4 help desk analyst jobs at 4 companies in New Jersey
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Help Desk Analyst
Trenton, New Jersey, United States
$28-$32/hrHybridFull Time, Contract
CAI: Provides global IT services and contingent workforce management solutions.
3+ YOERequires 3+ years of technical support, help desk operations, ticketing systems, and P1/P2 incident resolution experience, plus strong customer service, communication, documentation, prioritization, and problem-solving skills.
Cortrucent: Managed cybersecurity and IT infrastructure services for businesses.
2+ YOE2+ years help desk/field support experience, strong Windows and Microsoft 365 skills, networking fundamentals, Active Directory, virtualization (VMware/Hyper-V/AHV), valid driver's license, ability to lift ~50 lbs, excellent communication, authorized to work in the U.S.
Microsoft 365, Azure, Entra ID, Windows, Apple, Active Directory, VMware, Hyper-V, AHV, RMM, PSA, TCP/IP, DNS, DHCP, VPN, Wi-Fi, VLAN, VoIP
iPower Technologies: Provides managed IT services and network infrastructure solutions.
0+ YOEAssociate's or bachelor's degree in cybersecurity, information systems, or related field, or equivalent experience; 0–1 years in security, NOC, or help desk; CompTIA Security+ required or in progress.
SentinelOne, XDR, SIEM, ConnectWise Manage, Microsoft 365
Walnut Creek or Mountain View or San Jose or Cleveland or California or Colorado or District of Columbia or Illinois or Maine or Maryland or Massachusetts or Minnesota or New York or New Jersey or Virginia or Washington
$22-$32/hrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
1+ YOEMinimum 1 year technical support experience, familiarity with help desk ticketing and remote support tools, High School diploma/GED required; ability to handle shipments, asset tracking, and AR device support preferred.