3,414 guest services jobs at 505 companies in New York
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Guest Services Representative
New York, New York, United States
$22/hrOnsiteFull Time
AKA Hotels + Hotel Residences: Provider of luxury extended-stay hotel residences and serviced apartments.
1+ YOEMinimum 1 year guest service experience, high school diploma or equivalent, reliable for overnight shifts, flexible for nights/weekends/holidays, strong guest service, problem-solving, attention to detail.
Stonebridge Companies: Manages and operates a large portfolio of hotels nationwide.
Provide front desk services including check-in/out, maintaining guest records, handling payments and reservations, using property management systems and office software, and resolving guest issues; must be customer-service oriented and able to stand for long periods.
property management systems, Microsoft Word, Microsoft Excel, switchboards
Island Hospitality Management: Manages upscale and select-service hotel properties for major brands.
Provide guest-facing front desk service, check guests in/out, perform administrative duties, maintain records, assist with communications and marketing; intermediate Microsoft Office skills and strong communication required.
Mirbeau: Operates European-inspired luxury boutique hotels and wellness resorts.
Previous hotel, resort, or spa operations experience preferred, with front office, guest service, computer, organizational, multitasking, and communication skills.
The Mirbeau Companies: Developer and manager of luxury boutique hotel and spa resorts.
Previous hotel, resort, or spa operations experience preferred, with front office, guest service, computer, organizational, multitasking, and communication skills.
Highgate: Global hospitality management and real estate investment firm.
High school diploma or equivalent, computer experience, strong guest communication and multitasking skills; hotel, customer service, or related experience preferred.
PBX, Red Book, two-way radio, Front Desk computer system
Healthy Living: Independent family-owned natural foods grocery store and cafe.
Provides friendly guest service, answers inquiries, handles returns and gift cards, supports POS operations, processes pickup orders, and assists with store operations.
Live Nation EntertainmentNYSE: LYV: Sells tickets and produces concerts for live entertainment events.
3+ YOERequires 3–5 years in a comparable role, 2+ years in guest service and communications, strong computer, organizational, strategic thinking, problem-solving, and communication skills.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Compass GroupLondon Stock Exchange: CPG: Provides contract food and support services globally.
On-call guest services role; previous guest service experience preferred. Must be able to check guests in/out, handle payments, resolve complaints, use computer/telephone/email, and provide customer service.
Kimpton Hotels & Restaurants: Operates a global chain of boutique hotels and restaurants.
High school diploma/GED required; prior front desk or customer-facing experience helpful. Must be familiar with hotel systems, adapt to changing guest needs, maintain decorum under stress, and work flexible schedules including evenings, weekends, and holidays.
Auberge Resorts Collection: Operator of luxury hotels, resorts, residences, and private clubs.
3+ YOERequires 3+ years in luxury resort or hotel guest services, front office, or luxury services; team leadership, training, communication, problem-solving, organization, guest management software, and high school diploma required.
Highgate: Manages, develops, and invests in global hotel properties.
Provide courteous front-desk service, handle check-ins/checkouts, manage cash handling and PBX, stand for entire shift, high school diploma required, customer service and computer experience preferred.
Four Seasons Hotels and Resorts: Operates luxury hotels, resorts, and branded residential properties globally.
Front desk experience desirable; physical mobility to lift/move up to 50 lbs; work authorization required; strong English communication and customer service skills.
Peregrine Hospitality: Manages and operates luxury resorts and hotel properties worldwide.
High-school education, basic computer skills, ability to handle cash and lift up to 40 lbs, strong communication and multitasking; 1 year customer service preferred.
University of Rochester: Provides higher education, medical research, and healthcare services.
2+ YOE2-3 years customer service experience; high school diploma; ability to handle stressful situations; multi-lingual abilities preferred; valid driver license preferred.
Ralph LaurenNYSE: RL: Designs and sells premium lifestyle products including apparel and home goods.
Provide in-store hospitality and customer service, facilitate sales via phone/electronic channels, support store operations, maintain product and alterations knowledge, and lift up to 30 lbs.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Highgate: Manages and invests in hospitality real estate assets.
High school diploma, hotel or customer service experience preferred, strong verbal and written communication, ability to stand full shift, light lifting, multitasking, and maintaining appearance and confidentiality.
Riverlink Hotels: Privately owned hospitality investment, development, and management.
Guest service oriented hotel front desk role; experience with reservations systems; strong communication and organizational skills; knowledge of hotel software; customer service background.