesforce integrations; ability to design and operate cloud contact center solutions; Bachelor’s degree required; Unified Communications Certification preferred.
Genesys PureCloud, Salesforce, REST APIs, CRM integrations, Cloud communications
1w
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Senior Engineer - Genesys Cloud
United States or Exeter
HybridFull Time
6+ YOE6+ years contact center/telephony experience with Genesys Cloud, strong SIP/VoIP and REST API skills, troubleshooting ability, communication and documentation skills, willingness for on-call support.
Genesys Cloud, Architect, SIP, VoIP, REST APIs, PowerShell, Python, AWS, Azure
1mo
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Genesys Call Flow Developer Lead
Dallas or Pittsburgh or Cleveland
$57k-$154k/yr OnsiteFull Time
7+ YOE7+ years Genesys call flow experience, 5+ years Java/SpringBoot, 3+ years APIs/microservices, SDLC knowledge, ability to mentor, Bachelor's in CS/IS required (Master's preferred).
Genesys Cloud Architect, Genesys Cloud Admin UI, Genesys Cloud APIs, Java, SpringBoot, REST APIs, JSON, XML, OAuth, SQL, AWS, Azure, Postman, Git, Jira, Confluence, Terraform, Archy
2mo
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Genesys Cloud Engineer (Telecom Network Engineer)
Tustin or Riverside or Sacramento
$96k-$154k/yr HybridFull Time
5+ YOEBachelor's degree in a technical field; 5-7 years of contact center/IP telephony experience; Genesys Cloud CX certifications preferred.
Genesys, Cisco Unified Contact Center Enterprise, IP Telephony
2mo
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Senior Software Engineer - Genesys cloud, IVR, Contact Center
Pittsburgh or Strongsville or Birmingham or Dallas
$55k-$172k/yr OnsiteFull Time
5+ YOE5+ years in contact center engineering with 3+ years in Genesys Cloud; strong API and data integration experience; Java/REST, SQL; AWS/Azure familiarity; OAuth; problem solving in enterprise environment.
Genesys Cloud Admin UI, Postman, Git, Jira/Confluence, Terraform, Archy, Java, REST APIs, JSON, XML, SQL, AWS, Azure
4d
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Senior RF Engineer
Huntington Beach, California, United States
$160k-$210k/yr OnsiteFull Time
5+ YOEBachelor's in engineering,5+ years RF design experience,expertise in RF front ends,matching networks,LNAs,mixers,PLL/VCOs;familiarity with AWR MWO,Keysight ADS,Genesys,Altium Designer,Matlab;strong communication and problem-solving.
AWR MWO, Keysight ADS, Genesys, Altium Designer, Matlab
2w
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Model Based Systems Engineer
Dahlgren, Virginia, United States
$120k-$150k/yr OnsiteFull Time
3+ YOE3–5 years systems engineering experience with MBSE tools (Cameo, MagicDraw, CORE, GENESYS), SysML knowledge, STEM bachelor's required, ability to obtain US security clearance, familiarity with Microsoft Office.
Cameo, MagicDraw, CORE, GENESYS, SysML, Microsoft Word, Microsoft Excel, PowerPoint
4d
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Principal Engineer I - Contact Center Technology & Operations
Phoenix or Dallas
OnsiteFull Time
8+ YOE8+ years related experience, Bachelor\u0002s required (Masters preferred). Deep contact-center SME with Genesys Cloud, Azure DevOps, Terraform, Dynamics365 and ServiceNow experience. Strong regulatory/compliance knowledge and Agile/Scrum expertise.
Genesys Cloud, Azure DevOps, Terraform, Dynamics365 CRM, ServiceNow, CI/CD
1mo
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RF Design Engineer I
Hialeah, Florida, United States
$90k-$98k/yr OnsiteFull Time
0+ YOEBSEE required (0-1 years experience). Strong RF fundamentals, EM simulation tool familiarity (Ansys HFSS, Genesys, ADS, CST), RF measurement experience, and scripting in Python or MATLAB; strong communication and teamwork skills.
Ansys HFSS, Genesys, ADS, CST, Vector Network Analyzer (VNA), Spectrum Analyzer, Oscilloscope, Python, MATLAB
1mo
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Senior RF Design Engineer
Tewksbury or Andover
$87k-$165k/yr OnsiteFull Time
5+ YOESTEM degree with 5+ years (or advanced degree with 3+ years) in RF/microwave design and test; experience with HFSS, ADS, CST, Genesys, Xpedition, Cadence Virtuoso, and Matlab; U.S. citizenship and ability to hold/obtain Secret clearance.
HFSS, ADS, CST, Genesys, Mentor Graphics Xpedition, Cadence Virtuoso, Matlab, Real-time Spectrum Analyzer (RSA), Vector Network Analyzer (VNA), Performance Network Analyzer (PNA), spectrum analyzer
2mo
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Senior Applications Engineer
Washington or Foxboro
$130k/yr OnsiteFull Time
5+ YOE5+ years deploying ICONICS GENESIS v10/v11; Bachelor's or Master's in Engineering; strong customer-facing and networking skills; SQL Server experience; federal credentials a plus.
ICONICS GENESIS, SQL Server, OPC, BACnet, Modbus, SNMP, IoT protocols
1mo
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Google GECX Contact Center as a Service Senior Engineer
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOE7+ years in CCaaS or cloud contact center solutions, experience with CCaaS platforms (AWS, Google, Genesys, Avaya, NICE), bachelor's in CS/Engineering or equivalent experience, client-facing, Agile/Waterfall experience, GECX/GCP familiarity.
Gemini Enterprise for Customer Experience (GECX), Google Cloud Platform (GCP), Voice AI, BigQuery, Looker, Vertex AI, Gemini Foundation Models, AWS, Genesys, Avaya, NICE
1mo
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Contact Center Engineer
United States
$77k-$96k/yr RemoteFull Time
2+ YOE2–4 years CCaaS/telecom engineering; Genesys Cloud expertise; CCaaS-CRM integrations via APIs; SIP/VoIP knowledge; UCaaS familiarity.
Genesys Cloud, Amazon Connect, Cisco Webex Contact Center, NICE CXone, Five9, REST APIs, SOAP APIs, Webhooks, CTI, SIP/VoIP, PSTN, OAuth 2.0, WebRTC
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