129 head of support jobs at 105 companies in United States
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Head of Support
San Francisco, California, United States
$180k-$240k/yr OnsiteFull Time
Proven experience leading and scaling technical B2B support orgs, managing managers, building support systems, technical fluency with APIs/logs, and defining AI-driven support strategy.
1mo
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Head of Support
Atlanta, Georgia, United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer support with 3+ years in leadership; experience scaling support functions, defining KPIs, hiring and coaching teams, and partnering with Product/Engineering. Familiarity with Zendesk/Intercom/Freshdesk and strong communication skills.
Zendesk, Intercom, Freshdesk
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Head of Support
Toulouse or Paris or London or Milan or United States
HybridFull Time
Experienced support leader to build and run a Follow-the-Sun support organization, manage ~12 engineers, own SLAs and operational metrics, recruit across time zones, and act as client-facing escalation point; fluent English required.
3mo
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Head of Support
United States
$125k-$223k/yr RemoteFull Time
10+ YOE5+ Mgmt10+ years in technical/customer support with 5+ years leading managers in a scaling B2B SaaS or API company; 3+ years running global support operations; fintech/payments experience preferred; proven senior-level incident ownership and cross-functional collaboration.
SaaS, APIs, AI
2mo
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Head of Customer Support
Costa Mesa, California, United States
$253k-$336k/yr OnsiteFull Time
15+ YOE8+ Mgmt15+ years in customer support or related roles; 8+ years in senior leadership; proven scaling of support orgs; Tier 1/2 expertise; DoD clearance eligibility.
Zendesk, ServiceNow, Salesforce Service Cloud, JIRA Service Management
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Head of Technical Support
New York City or United States
$100k-$150k/yr RemoteFull Time
4+ YOE4+ Mgmt4+ years technical support leadership in B2B SaaS; building support functions, selecting/implementing ticketing platforms, QA and KPIs, experience with APIs/integrations and knowledge bases, strong written communication.
Zendesk, Freshdesk, Intercom, Hex, Willo
2mo
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Head of Customer Support
United States or North America or Europe or Asia or Australia or New Zealand
$165k-$199k/yr RemoteFull Time
Proven track record building technology-led support with automation/agentic AI, strong systems/engineering orientation (APIs, integrations, data pipelines, LLM tooling), experience with technical B2B SaaS, and metrics-driven support operations.
APIs, LLM
2mo
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Head of Customer Support
San Jose, California, United States
$175k-$225k/yr OnsiteFull Time
10+ YOE10+ Mgmt10+ years in customer operations or technical support leadership; experience scaling ops at Series A–C B2B SaaS/fintech; building onboarding/support functions; technical product and API integration experience; deployed AI and familiarity with Zendesk/Intercom/Linear.
Zendesk, Intercom, Linear, Microsoft Excel
1mo
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Head of Customer Support
Las Vegas, Nevada, United States
OnsiteFull Time
6+ YOE6+ years leading customer support in tech-enabled consumer companies; proven people leadership, CSAT/NPS/SLA ownership, claims/compliance exposure, experience with Zendesk/Salesforce/Intercom and AI-driven automation.
Zendesk, Salesforce, Intercom
1mo
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Head of Core & Premium Accountant Support
Mountain View or San Diego or Atlanta
OnsiteFull Time
15+ YOE15+ years leading large-scale service delivery or customer success organizations, outsourced partner management, workforce transformation, data-driven operations, and cross-functional stakeholder influence; bachelor\u0002s or equivalent experience.
2w
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Global Head of Customer Experience & Support
Boston or California or Dallas or Maryland or New York or Utah or Washington
$320k-$365k/yr RemoteFull Time
Senior leader with proven ownership of retention, renewals, adoption, post-sale revenue; experience across direct/channel/DaaS motions, enterprise customer fluency, product orientation, commercial judgment, and operating discipline.
1mo
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Head Of Sales
Chicago, Illinois, United States
OnsiteFull Time
Provide friendly customer service, ring sales, handle cash/credit transactions, answer customer questions, and support the organization's mission.
1w
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Head of Compliance
United States or Canada or New York City or San Francisco or Los Angeles
$200k-$240k/yr RemoteFull Time
Gauntlet: Provides risk management and yield curation for DeFi protocols.
Experience building or materially improving broad compliance programs, supporting registrations, examinations, or audits, and executing policies, controls, monitoring, testing, training, reporting, and governance.
AI
4w
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Head of Marketing
Boston, Massachusetts, United States
$165k-$200k/yr OnsiteFull Time
5+ YOE5-10 years B2B marketing with PR, product launches, content, brand, HubSpot, PostHog, ManyChat, agency management, and experience supporting sales-led growth.
ManyChat, HubSpot, PostHog
1mo
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Head of Infrastructure
New York City, New York, United States
$220k-$275k/yr OnsiteFull Time
6+ YOE6+ years in infrastructure/DevOps/SRE with cloud, security, reliability, and compliance experience; able to own production infrastructure, support enterprise security reviews, and build operational processes.
1mo
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Head of Marketing
Dallas, Texas, United States
OnsiteFull Time
Proven experience developing and executing integrated marketing strategies, leading teams, managing budgets and vendors, driving audience growth, using analytics and CRM, and supporting ministry events including Sundays.
CRM
3w
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Head of Finance
Torrance, California, United States
OnsiteFull Time
10+ YOE3+ Mgmt10+ years finance/accounting experience with 3+ years leadership, bachelor's in finance/accounting, expertise in financial modeling, reporting, budgeting, forecasting, cash management, tax compliance, and fundraising support.
2mo
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Head of Finance
San Francisco, California, United States
OnsiteFull Time
Lassie: AI-powered automation platform for healthcare practice administration and billing.
Build finance operating model and reporting, manage monthly close and payroll, own FP&A and fundraising support, implement finance systems and AI-native workflows, and present financial insights to leadership and board.
3w
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Head of Operations
Longmont, Colorado, United States
$90k-$115k/yr OnsiteFull Time
10+ YOELead day-to-day operations including customer support, inventory, fulfillment, logistics, vendor contracts, HR, and systems; 10+ years leadership experience; bachelor's degree or equivalent; strong communication and analytical skills.
CRM, NetSuite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint
1mo
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Head of Programs
Ontario, California, United States
$130k-$190k/yr OnsiteFull Time
8+ YOEBachelor's degree or equivalent,8+ years progressive aerospace/defense program or production leadership,ERP and PM tool proficiency,experience with program KPIs,resource planning,proposal support,and ability to work on shop floor.
ERP systems, Microsoft Project, Smartsheet, Jira, PLM, CAD
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