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2 help desk analyst jobs at 2 companies in Grosse Pointe, MI

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IT Help Desk Analyst
Harrow, Ontario, Canada
HybridFull Time
Integra Mission Critical
Integra Mission Critical: Designs and builds mission-critical data centers.
High school diploma or GED; familiarity with Microsoft Windows, Office, Microsoft 365, networking, and system administration. IT or systems administration experience preferred.
Microsoft Windows, Microsoft Office, Microsoft 365, ConnectWise Manage
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IT Support Analyst - Plum Market Corporation, Inc.
Farmington Hills, Michigan, United States
OnsiteFull Time
Plum Market
Plum Market: Privately owned natural and organic grocery retailer serving shoppers with specialty foods, wellness items, foodservice, and catering.
Help-desk experience supporting Windows/iOS devices, printers, phones, networking and POS; Microsoft 365/Intune/SharePoint/Active Directory familiarity; strong troubleshooting, communication, and process-improvement skills.
Windows, iOS, Microsoft 365, Microsoft Intune, SharePoint, Active Directory, VPNs, firewalls, LOC Store Management Suite, Square, Toast, Xenial, Magento, Security Operations Center (SOC)
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