8 help desk analyst jobs at 6 companies in Crete, IL
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Help Desk Analyst
Chicago, Illinois, United States
$40k-$55k/yrOnsiteFull Time
Harris & Harris: Birmingham business litigation law firm representing companies in complex business, products-liability, and commercial disputes.
1+ YOE1+ year help desk experience, high school diploma or equivalent, experience with Windows and Microsoft Office, Active Directory administration, troubleshooting and strong customer service and communication skills.
Windows (XP, 7, 2003, 2008), Microsoft Office Suite, Active Directory
Unilock: Family-owned manufacturer of concrete paving stones, retaining walls, and hardscape materials for residential and commercial projects.
Experience supporting Windows and Mac computers, Active Directory, Microsoft Entra ID, Microsoft Office, network devices, and technical issue resolution. Microsoft certification and help desk certification required.
Windows 10, Windows 11, Mac, Active Directory, Microsoft Entra ID, Microsoft Office, Microsoft Office suite
ENGIEEuronext Paris: ENGI: Global energy and services group focused on decarbonization.
3+ YOE3+ years supporting PCs and networks; bachelor’s degree or equivalent; experience with Windows10/11, Oracle, Microsoft Office 365, VPN, remote access and basic networking; help-desk and root-cause analysis skills.
Windows10/11, Oracle, Microsoft Office 365, remote access, VPN, basic networking, WAN
KnowlesNYSE: KN: Public U.S. manufacturer of high-performance electronic components for medtech, defense, industrial, and electrification markets.
6+ YOE6–8 years enterprise IT helpdesk/desktop support; strong Windows and Microsoft 365 experience; Active Directory, account administration, ticketing, troubleshooting, and mentoring skills required.
Microsoft 365, Outlook, Teams, VPN, Active Directory, Microsoft Intune, SCCM, ServiceNow, PowerShell
Clarity Partners: Minority-owned management and information technology consulting firm serving public-sector, higher-education, and nonprofit clients.
2+ YOEAssociate degree, 2+ years college coursework, or equivalent experience; 2+ years in help desk and customer service or IT environments; strong communication, detail, procedural, and process improvement skills.
Horizon3.ai: Ai is a private cybersecurity providing organizations with continuous autonomous penetration testing.
2+ YOE2–4 years in IT support, help desk, or IT operations; experience with MacOS or Windows, Jira, identity platforms, endpoint management, Google Workspace, Slack, and Zoom; clear communication and troubleshooting skills.
MacOS, Windows, Jira, Jira Service Management, Okta, Entra, Jamf, Iru, Intune, Google Workspace, Slack, Zoom
Los Angeles or New York City or Boston or Chicago or London
$100k/yrOnsiteFull Time
Crescent Capital Group: Global alternative asset manager serving investors and borrowers through private and tradable corporate-credit strategies.
3+ YOEBachelor's degree in computer science or related field, 3+ years of help-desk experience, infrastructure support expertise, networking knowledge, and familiarity with listed server, cloud, security, and telephony technologies.
Microsoft Windows, Microsoft Office, iOS, Android, Active Directory, Group Policy Objects, TCP/IP, Cisco Firewalls, HP switches, HP servers, PowerShell, VMware, Citrix, Terminal Server, WDS, WSUS, Microsoft O365, Microsoft Azure, AWS, Avaya IP telephony, AD, DHCP, DNS
Horizon3.ai: Ai is a private cybersecurity providing organizations with continuous autonomous penetration testing.
2+ YOE2–4 years in IT support, help desk, or IT operations; MacOS and/or Windows knowledge; Jira familiarity; identity administration with Okta or Entra; Jamf, Iru, or Intune; Google Workspace, Slack, and Zoom expertise.
MacOS, Windows, Jira, Jira Service Management, Okta, Entra, Jamf, Iru, Intune, Google Workspace, Slack, Zoom