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2 help desk analyst jobs at 2 companies in Conyers, GA

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Lead Service Desk Analyst
Atlanta, Georgia, United States
OnsiteFull Time
All Star Pediatric Dentistry
All Star Pediatric Dentistry: Providing comprehensive pediatric dental care for children and teens.
3+ YOERequires 3+ years in a service or help desk environment, an associate's or bachelor's degree in a related field, troubleshooting expertise, customer service skills, and strong communication. ITIL certification preferred.
Windows, Microsoft Office Suite, macOS, ITIL
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3mo
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Business Systems Analyst
Atlanta, Georgia, United States
HybridFull Time
PowerPlan
PowerPlan: PowerPlan is a private enterprise software providing tax, accounting, regulatory, and planning solutions to asset-intensive businesses.
5+ YOE5+ years supporting Salesforce in help-desk/admin roles; experience with integrations and third-party apps (Concur, Certinia, Pardot, Gainsight); Zendesk/ServiceNow/Jira experience; strong troubleshooting and communication skills.
Salesforce, Sales Cloud, Service Cloud, Concur, Certinia, Pardot, Gainsight, Zendesk, ServiceNow, Jira
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