12 help desk analyst jobs at 10 companies in Florida
3d
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Help Desk Analyst
Sarasota, Florida, United States
OnsiteFull Time
Requires high school diploma or equivalent plus relevant certificate, experience, or equivalent training; A+ or recognized IT certification or qualifying healthcare IT experience; Windows knowledge and 24/7 shift availability.
Windows, Help Desk Call Tracking System
6d
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Help Desk Analyst
Orlando or Boca Raton or Fort Lauderdale or Fort Myers or Gainesville or Jacksonville or Lakeland or Melbourne or Miami or Naples or Pensacola or Tallahassee or Tampa or Washington or West Palm Beach
OnsiteFull Time
5+ YOERequires 5+ years troubleshooting software and hardware, working knowledge of Windows 11, Microsoft 365, iManage, VPN, Citrix, and legal-specific processes; law firm experience is a plus.
Windows 11, Microsoft 365, iManage, VPN, Citrix, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
2d
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Help Desk Analyst
Sarasota, Florida, United States
OnsiteFull Time
Requires high school diploma or equivalent plus desktop support education or experience, A+ or recognized IT certification or qualifying alternatives, Windows experience, and availability for rotating 24/7 shifts.
Windows, Help Desk Call Tracking System, remote desktop control tools, PC, software, printer, copier, fax machine, scanner
3w
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Help Desk Analyst
Miami, Florida, United States
$38k-$42k/yr OnsiteFull Time
2+ YOEBachelor's degree with 2 years' related experience or 6 years' related experience; customer service, IVR, ServiceNow, and remote support experience (Bomgar) preferred.
IVR, ServiceNow, Bomgar
2w
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Help Desk Analyst
Miami, Florida, United States
OnsiteFull Time
1+ YOE1–2 years IT support experience, Associate degree in Computer Science or equivalent, knowledge of Microsoft Windows, Microsoft Office 365, Active Directory, strong communication and customer-service skills.
Microsoft Windows, Microsoft Office 365, Active Directory, Track-It
3w
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IT Help Desk Analyst
West Palm Beach, Florida, United States
$24-$26/hr OnsiteFull Time
2+ YOEValid Florida driver\u000driver's license, ability to lift 50 lbs, 2+ years desktop/infrastructure support preferred, bachelor's or equivalent preferred, Windows/Office365/VOIP/Teams/Zoom experience, AV and cloud experience preferred.
Microsoft Office 365, Windows, Microsoft Teams, Zoom, OBS Studio, VOIP
3d
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Help Desk Analyst - 31001807
Tallahassee, Florida, United States
FieldFull Time
Requires a valid driver's license, ability to lift up to 50 pounds, diagnose hardware, software, and network issues, support users, deploy to emergency sites, and work irregular hours.
Microsoft 365, Cisco
2d
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Help Desk Tier I
National Harbor or Orlando
$60k-$122k/yr HybridFull Time
3+ YOEBachelor's degree and 3+ years of experience required; strong communication, data entry, troubleshooting, root cause analysis, customer service, problem-solving, and multitasking skills. FEMA EOD eligibility required.
Microsoft Teams, Service Desk, ServiceNow, Remedy, Rational, Serena
2mo
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OPERATIONS ANALYST II - HELP DESK TECHNICIAN
Tallahassee, Florida, United States
$36k-$40k/yr OnsiteFull Time
3+ YOEThree years in a helpdesk/ticketing system; in-office role; strong analytical, technical, and communication skills; experience with MS Office and ticketing/document management systems.
Ticketing System, Document Management, Microsoft Office, IT Support Tools
1mo
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Intermediate Help Desk Operator - Weston FL (58753)
Weston, Florida, United States
$18/hr OnsiteFull Time
6+ YOEHigh school diploma required; minimum 6 years experience including 2 years as a customer support services operator/analyst; strong multitasking, documentation, and customer service skills; ability to meet quality and metric targets.
1w
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Delivery Analyst, Infrastructure Engineering Solutions - Tier 1 Help Desk
Gilbert or Lake Mary or Mechanicsburg
HybridFull Time
High school diploma required; help desk, service desk, call center, NOC, SOC, or operations support experience and ticketing system experience required. Must troubleshoot end-user issues and work hybrid near an approved delivery center.
Network Operations Center (NOC), Security Operations Center (SOC)
1w
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Partner Support Analyst, Hybrid (Orlando or Salt Lake City)
Orlando or Salt Lake City
HybridFull Time
0+ YOE0–2 years technical experience in help desk, time & attendance, or software configuration; knowledge of benefits/payroll/HR compliance; CRM tools; Microsoft Office skills; strong communication and presentation skills.
CRM, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Project, Microsoft PowerPoint, Ben Admin System