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215 help desk analyst jobs at 158 companies in United States

3mo
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Help Desk Analyst
San Rita, Guam, United States
OnsiteFull Time
B&A
B&A: Provides IT systems integration and data services to federal agencies.
2+ YOEHigh School diploma required; 2+ years IT help desk experience; ICT help desk experience; CompTIA Security+ preferred.
Help Desk Ticketing System, Windows, Networking, Mobile Devices
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2mo
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Help Desk Analyst
Coppell, Texas, United States
$40k-$55k/yr OnsiteFull Time
Harris & Harris: Provides debt recovery and accounts receivable management services.
1+ YOE1 year help desk or similar, strong MS Office and Windows knowledge, HS diploma, password reset and desktop unlock duties.
Windows, Active Directory, Microsoft Office Suite
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1w
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Help Desk Analyst
Fort Belvoir, Virginia, United States
$87k-$182k/yr OnsiteFull Time
CACI International
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
4+ YOESecret clearance required; 4 years help desk experience (2-year IT degree + or substitute experience); performs troubleshooting, access provisioning, ticket escalation.
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1mo
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Help Desk Analyst
Baton Rouge, Louisiana, United States
OnsiteFull Time
LWCC
LWCC: Provides workers' compensation insurance and safety services in Louisiana.
0+ YOEEntry-level IT support; 50% help desk, 50% network/system tasks; customer service focus; HS diploma or degree; strong problem-solving.
Windows, Active Directory, Network troubleshooting, Ticketing system
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1w
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Help Desk Analyst
Fairlawn, Ohio, United States
$50k-$65k/yr HybridFull Time
Integra Connect
Integra Connect: Provides data and analytics solutions for precision specialty care.
2+ YOE2-3 years help desk or customer support experience, BS/BA in IT/CS or similar, knowledge of Microsoft Office and email, strong communication and troubleshooting skills.
Microsoft Office, email, ITSM
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6d
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Help Desk Analyst
Lancaster, California, United States
$24-$27/hr OnsiteFull Time
Vallarta Supermarkets
Vallarta Supermarkets: Supermarket chain specializing in authentic Hispanic and Latin groceries.
1+ YOE1–3 years help desk experience, troubleshooting hardware/software/networking, customer service skills, ability to lift up to 60 lbs and work flexible schedule; A+ preferred.
Microsoft Office, AS/400, Vocollect, OnBase, ServiceNow Express, VPN
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2w
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Help Desk Analyst
Alexandria, Virginia, United States
$87k-$182k/yr OnsiteFull Time
CACI
CACINYSE: CACI: Provides information technology and professional services to government clients.
4+ YOEActive Secret clearance required, Associate degree in IT (or 1 year IT support experience in lieu), minimum 4 years help desk experience; up to 10% travel (continental US).
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1w
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Help Desk Analyst
Stafford, Virginia, United States
$95k-$110k/yr OnsiteFull Time
ECS
ECSNYSE: ASGN: Provides advanced technology and engineering services to government agencies.
5+ YOEActive Top Secret clearance, 5+ years help desk experience, proficiency with Microsoft Office and databases/SQL, strong communication and analytical skills, onsite Monday–Friday at Quantico-area facilities.
Microsoft Office, SQL, PowerShell, Python, TCP/IP, DNS, DHCP, VPN, Windows
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1mo
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Help Desk Analyst
United States
$30-$44/hr RemoteFull Time
Reliable Security Staffing
Reliable Security Staffing: Provides professional security guard and patrol services.
High school diploma required; entry-level help desk role providing hardware/software troubleshooting, account support, ticket documentation, and customer-focused technical assistance. Familiarity with Microsoft Office 365 and Windows preferred.
Microsoft Office 365, Windows, Zendesk, Freshdesk, ServiceNow, Jira Service Management
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1mo
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Help Desk Analyst
Quantico, Virginia, United States
OnsiteFull Time
Agile Defense
Agile Defense: Provides IT modernization and cybersecurity for federal government agencies.
2+ YOESecret clearance required; IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) required; ITILv4 desired; 2+ years help desk experience; experience with Windows, Microsoft Office, and Remedy; strong communication and problem-solving skills.
Windows, Microsoft Office, Remedy Ticketing System
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2w
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Help Desk Analyst
New York or United States
$65k-$85k/yr OnsiteFull Time
Proskauer Rose
Proskauer Rose: International law firm providing corporate and litigation legal services.
2+ YOE2+ years help desk/end-user support experience; bachelor's preferred. Experience with legal applications (iManage, NetDocuments, Intapp, Relativity) and ITSM platforms (ServiceNow, Remedy). Proficient with Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Citrix, VPN, remote support tools, and mobile device management. Strong troubleshootin...
iManage WorkSite, NetDocuments, Intapp, DTE Axiom, Westlaw Drafting Assistant, Workshare Compare, Relativity, LegalKEY, ServiceNow, Remedy, BMC Service Desk, SupportWorks, Windows 11, macOS, Active Directory, Microsoft 365, SCCM, Bomgar, Citrix, VPN, RSA SecurID, AirWatch, MobileIron, Cisco IP telephony
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4d
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IT Help Desk Analyst
Franklin, Tennessee, United States
$7-$100/hr OnsiteFull Time
Fourteen Foods
Fourteen Foods: Operates a multi-state network of Dairy Queen franchise restaurants.
3+ YOE3+ years help desk experience, AA/AS or relevant experience, strong customer service and troubleshooting skills, familiarity with office systems and remote support, on-call participation required.
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1d
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Help Desk Analyst I
Orlando, Florida, United States
OnsiteFull Time
Holiday Inn Club Vacations
Holiday Inn Club Vacations: Provides family-oriented vacation ownership and resort management services.
1+ YOE1-3 years help desk/desktop support experience, associate degree preferred, proficiency with Microsoft business products and PC troubleshooting, strong communication and customer-service skills.
HP printers, VM
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2mo
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Help Desk Analyst II - ITS Help Desk
Nacogdoches, Texas, United States
OnsiteFull Time
Stephen F. Austin State University
Stephen F. Austin State University: Public university providing undergraduate and graduate degree programs.
3+ YOETwo years of college or an Associate’s degree in microcomputing/electronics; three years related help desk experience; Microsoft/A+/Apple certifications preferred.
Windows, macOS, Android, iOS, Help desk software
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1mo
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IT Help Desk Analyst
Santa Clarita, California, United States
$24-$27/hr OnsiteFull Time
Vallarta Supermarkets
Vallarta Supermarkets: Family-owned grocery chain specializing in Hispanic and Latin American products.
1+ YOE1-3 years help desk experience, excellent troubleshooting and communication, ability to multitask, log tickets in ServiceNow Express, support desktop/store hardware and applications, type 45 WPM; A+ preferred; bilingual Spanish preferred.
ServiceNow Express, Microsoft Office, AS/400, Vocollect, OnBase
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1mo
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Help Desk Jr. Analyst
Columbia, Maryland, United States
HybridFull Time
Cogent People
Cogent People: A government consulting and technology services firm supporting mission-critical federal and commercial programs.
2+ YOEAssociate's degree or equivalent experience, 2+ years help desk/technical support experience, strong communication and troubleshooting, ability to document issues. Must meet U.S. residency/work-history and authorization requirements and be able to obtain Public Trust clearance.
Agile, DevSecOps, CMS
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1mo
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Help Desk Analyst
Orange County, California, United States
OnsiteFull Time
Jackson Lewis
Jackson Lewis: Represents management in labor and employment legal matters.
2+ YOE2+ years Service Desk experience, strong knowledge of Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint, Outlook/Exchange), PC hardware proficiency, familiarity with incident management and ticketing (ServiceNow a plus), excellent customer service and communication skills, Associates degree or equivalent experience.
Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, Microsoft Exchange, macOS, ServiceNow
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2mo
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Help Desk Analyst (Tier I)
United States
OnsiteFull Time
Diné Development Corporation
Diné Development Corporation: Provides professional IT, environmental, and engineering services to government.
IAT Level II certification, Public Trust clearance, experience in help desk and IT service management, hardware/software knowledge, ServiceNow familiarity, strong communication.
ServiceNow
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2mo
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EHR Help Desk Analyst
Phoenix, Arizona, United States
OnsiteFull Time
Southwest Human Development
Southwest Human Development: Provides early childhood development and family support services.
2+ YOEAssociate's degree in IT; 2+ years IT Help Desk or Application Support; healthcare IT experience preferred; Microsoft 365 and Windows endpoints; on-site Phoenix, AZ; AZ driver license; fingerprint and background checks as required.
Microsoft 365, Windows endpoints, Azure AD, Entra ID, Intune, Netsmart MyAvatar, EHR, HIPAA
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1mo
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IT Help Desk Analyst
Ringoes, New Jersey, United States
$55k-$70k/yr HybridFull Time
Reagent Chemical & Research
Reagent Chemical & Research: Distributes hydrochloric acid and provides chemical transportation and logistics.
Provide Level 1/2 end-user support, troubleshoot Windows/Office and networking issues (TCP/IP, Active Directory, Microsoft 365), administer help desk ticketing system, lift 15–25 lbs, bachelor’s degree or equivalent experience.
Windows, Microsoft Office Suite, Microsoft 365, Active Directory, TCP/IP
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